---
title: "HubSpot Sales Hub Software Reviews, Demo & Pricing - 2026"
description: "Review of HubSpot Sales Hub Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/crm/hubspot-sales-profile/"
page_type: "product"
language: "en"
---

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HubSpot Sales Hub

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Overview

[Reviews](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/hubspot-sales-profile/alternatives/)

# HubSpot Sales Hub Review

From $15-$150/month Free version Free trial 4 plans

Wondering if HubSpot Sales Hub is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

HubSpot Sales Hub

4.5

[(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)

Pricing

Starting at $15.00 per user per month

### About HubSpot Sales Hub

HubSpot Sales Hub is a cloud-based sales platform that supports businesses of all sizes — from solo founders and startups to large enterprise sales teams — across industries including retail, technology, and B2B services. It consolidates the full sales cycle into one platform built on a native CRM, covering contact and lead management, deal and pipeline tracking, email automation, quoting, and sales analytics. Teams can automate lead segmentation, email sequences, and task assignments to reduce manual admin work. The meeting scheduler lets prospects book appointments directly from a website or email. AI-powered features include lead scoring, conversation intelligence with automatic call recording and transcription, predictive forecasting, and a prospecting agent that monitors target accounts and drafts personalized outreach. The configure, price, quote tool generates quotes from within the same platform. Managers get dashboards, revenue tracking, and coaching insights drawn from call data. HubSpot Sales Hub is deployed via web browser with mobile access supported and integrates with over 2,000 third-party apps. Plans range from a free tier to Enterprise. Support is available throug...

h a knowledge base, email, phone, and live chat.

Wondering if HubSpot Sales Hub is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## HubSpot Sales Hub User Interface

## Popular HubSpot Sales Hub Alternatives

Main Product

HubSpot Sales Hub

4.5

[(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.19Value for money
-   4.43Customer support
-   4.43Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18807)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4484)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(622)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.78Value for money
-   4.80Customer support
-   4.69Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

4.7

[(743)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.72Value for money
-   4.49Customer support
-   4.49Functionality

Pricing

Starting at $7.00 per year

Get Price

## HubSpot Sales Hub Pros and Cons

We analyzed 506 verified reviews for HubSpot Sales Hub to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

The platform is praised for its straightforward setup and easy navigation, allowing new users to get started quickly without technical expertise. Its clear layout, helpful onboarding materials, and simple workflows make managing sales tasks and customer data accessible for both beginners and experienced users.

Responsive And Helpful Support Team

Users consistently highlight HubSpot Sales Hub's customer support as responsive, knowledgeable, and proactive. The support team is readily available via chat or phone, offers extensive training resources, and helps resolve issues quickly, making onboarding and ongoing use smoother for businesses of all sizes.

Centralized Sales Process Tracking

HubSpot Sales Hub brings all sales activities into one platform, making it easier to manage deals, track progress through customizable pipelines, and automate repetitive tasks. Its intuitive dashboards, CRM integration, and reporting tools help teams monitor performance, forecast revenue, and streamline communication across sales stages.

Cost Increases With Scale

Many users find HubSpot Sales Hub's pricing structure to be expensive, especially as teams grow or additional features are needed. Costs can add up quickly with extra seats, modules, or premium services, making it less accessible for small businesses or those with limited budgets.

## HubSpot Sales Hub Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Free

$0.00

Plan includes:

-   Free Marketing tools
-   Free Sales tools
-   Free Service tools
-   Free Content tools
-   Free Data tools

Starter

$15.00

per user, per month

Plan includes:

-   1:1 Email
-   Breeze Assistant
-   Browser Extension
-   Calling
-   Deal Pipelines
-   Documents
-   Email Templates
-   Goals
-   Live Chat
-   Meeting Scheduling

Read More

Professional

$90.00

per user, per month

Plan includes:

-   Everything in Sales Hub Starter, plus
-   Account-Based Sales Tools
-   Breeze Customer Agent
-   Breeze Prospecting Agent
-   Call Transcription & Analysis
-   Forecasting
-   Lead Management
-   LinkedIn Sales Navigator & CRM Sync Integration
-   Playbooks
-   Predictive Deal Score & Insights

Read More

Enterprise

$150.00

per user, per month

Plan includes:

-   Everything in Sales Hub Professional, plus
-   AI Term Tracking
-   Automatic Sequence Enrollment
-   Conditional form routing
-   Custom Goals
-   Deal Approvals
-   Deal Journey Analytics
-   Deal Splits
-   Interactive Voice Response

