Nimble Software


 

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.

Nimble’s “Today Page” offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s “Rules Engine,” which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.

 

Nimble - Today page
 
  • Nimble - Today page
    Today page
  • Nimble - Contact
    Contact
  • Nimble - Social profile
    Social profile
  • Nimble - Signals
    Signals
  • Nimble - Activities
    Activities
  • Nimble - Gmail widget
    Gmail widget
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

405 Reviews of Nimble

 

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Software Advice Reviews (37)
More Reviews (368)

Showing 1-20 of 37

David from Lucid Dream Software, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Started out great but a bit downhill now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using Nimble as a paid user for a couple of years now. As an early adopter, I had great hopes the company would reward early users with new features and benefits. Now I am very disappointed! The price for the service has gone up per month and the features have actually gone down - as the new features get tested on us loyal clients and then taken away to higher cost plans.
The most recent issue is a notice that I have used up my 5GB plan limits and need to upgrade to a more expensive plan. I only have 8000 contacts - how could that possibly use up 5GB of data!
Well, I found out - Nimble is downloading all of my Gmail messages and attachments and storing them on their server. They then use this data against my 5GB plan! If I delete messages out of Nimble to stay in the 5GB limit then it deletes these from my Gmail account. So Nimble is trying to FORCE me to buy a more expensive plan!

Pros

The Social media integration is a nice feature. I'm afraid to say about other features because they will get moved to higher price plans.

Cons

The Android app for my phone crashes constantly! We're sorry Nimble Crashed message is a constant companion on my phone. Holding my Gmail messages hostage for more money is a real Con! They used me to test their group message feature and then took it away once they got it working.

 
 

Lori from Stat Health Immediate Medical care, P.C.
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been with Nimble for a little over 2 years. Depending on the size of the company, I would recommend this product. You can chat with someone pretty much at any time, and they answer your questions with little wait time.

Pros

They are very helpful. If you want a feature, you can ask, and they might be able to add it.

Cons

Can be slow running, and when you type someones name in they don't always come up right away.

Advice to Others

If you are looking for a scheduling software, for a smaller size company, nimble would be great for that and the pricing is reasonable.

 
 

Ana from Ana Martins PR
Specialty: Other

October 2015

October 2015

Amazing experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is highly organized and the search feature is perfectly optimized. It can be accessed from anywhere in the world making it extremely helpful during travel. It connects automatically with social media making it very helpful for a media based company like ourselves.

Likes Least

There's nothing to complain about this product. I don't understand the deals section and the stay in touch feature isn't helpful for us.

Recommendations

Our business has used many similar programs to this and we prefer this software over all of them. It is the easiest to use and the most organized.

 
 

Denille from Ana Martins PR
Specialty: Telecommunications

October 2015

October 2015

Great at Organizing Contacts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that Nimble is very detailed and organized. Also love the social media is incorporated as well.

Likes Least

Sometimes the contacts can't be synced from other programs so it has to be done manually.

Recommendations

I think it is a very easy platform to use so I think other will be able to use it efficiently.

 
 

Samantha from Ana Martins PR
Specialty: Other

October 2015

October 2015

Good experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The lists and search optimization make this product ideal for usage.

Likes Least

This product would benefit from a mailing and analytics service that way we could keep all of our email distribution on one program.

Recommendations

I feel that nimble is the best of any type of email database management system.

 
 

Chris from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble and all its

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The amount of information provided on persons. I think it provides a large range of information in a simple way

Likes Least

Information and people is sometimes duplicated. I have seen occasions were there are three different account for the same person.

Recommendations

Updating information if crucial. Accounts and information can get confusing and outdated if you let it.

 
 

Shelby from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble was great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It allowed the organization to connect all of our information into one place and to easily find information about anyone when needed. It helped streamline things and everyone on the team could access the information at the same time.

Likes Least

No complaints! I really enjoyed using Nimble and its applications.

Recommendations

Ensure that you use tags for each contact listed, it makes it easier to find the information you need and to find contacts of one category at once.

 
 

Stephanie from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble was a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's accessible, it's straight forward and it's very useful for organizations/companies with large client databases.

Likes Least

It was sometimes slow to load. Other than that, the site uses quite a big of terms that I wasn't familiar with.

Recommendations

I would highly recommend taking an introductory Nimble training to get you started.

 
 

Heather from Help Them HOPE
Specialty: Non-Profit

September 2015

September 2015

Nimble, a Great Tool to Keep you Connected

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Nimble has a great connection to social media and it will pull information from people's accounts so that you are updated. Also, the new group messaging is a great tool. It is also nice to connect your gmail and see all your correspondence with someone.

Likes Least

There are so many great tools to utilize, but sadly there are too many for our little organization. I wouldn't say that we dislike it because there are so many tools.

Recommendations

Start with a free trial and see if your organization likes it.

 
 

Stephane from Immeria Consulting Services Inc.
Specialty: Consulting

September 2015

September 2015

CRM like it should be!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I just got back to freelancing and I wanted to use a CRM software that would offer quick ramp-up, ease of use, rich profile discovery and connectivity to Google Apps as well as my Invoicing/Project Management tool. I've been evaluating Nimble as well as a couple of other competing services, and so far, I'm very pleased with it. The Chrome Extension is also super handy and I used it extensively to quickly build & enrich my contacts profiles. The Today tab has become the first thing I check in the morning.

