JDisc Discovery

RATING:

4.7

(23)

About JDisc Discovery

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking. JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing. JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active director...

JDisc Discovery Pricing

Pricing is based on the number of devices

Starting price: 

€100.00 one time

Free trial: 

Available

Free version: 

Available

Device details
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JDisc Discovery Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for JDisc Discovery

1 - 5 of 23 Reviews

User Profile

Tautvydas

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Very good product for afordable price.

We use a JDisc discovery for (now mostly infrastructure) asset tracking at our clients premises. And we have over 30 installations and counting.

PROS

We chose JDisc as an discovery tool, because it is agentless, it has "native integration" with our CMDB system and really extensive device and software recognition database and discovery protocols available. All that for a really good price. We use their "Networking add-on" to have a "big-picture" on our network topologies. Notable features like PAM/password manager integrations adds up to the security and usability of the product. It has custom reporting and even Custom discovery scripts if You need it. The support is supper responsive and with deep knowledge in the field, new "unknown" devices could be added just "on request". All that is needed for this task is already in the app. "Builds" are coming on a weekly intervals adding support for new features and new devices .

CONS

The biggest drawback is kind of clumsy install and update process of software. As it uses .NET libraries to be able to provide Windows device discovery it is Windows "Server and Client" architecture software. So for those already used to "git pull" it will be nightmare. Install/config through installer takes up to 30 min depending on "hardware" and even minor build update is actually full reinstall of application. Don't expect to be on a "latest" build if You have more than 1 installation.

Reason for choosing JDisc Discovery

Rich features at affordable price. Specific function.

Reasons for switching to JDisc Discovery

Price mainly.

Bernhard

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

JDisc Review

Extremly helpful for analysing your infrastructure

PROS

Easy to install and administrate. You have a quick return on invest.The collected data is very helpful for other tools and you can quickly analyse for example JAVA-Installations or worst of all Log4J-Issues.

CONS

There are no Cons for us.We are waiting of finishing the new Webinterface.

Ralf

Government Relations, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Discover the Undiscovered

At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems. JDISC is just a few mouseclicks away.

PROS

Stumbling into a unknown and not well documented Network, Jdisc provided me with a fast and nearly complete overall view in hours. But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB. Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.

CONS

Frequently Updates soon become a challenge, since updates have to be applicationlied manualy; sorry nno in-application-updates. Also I would like to see a linux-based edition.

Stefan

Airlines/Aviation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Best discovery tool have have used so far

We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!

PROS

For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

CONS

The user interface could be a bit fancier ...

Thomas

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

great tool for scanning everything in your network

Importing the scan results into i-doit software Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software

PROS

- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user

CONS

nothing, all problems are solved within days at most, very helpfull support