Maximizer CRM is an integrated customer relationship management (CRM) solution suitable for organizations of all sizes. This system can be installed on both on-premise and in the cloud.
Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint.
The system's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers along and use list management capabilities to search and filter customer data by pre-defined criteria.
Maximizer CRM’s sales management feature includes sales team monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures.
Other sales management features include sales opportunity management, lead qualification, sales productivity tools, performance metrics, customer account management and mobile sales force productivity.
Maximizer CRM also includes business intelligence tools, such as built-in, customizable dashboards, and Excel, Web and SQL reports.
Anup from Great Panther Silver Ltd.
Employees number: 101 to 500 employees
it knows the business, hands down the best product in the field. The feature set is amazing and you can track yours customer very easily.
Nothing that really bothered me about the product as I enjoyed using most of the features.
The product has easy to use tools, and customize relational info easily to other people in your database.
Michael from Advantage Benefits Plus Inc.
Employees number: 2 to 5 employees
It is good product and deserves consideration. I like the fact that support is in Vancouver.
I am going to have to adapt to it if I adopt it. It does not adopt to me.
Check the competitors. When you learned the strengths of what they can all do, which is a little different with each, it will help you to know the limitations of what you choose in the end.
Victoria from SPUD.com
Employees number: 101 to 500 employees
It's easy to read notes and find out the status of a client.
It needs a ton of updating! It's useable, but isn't pretty looking.
When implementing a new system, I shortlisted it down to 5 software products I liked with the help of Software Advice then did demos on all of them rating them as I went on my must haves and like to have features.
Casey from Informer Messages on Hold
Date: October 2013
I've used Maximizer for over a decade. The current version has "anti-piracy" measures that have cost me dozens of hours and several hundred dollars in tech support trying to "activate" the program again and again. I keep getting locked out of the system because of this bug. Whenever I call Maximizer for support, they send me to independent developers. They're good, but the security on the product makes it very frustrating.
When it's running, I like it. It's not much different from previous versions, and I've learned to be very efficient with it.
I bought the program 2+ years ago and still struggle just to open the program and load my data. I have a problems with it every few months.
I'm thinking about switching from Maximizer CRM. Why? It has nothing to do with the program. It's because their security bug wont let me use the program.
Jim from Independent Sales
Date: September 2013
I have been using Maximizer for many years. Above and beyond the cost effectiveness of a sales automation system, the ease of use and ability to map my organization into the system has made user acceptance very high.
Maximizer gives my organization all the functionality and capability of a more complicated system without all the headaches that come with it. If you are considering a sales automation system or a lead manager, Maximizer should be on your list as a strong consideration.
John from Wealdown
Date: July 2013
As a small organization with only a 2 seat requirement, I updated from Max 6. I was shown a new 12 version at a local business exhibition and told about all the wonderful additions - which as I pointed out existed in Max 6 apart, from a few items of tidying up. I only really felt the need to upgrade because my Max 6 would not work with windows 7 64 bit. The supposed seamless integration came apart, support was lacking. Having been a Maximizer user for some years, I already knew that most faults would be with the installation bugs which Maximizer is reluctant to assist with, and so I started to work through them. Some are now fixed, but the forums are sometimes helpful.
Having got it working, you find that there is pretty much the same background as there was in Max 6; it is now harder to do simple searches as most shortcuts have either been changed or are a lot harder to get to. The new "office style ribbons" at the top are just as lacking as the ones in most office products, in terms of relativity. Other than the issue with 64 bit I would not have bothered upgrading.