Maximizer CRM Software


 

Maximizer CRM is an integrated customer relationship management (CRM) solution suitable for organizations of all sizes. This system can be installed on both on-premise and in the cloud.

Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint.

The system's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers along and use list management capabilities to search and filter customer data by pre-defined criteria.

Maximizer CRM’s sales management feature includes sales team monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures.

Other sales management features include sales opportunity management, lead qualification, sales productivity tools, performance metrics, customer account management and mobile sales force productivity.

Maximizer CRM also includes business intelligence tools, such as built-in, customizable dashboards, and Excel, Web and SQL reports.

 

Maximizer CRM - Adress Book
 
  • Maximizer CRM - Adress Book
    Adress Book
  • Maximizer CRM - Calendar
    Calendar
  • Maximizer CRM - Customer Service
    Customer Service
  • Maximizer CRM - Email
    Email
  • Maximizer CRM - Hotlist
    Hotlist
  • Maximizer CRM - Opportunities
    Opportunities
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of Maximizer CRM

Showing 1-6 of 6

 

from Great Panther Silver Ltd.
Specialty: Other
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Great product

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Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
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Support

N/A

Likes Best

it knows the business, hands down the best product in the field. The feature set is amazing and you can track yours customer very easily.

Likes Least

Nothing that really bothered me about the product as I enjoyed using most of the features.

Recommendations

The product has easy to use tools, and customize relational info easily to other people in your database.

 
 

from Advantage Benefits Plus Inc.
Specialty: Insurance
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Still using Maximizer 10.5

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It is good product and deserves consideration. I like the fact that support is in Vancouver.

Likes Least

I am going to have to adapt to it if I adopt it. It does not adopt to me.

Recommendations

Check the competitors. When you learned the strengths of what they can all do, which is a little different with each, it will help you to know the limitations of what you choose in the end.

 
 

from SPUD.com
Specialty: Retail
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Needs a lot of improving

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's easy to read notes and find out the status of a client.

Likes Least

It needs a ton of updating! It's useable, but isn't pretty looking.

Recommendations

When implementing a new system, I shortlisted it down to 5 software products I liked with the help of Software Advice then did demos on all of them rating them as I went on my must haves and like to have features.

 
 

from Informer Messages on Hold

Ease-of-use

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Customer Support

Customer Support

 

I've used Maximizer for over a decade. The current version has "anti-piracy" measures that have cost me dozens of hours and several hundred dollars in tech support trying to "activate" the program again and again. I keep getting locked out of the system because of this bug. Whenever I call Maximizer for support, they send me to independent developers. They're good, but the security on the product makes it very frustrating.

When it's running, I like it. It's not much different from previous versions, and I've learned to be very efficient with it.

I bought the program 2+ years ago and still struggle just to open the program and load my data. I have a problems with it every few months.

I'm thinking about switching from Maximizer CRM. Why? It has nothing to do with the program. It's because their security bug wont let me use the program.

 

from Independent Sales

Ease-of-use

Ease-of-use

 
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Customer Support

 

I have been using Maximizer for many years. Above and beyond the cost effectiveness of a sales automation system, the ease of use and ability to map my organization into the system has made user acceptance very high.

Maximizer gives my organization all the functionality and capability of a more complicated system without all the headaches that come with it. If you are considering a sales automation system or a lead manager, Maximizer should be on your list as a strong consideration.

 

from Wealdown

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

As a small organization with only a 2 seat requirement, I updated from Max 6. I was shown a new 12 version at a local business exhibition and told about all the wonderful additions - which as I pointed out existed in Max 6 apart, from a few items of tidying up. I only really felt the need to upgrade because my Max 6 would not work with windows 7 64 bit. The supposed seamless integration came apart, support was lacking. Having been a Maximizer user for some years, I already knew that most faults would be with the installation bugs which Maximizer is reluctant to assist with, and so I started to work through them. Some are now fixed, but the forums are sometimes helpful.

Having got it working, you find that there is pretty much the same background as there was in Max 6; it is now harder to do simple searches as most shortcuts have either been changed or are a lot harder to get to. The new "office style ribbons" at the top are just as lacking as the ones in most office products, in terms of relativity. Other than the issue with 64 bit I would not have bothered upgrading.

 
 
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