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## HubSpot Sales Hub Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of HubSpot Sales Hub
    
    Activity Dashboard
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Automatic Call Distribution
    
    Business Process Automation
    
    Calendar Sync
    
    Call Center Management
    
    Call Conferencing
    
    Call Management
    
    Campaign Analytics
    
    Campaign Management
    
    Channel Management
    
    Chat/Messaging
    
    Click Tracking
    
    Commission Management
    
    Contact Database
    
    Contact Management
    
    Content Delivery
    
    Content Management
    
    Conversation Intelligence
    
    CRM
    
    CRM Integration
    
    Customer Database
    
    Customer Segmentation
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Entry
    
    Data Import/Export
    
    Deal Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Field Sales Management
    
    Forecasting
    
    For Sales Teams/Organizations
    
    For Small Businesses
    
    For Startups
    
    Interaction Tracking
    
    IVR
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Lead Scoring
    
    Live Chat
    
    Meeting Management
    
    Mobile App
    
    Monitoring
    
    Online Booking
    
    Online Voice Transmission
    
    Opportunity Management
    
    Performance Metrics
    
    Pipeline Management
    
    Pipeline Reports
    
    Prioritization
    
    Proposal Generation
    
    Prospecting Tools
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Sales Activity Management
    
    Sales Automation
    
    Sales Forecasting
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Task Progress Tracking
    
    Task Scheduling
    
    Templates
    
    Third-Party Integrations
    

## HubSpot Sales Hub Integrations

Gmail

Integration rated 4.7 from 26 reviews

HubSpot Marketing Hub

Integration rated 5.0 from 16 reviews

Microsoft Outlook

Integration rated 4.5 from 15 reviews

HubSpot CRM

Integration rated 4.9 from 14 reviews

Google Workspace

Integration rated 4.8 from 11 reviews

Healthie

Integration rated undefined from -1 review

See all 131 integrations

## HubSpot Sales Hub User Reviews

## HubSpot Sales Hub customer ratings

- Overall rating: 4.5/5
- Total reviews: 506

### Rating distribution

- 5 stars: 330 reviews (65%)
- 4 stars: 138 reviews (27%)
- 3 stars: 35 reviews (7%)
- 2 stars: 1 reviews (0%)
- 1 star: 2 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.2/5
- Customer support: 4.4/5
- Functionality: 4.4/5

---

### Functional, Usable, Configurable (with some elbow grease)

- Overall rating: 4/5
- Reviewer: Eric T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We built out Hubspot Sales Hub for an insurance client. The intent was to use the built-in tool. We ended up moving the client to a third party provider that had a more feature rich application

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Sales Hub is a feature rich tool that does a great job supporting the Sales process. The calling features, once configured, can be a powerful asset.

#### Cons

Configuration of telecommunications can be challenging, especially when other tools are in the mix. It can be done, but we have found that it can be challenging.

#### Reasons for choosing HubSpot Sales Hub

HubSpot has come a long way and is a premium product. The price difference between Sales Hub and Sales Cloud was significant. Standing up Sales Hub took about half the time and was a fraction of the cost.

---

### One of the best

- Overall rating: 5/5
- Reviewer: Patti L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would of continued using it if the owners did not have one built from scratch. I would highly recommend this for any company that is starting out or has an outdated system. You will not be disappointed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and train others. Customer support was easy to contact and available for any bugs and/or issues. The way the system was set up, workflow management was easy. We kept a credit card on file for payments and this was the best offer with the features we wanted for the price.

#### Cons

I loved it and enjoyed it very much. We all had a set routine that worked very well for our company.

#### Reasons for choosing HubSpot Sales Hub

Cheaper with more options than what they offered

---

### Prospect chaos reigned in

- Overall rating: 5/5
- Reviewer: Karen F.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

If you are currently using excel or any other non CRM software to track your prospects, STOP. Switch to Hubspot! You won't be sorry.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I was previously using Excel to track prospects. It was working although it was VERY time consuming. Then I discovered Hubspot! Life has never been better! I have all my prospects in one place. I can track the correspondence I have with each prospect and set follow up reminders. It's all in one place and the history of the account is easy to review.

#### Cons

I use the free version, which does not include the email campaign feature which is a bummer. But you get a lot for the free version, including dashboards for pipeline evaluation, which is great.

