Horizon HQ Software


 

Horizon HQ is a cloud-based customer relationship management (CRM) system designed for small to midsize businesses. It offers functionality to help manage customers and contacts, social media pages, emails and day-to-day tasks.

Horizon HQ’s dashboard is viewable on any screen with a browser and offers a real-time activity feed for email and analytics. Users can import existing contacts into Horizon HQ from spreadsheets or Google contacts and apps, send emails from directly within the CRM system as well as manage meetings and tasks.

Horizon HQ also offers social media engagement and monitoring functionality. Users can engage with contacts and clients on Facebook and Twitter, post status updates and photos on social networks and see how people are liking, sharing and commenting on what was shared, all from directly within the CRM system.

Online support is free, and Horizon HQ CRM is free of subscription contacts—users can cancel or downgrade at any time.

 

Horizon HQ - Workflow manager
 
  • Horizon HQ - Workflow manager
    Workflow manager
  • Horizon HQ - Dashboard
    Dashboard
  • Horizon HQ - Inbox
    Inbox
  • Horizon HQ - Contact record
    Contact record
  • Horizon HQ - Contact records
    Contact records
  • Horizon HQ - Sales module
    Sales module
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

4 Reviews of Horizon HQ

Showing 1-4 of 4

 

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Maria from Microsoft
Specialty: Software / IT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Totally worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I really like Horizon HQ. It has the ability to integrate al the processes required throughout the supplychain in one system. It is totally worth the amount of time dedicated to learning how to use it. It has a lot of functions that eases the management of POs and long term business.

Cons

If I had to choose something is that the training platform is not as usable for learning. It makes it hard to really understand the system without messing up the business data.

 
 

Andrew M from Softchoice
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has a lot of functionality, sadly the functionality is hidden by usability. It is a great resource to be used to align with different providers and distributors. It has a database that aligns with all the functions of the supply chain from the suppliers to the customers. It retains historical POs and contact information.

Cons

The program is not usable at all. The learning curve required to be able to effectively use time is very big and a lot of my coworkers struggle as well.

 
 

Hanna from Softchoice
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Horizon Feed Back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Got the job done and did what it need to submit quotes. Once you get the hang of it it's easier to use.

Cons

Took a lot of time to learn and process. I think it could be more clear on how to use and have easier tactics build in

 
 

Monica Acon from Education
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

I hate horizon

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a good resource to gain visibility of the products, distributors, orders, quotes etc. that the company handles. Even though it is not user friendly, it has a lot of practice platforms.

Cons

It is not usable at ALL!!! I think Horizon use can make or break your career. It is not user friendly. you have to know the kinks in order to be successful. It is not BI friendly, more database and record oriented.