LiveChat
About LiveChat
Awards and Recognition
LiveChat Pricing
LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service. LiveChat is available in 4 plans: Starter - from $20 per seat/month billed annually, or $24 month-to-month Team - from $41 per seat/month billed annually, or $49 month-to-month Business - from $59 per seat/month billed annually, or $69 month-to-month Enterprise - Custom, contact us for pricing details
Starting price:
$24.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for LiveChat
1 - 5 of 1,621 Reviews
Lorraine
Education Management, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Engage quickly and easily with customers on your site
Greg
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
LiveChat Connects Me to My Candidates Fast!
I get instant connection to my customers with tons of features, customizations, and robust reporting.
PROSWhat I like most about LiveChat is it's reliability. When I began researching chat applications to recommend to a client for use in their recruiting efforts, I found a lot of options. I also found a lot of issues. Many of the applications I looked at were complicated and glitchy. Then I found LiveChat. LiveChat just worked. It was solid application whether online or on my desktop and it handled chat conversations reliable while offering all the features I was looking for in a manned chat application. When I spoke with a representative from the company, I found out why. LiveChat set out from the beginning to be a manned chat solution and to be the best in the business. I was kind of disappointed with this at the beginning, because I was hoping for a solution to handle both manned and bot style chats. LiveChat didn't have bots, but they were so far above every other manned chat platform, that I had to choose them. Incidentally, they have developed a bot situation since I first signed up with them and it is just as robust. It's called botengine.ai and I highly recommend it. BotEngine integrates seamlessly with LiveChat and both applications work reliably with Facebook Messenger, Web Pages, Landing Pages, and more. LiveChat offers tons of customization, professional looking interfaces, and robust reporting. I can easily use it on my desktop computer, my notebook, my tablet, or my phone. And just like I said before, it just works.
CONSIf there was anything to dislike about LiveChat, it would be that it is resource-intensive on my iMac. This is a casualty of my business, though. I have to use a lot of memory-hog applications every day, so a lot of times I will enable LiveChat just on my mobile device or my notebook while I'm working at my desk. That way I can still respond to chats without slowing down my main machine.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Maybe the best Live help integration!
The feature that I like the most is that it can be integrated into the sites. The best live chat integration I have used on my own sites works both on wordpress and on a site made from scratch and it works very well for me. And let me add that it's customizable, I think it's one of its best features, and it's also a tool without the need for a purchase. Many features are offered to you for free.
CONSI don't think it had any shortcomings, because it was not a good thing that it could not be added to a complete integration only mobile applications, maybe there is, but I couldn't find it, but that's it.
Reasons for switching to LiveChat
After I met live chat, I saw that a very paid service in livepro is available for free on livechat.
Vittorio Andrea
Environmental Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
live chat review.
My experience with live chat is perfect, I can easily communicate with my customers even in another city'
PROSthe Chat is easy to download, very simple to use, the site is in English, just sign up and start chatting, there is also a bot that gives you support for anything, in all this, for me it is an excellent platform, you can immediately answer customers' questions, you can manage multiple conversations together with others, I recommend it and definitely try it.
CONSI haven't encountered any inconveniences, for me it's an excellent chat.
Ibtissam
Banking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Livechat review
I like everything about this application, i hope that everyone use it
PROSI like many options about this application : login in very fastly, make a good conversation with the clients real time managing, how you can talk and share screen while you talk
CONSActually i didn’t find something least about this application it helps me a lot in my work but i would say the price