---

### Great product. But u pay

- Overall rating: 5/5
- Reviewer: Willem G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The product is very good.its super easy to use the support is awesome and the system has great integrations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very easy to use.it is quick to setup and does a lot nore tgan u normally get in other products

#### Cons

The product was really fine. The pricing became ridiculously expensive. It just went up and then we had to leave

#### Reasons for choosing HubSpot Sales Hub

Support and features..the product litterly is the best

---

### From Prospecting to Closing: How HubSpot makes sales simple

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned integrations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We would highlight its intuitive interface, drag-and-drop deal pipelines, and fast onboarding— Dare I compare it to Salesforce

#### Cons

Advanced forecasting and territory management may not meet needs of large, complex sales teams. Ideal for SMB

#### Reasons for switching to HubSpot Sales Hub

it made it easier to track our opportunities as we grew

---

### State-of-the-art functionalities in perfect harmony with other platforms.

- Overall rating: 5/5
- Reviewer: Mateja P.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Coverage of the entire sales and customer success process. The biggest advantage is the sequences and collaboration across the entire customer team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The fact that all contacts are stored in a database and activities like form submission, websites visited are automatically recorded. It is our centralized management core for all communication threads that makes it a valuable tool.

#### Cons

It seems impossible to structure an account in such a way that the elements, data and content of different regions can be viewed separately.

#### Reasons for switching to HubSpot Sales Hub

I was looking for adaptability as well as security and flexibility. Hubspot Sales Hub offers all this under one roof.

---

### Hubspot Sales Hub Pros and Cons

- Overall rating: 3/5
- Reviewer: Nicole R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

This could work for certain teams but ours had issues with it. Still currently using but may eventually switch.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Integrated with existing HubSpot products other teams at our company already use for operations and client management. Can build reports to track sales activities pretty easily.

#### Cons

Sales team disliked and did not utilize all features thus leading to incomplete information and not full adoption.

#### Reasons for choosing HubSpot Sales Hub

Already using some of HubSpot's other modules.

#### Reasons for switching to HubSpot Sales Hub

Not really a CRM. Needed more sales specific functions.

---

### Love Hubspot. It helped us grow

- Overall rating: 5/5
- Reviewer: Samuel S.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, HubSpot Sales Hub has been a very useful CRM for structuring our sales operations. We use it to manage leads, track opportunities through the pipeline, organize follow-ups, and maintain visibility on sales performance. It becomes especially valuable when multiple people are involved in the sales process because responsibilities and next steps are much easier to track. The platform is powerful, although getting the most value from it requires investing some time in setting up the right workflows, automations, and reporting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The biggest advantage is having the entire sales process centralized in one place. It gives our team clear visibility into leads, follow-ups, deal stages, and overall pipeline activity. The automation and reporting features are also very useful as the sales team grows.

#### Cons

The cost can increase pretty quickly as you add users and need more advanced features. There are also a lot of tools and customization options, so getting the platform configured properly for your specific sales process takes some time.

---

### Positive overall experience with HubSpot Sales Hub

- Overall rating: 5/5
- Reviewer: Stacy S.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with HubSpot Sales Hub has been very positive. It has become the central platform for managing our sales pipeline, customer interactions, and reporting, giving our team greater visibility into every stage of the sales process. The integration with our marketing efforts and Genius ERP has improved communication between departments, reduced manual data entry, and helped create a more seamless workflow from lead generation through project execution. The platform is intuitive, reliable, and continually adds new features that help our team work more efficiently and make better data-driven decisions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use and intuitive interface stand out immediately. It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform, which significantly improves visibility and efficiency. The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it easier to nurture leads and close deals faster.

#### Cons

While powerful, some of the more advanced features (like custom reporting and automation workflows) can have a learning curve and may require additional setup time. Additionally, costs can increase quickly as you scale or add premium features, which may be a consideration for growing teams.

#### Reasons for switching to HubSpot Sales Hub

Ease of use and integration with Genius.

---

### Hubspot is a good CRM tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Hubspot is a necessary tool for us as we use it as our record of truth when it comes to leads and customer management. The ability to track accounts over time in hubspot is important to our business.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Hubspot is the does it all tool that is a decent alternative to other giants like Salesforce in the CRM/Data Management space. Using Hubspot for lead and workflow management is a decent experience overall.

#### Cons

Because so much data and information is housed within hubspot sometimes it can be slow to implement changes to workflows, lists and other automations.

---

Showing 1 - 10 of 506 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)

## HubSpot Sales Hub Popular Comparisons

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