Horizon HQ is a cloud-based customer relationship management (CRM) system designed for small to midsize businesses. It offers functionality to help manage customers and contacts, social media pages, emails and day-to-day tasks.
Horizon HQ’s dashboard is viewable on any screen with a browser and offers a real-time activity feed for email and analytics. Users can import existing contacts into Horizon HQ from spreadsheets or Google contacts and apps, send emails from directly within the CRM system as well as manage meetings and tasks.
Horizon HQ also offers social media engagement and monitoring functionality. Users can engage with contacts and clients on Facebook and Twitter, post status updates and photos on social networks and see how people are liking, sharing and commenting on what was shared, all from directly within the CRM system.
Online support is free, and Horizon HQ CRM is free of subscription contacts—users can cancel or downgrade at any time.