--- title: "The HindSite Solution Software Reviews, Demo & Pricing - 2026" description: "Review of The HindSite Solution Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/hindsite-solution-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / The HindSite Solution Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/hindsite-solution-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/hindsite-solution-profile/alternatives/) # The HindSite Solution Review From $99.99 1 plan Wondering if The HindSite Solution is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview The HindSite Solution 4.0 [(30)](https://www.softwareadvice.com/field-service/hindsite-solution-profile/reviews/) Pricing Pricing available upon request ### About The HindSite Solution The HindSite Solution is a field service management solution designed to help small and midsize employees manage their field workforce. features of this solution include work order management, time and material tracking, contact management, billing and invoicing. This solution helps field workers to collect field data and report incidents to back office. Work orders can be downloaded on laptops and mobile devices. It provides driving directions, records any materials used and collects and automates time records. The solution can also capture signatures and attach photos to work orders. The field technicians can also calculate and print bills in the field. The data is sent to the office, where incomplete jobs can be rescheduled and work can be invoiced using a certified Quickbooks interface. The solution is installed on-premises and offers monthly subscription-based pricing. It is suitable for wide range of service businesses including, cleaning, plumbing, electrical, HVAC and repairing. Wondering if The HindSite Solution is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## The HindSite Solution User Interface ## Popular The HindSite Solution Alternatives Main Product The HindSite Solution 4.0 [(30)](https://www.softwareadvice.com/field-service/hindsite-solution-profile/reviews/) Ratings Breakdown - 3.95Ease of use - 3.56Value for money - 4.37Customer support - 3.88Functionality Pricing Available upon request Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(492)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.46Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(339)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 3.81Value for money - 4.00Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $259.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1477)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price ## The HindSite Solution Pricing and Plans Starting price: $99.99 Free Trial Free Version Basic $99.99 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## The HindSite Solution Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of The HindSite Solution Appointment Scheduling Automated Scheduling Contract/License Management Customer Database Customer Management Dispatch Management Groundskeeping Management Irrigation Tracking Job Costing Job Management Location Tracking Maintenance Scheduling Payment Collection in the Field Payroll Management Scheduling Technician Management Work Order Management ## The HindSite Solution User Reviews ## The HindSite Solution customer ratings - Overall rating: 4.0/5 - Total reviews: 30 ### Rating distribution - 5 stars: 14 reviews (47%) - 4 stars: 8 reviews (27%) - 3 stars: 6 reviews (20%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.6/5 - Customer support: 4.4/5 - Functionality: 3.9/5 --- ### Hindsite Saves time - Overall rating: 5/5 - Reviewer: April V. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall, Hindsite has saved us the aggrevation of scheduling, frustration of not knowing where the technicians are. Their help department is the best, if I call to get their help, I know that I will not have to call back #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hindsite saves time with the mapping. You know exactly how many miles from the next job your technician is and they are not wandering aimlessly around for the next stop. #### Cons I cant say I have a con because they have now even added texting, who doesn't like to text a customer, again!! game changer!! --- ### overall ok - Overall rating: 4/5 - Reviewer: tracey y. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered The product overall is not bad but is missing key features compared to what the leading competitors offer for the same price. Customer service however is horrible. Cannot reach ANYONE when you call sales or service. Even after multiple voicemails it is impossible to get a call back within the same day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like the ease of scheduling and all the features/notes in the clients data. #### Cons Not being able to take payment directly from the mobile app is a big issue. The only way to take payment was to go back to the web browser and sync the program to quickbooks for my invoice to show. This is a huge waste of time and extra steps. Would also like to create invoice without scheduling and attending an appointment for clients. #### Reasons for choosing The HindSite Solution we picked hindsite over the competitors for the schedule recommendation feature but ended up canceling service due to the invoice and payment issues. Also not being able to get ahold of anyone from service when calling is very frustrating as a business owner. --- ### 10+ year user - Overall rating: 5/5 - Reviewer: Aaron K. - Industry: Construction - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scheduling and mapping are excellent. Great integration with Quickbooks. Great for a service company. #### Cons Products are often released before fully developed. Does not do cpnstruction or sales amd marketing real well. --- ### Hindsite - Overall rating: 5/5 - Reviewer: Megan K. