Logicbox CRM is a cloud-based customer relationship management solution that is best best suited for small to mid-sized businesses.
It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.
Modules include sales force and marketing automation, lead and opportunity management, account and contact management and customer support, as well as task, case and campaign management.
Each of these modules can be modified, offering a unique model for each business. In addition to a custom database, Logicbox CRM also provides custom notifications, approvals and permissions, as well as custom reporting and analytics.
Kristofer from CFM
Specialty: Healthcare / Medicine
I like that it does what its supposed to. It is to the point.
It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful.
Functionality is key. Don't get sucked in by all of the flashiness of other programs.
Dave from Kingsbridge Holdings, LLC
Specialty: Other services
I like the customizability of the application. We can make it look like how we do business instead of adapting our business to how a canned product tells us it should be done.
Timeframes. Through no fault of their own, the size of this vendor both makes them accessible when we need something, but adjustments can take time because they get busy.
Have a very good concept of your business processes and procedures. Also, be honest with needs vs. "It would be nice."
Amanda from miller
Specialty: Other services
This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!
Please see my comment above. I really cannot think of anything bad to say.
Really think about what will meet the your company's needs. LogicBox is likely to fit those needs.
Aaron from Art Source Inc/Plus Interiors
LogicBox has great people to work with. If you need a customized solution, these are the guys to talk to first. We were assigned a project manager who really helped us narrow down what our needs were and helped us all get on the same page in terms of what our processes are and what we needed.
Nothing comes to mind. We looked at several customized solutions online, and LogicBox was the best combination of features, price, and support.
Have realistic expectations for what you want to achieve with LogicBox. Prioritize your needs, and make sure you don't let small details derail your big picture goals.
Charissa from The Art Source
Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.
They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.
Be realistic expectations about what your company is looking for out of Logicbox.