Logicbox CRM Software


 

Logicbox CRM is a cloud-based customer relationship management solution that is best best suited for small to mid-sized businesses.

It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

Modules include sales force and marketing automation, lead and opportunity management, account and contact management and customer support, as well as task, case and campaign management.

Each of these modules can be modified, offering a unique model for each business. In addition to a custom database, Logicbox CRM also provides custom notifications, approvals and permissions, as well as custom reporting and analytics.

 

Logicbox CRM - New order
 
  • Logicbox CRM - New order
    New order
  • Logicbox CRM - Account list
    Account list
  • Logicbox CRM - Account dashboard
    Account dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

5 Reviews of Logicbox CRM

Showing 1-5 of 5

 

from CFM
Specialty: Healthcare / Medicine
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Works for what it needs to work for

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

I like that it does what its supposed to. It is to the point.

Likes Least

It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful.

Recommendations

Functionality is key. Don't get sucked in by all of the flashiness of other programs.

 

from Kingsbridge Holdings, LLC
Specialty: Other services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Good Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the customizability of the application. We can make it look like how we do business instead of adapting our business to how a canned product tells us it should be done.

Likes Least

Timeframes. Through no fault of their own, the size of this vendor both makes them accessible when we need something, but adjustments can take time because they get busy.

Recommendations

Have a very good concept of your business processes and procedures. Also, be honest with needs vs. "It would be nice."

 

from miller
Specialty: Other services
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

LogicBox CRM is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!

Likes Least

Please see my comment above. I really cannot think of anything bad to say.

Recommendations

Really think about what will meet the your company's needs. LogicBox is likely to fit those needs.

 

from Art Source Inc/Plus Interiors
Specialty: Retail
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Art Source Inc/Plus Interiors LogicBox Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

LogicBox has great people to work with. If you need a customized solution, these are the guys to talk to first. We were assigned a project manager who really helped us narrow down what our needs were and helped us all get on the same page in terms of what our processes are and what we needed.

Likes Least

Nothing comes to mind. We looked at several customized solutions online, and LogicBox was the best combination of features, price, and support.

Recommendations

Have realistic expectations for what you want to achieve with LogicBox. Prioritize your needs, and make sure you don't let small details derail your big picture goals.

 

from The Art Source
Specialty: Retail
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Logicbox Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.

Likes Least

They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.

Recommendations

Be realistic expectations about what your company is looking for out of Logicbox.

 
 
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