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and makes scheduling very easy. You cannot go wrong using this software and your company will profit. --- ### User friendly and makes scheduling very easy. You cannot go wrong using this software. - Overall rating: 5/5 - Reviewer: Chris R. - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product for service companies. People are very nice and they are responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having contracts in the system and knowing that once they are completed they will get billed properly. #### Cons Anytime you need to make a change to a contract it seems like it is easier to delete the current one and add a new one. --- ### 6+years using Hindsite - Overall rating: 3/5 - Reviewer: Ryan G. - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use. Helpful customer service. Can build it to work for you. Easy drag and drop. can click on multiple customers at once. #### Cons Not cloud or web-based. So if office loses power or internet, all your techs can be at a loss. We have been asking them for years when will this change. This product is very expensive when you have multiple techs. --- ### Satisfied Customer - Overall rating: 4.5/5 - Reviewer: Howard K. - Product usage: Used unspecified for more than 2 years - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros They are very helpful. Customer service is always willing to help. #### Cons Sometimes there are glitches in the product but they are quick to resolve the problems. --- ### This product has every bell and whistle with no user manual or searchable help center - Overall rating: 2/5 - Reviewer: brian w. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered This product has every bell and whistle with no user manual or searchable help center. It is not for the company that doesn't have a dedicated office person who only schedules and bills. If you have many crews and dedicated full time office staff, it may be for you. The one on one support comes from very nice, helpful staff, but that is really the only help you can get, as long as it is during business hours through a call back system. If it is after hours and you can't find the solution sitting through an outdated video, too bad. And with a program this immense and intense, that is pretty pathetic. I believe the program has great capabilities, but it is not user friendly #### Ratings breakdown - Ease of use: 1/5 - Customer support: 3/5 --- ### Good but has limitations - Overall rating: 3/5 - Reviewer: Kelly R. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it to run our irrigation company. It works great for what it does. We would like to see more features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Very good at scheduling service trucks with as little windshield time as possible. Also very good at tracking work orders and time for billing. #### Cons Reports are on the weak side and marketing aspects could be stronger. --- ### Scott S.'s review - Overall rating: 4.5/5 - Reviewer: Scott S. - Product usage: Used unspecified for unspecified - Reviewed: February 2012 - Review source details: This review was submitted organically. No incentive was offered The HindSite Solution has been a wonderful addition to our company. With the ease of invoicing and scheduling, it has made an overwhelming improvement to our bottom line. Instead of printing multiple work orders for each crew we can now click a button and the work orders are sent out to each crew foreman's net book. We have been using HindSite for three years now, the first year we only used it with our irrigation department. After seeing how the program worked we added three of our other crews to the system. This year we will have the entire company using HindSite, from our install crews to our mowing/maintenance crews. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 --- Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/hindsite-solution-profile/reviews/) ## The HindSite Solution Popular Comparisons [FieldPulse vs The HindSite Solution](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/hindsite-solution/)[BuildOps vs The HindSite Solution](https://www.softwareadvice.com/cmms/buildops-profile/vs/hindsite-solution/)[ServiceTitan vs The HindSite Solution](https://www.softwareadvice.com/field-service/hindsite-solution-profile/vs/servicetitan/)[Service Fusion vs The HindSite Solution](https://www.softwareadvice.com/field-service/hindsite-solution-profile/vs/service-fusion/)[Jobber vs The HindSite Solution](https://www.softwareadvice.com/field-service/hindsite-solution-profile/vs/jobber/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/hindsite-solution-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2743) Recently recommended **605** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (828) Recently recommended **155** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **130** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **128** times Stuck Between Options? 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