Likes Least

Once a lead is confirmed, I would like to create the client and use the info as a starting point to define a project in another service (for invoicing and project management, namely Xero).
Maintaining contacts synced between various services is becoming a challenge - with Google Apps it works relatively well when using the recommended PieSync.

Recommendations

I'm usually very bad at staying in touch with my contacts, so I was looking for something to bring some rigour to it - a good contact management tool, a mechanism for reminding me of getting in touch, and lead management.

 
 

Luke from OceanGate, Inc.
Specialty: Other

September 2015

September 2015

Great balance of functionality with Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Simplicity supports use. Having a system to adequately represents reality is what supports prospect development.

Likes Least

From time to time the search is clunky. The funnel reporting is also clunky as the default time horizon for closure in reporting tool is rarely what you need.

Recommendations

Nimble may not be adaptable to reporting requirements, etc.; but adaptability comes with the cost of decreased use because of the burden to update.

 
 

Evan from Logical Reality Design, Inc.
Specialty: Software / IT

September 2015

September 2015

Mixed results. Flawed, but still the best match for us.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business.

Things we like:

* Price point is reasonable
* Automatic integration with gmail - communications over email with a contact show up with no extra work from us
* Automatic integration with social media
* Shared information with several people on our team
* Reminders to stay in touch with people can be easily created at the same time the contact is created

Likes Least

I have a number of frustrations with ranging from small to moderate. They are:
1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one.

2) The Deals tracking tool has several deficiences:
2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.)
2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this.
2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually.

3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months.

4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

Recommendations

Make a list of the kind of information you'd like to track, and the way your sales and contact workflow works, to generate a checklist of features you'd like in your CRM. Review the free trials of 5 to 10 of them, and see how well they complete the checklist, so that you have a concrete measurement of what actually suits your needs and what doesn't.

 
 

Rachel from Ana Martins Communications
Specialty: Other

September 2015

September 2015

Excellent, Affordable Cloud Based CRM Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I really enjoy Nimble's intuitive interface and the social media linking features available. For the monthly price, Nimble is worth the low monthly rate for the customer management/database aspect alone. Nimble also tracks your conversations and email history, if you link it to your email. This can be handy when you have a large contact database.

If you are inclined to use it as a task management tool, the functionality is there as well, and I understand that they have just added group emailing within the system.

Likes Least

My company uses Mailchimp as an email marketing tool, and we use Nimble to back up all of those contacts and lists. Nimble technically can upload new contacts directly to Mailchimp. However, it only uploads the email address, sometimes the name. I wish there were a more robust sync option or webhook development to enable real-time or schedule syncs, with option to upload all fields, as well as Groups.

Also, to upload a spreadsheet of contacts- you have to very carefully format your CSV list to exactly match Nimble's fields. If you don't, it just won't upload, and you won't know it. Look on Nimble's website for a free upload template (spreadsheet) to use- that will make your job easier

Lastly, sometimes I find that I end up with duplicated tags (which I use as database "groups"). You have to manually merge those contacts to the original list and then delete the duplicated group. If you don't stay on top of this and inform all users to be careful when typing in a tag for a contact, this can easily happen.

Recommendations

If you are looking for a cost-effective, cloud-based database, you can't do much better than Nimble.

 
 

Terry from OnTarget Interactive
Specialty: Advertising

September 2015

September 2015

Works perfectly for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

How it pulls in the social information. It really helps to look at that information before going in to talk to a prospect or client.

Likes Least

I wish LinkedIn would allow a tighter integration but other than that I can't think of anything.

Recommendations

Some systems may look good because of all the things they can do. If you don't need all those things they get in the way of the usability. You can buy the system with every possible function but if it's not simple and easy to use, you've just wasted your money.

 
 

Renea from solid solutions today
Specialty: Software / IT

September 2015

September 2015

Nimble Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Nimble is quick, easy to use, integrates well with Google Apps for Work.

Likes Least

There is not one thing I do not like about Nimble. It is a well thought out software.

Recommendations

Really understand what integration is available. Does it have an App like Nimble does?

 
 

Vasso from Fieldscale
Specialty: Software / IT

September 2015

September 2015

Easy to use but limited functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love the widget that allows you to auto import contacts to the CRM with one-click

Likes Least

It's not very helpful with task management and the stream and opportunities tab is usually blank

Recommendations

It's very comfortable when you handle multiple email and social accounts. It doesn't guess right about twitter accounts and lacking LinkedIn is very annoying.

 
 

John from Help Them HOPE
Specialty: Non-Profit

September 2015

September 2015

Nimble, it's part of our team!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Contacts: brings all information from the major SM platforms which automatically fills out the profiles. You can also add lead type, source type and many other options to build your profiles. With contacts you can add Tags and Search, When used properly Nimble's tag and search system saves so much time. You can add unlimited tags and then create searches based on those tags and contact details.
The vendor is very responsive and in many ways makes you feel as part of the team.

Likes Least

No complaints about the vendors, but about the product, the Social Media aspect is limited, ie, only one Twitter feed. I would love to be able ditch a scheduling platform for Nimble, but currently I have to use Nimble and a 2nd platform.

Recommendations

Nimble has a of aspects to do it, Today, messages, contacts, sales, insights etc. This might seem overwhelming for the new user. My advice is, concentrate on the aspects the aspects that work best for you and forget the rest. No one one platform is perfect and neither is Nimble, however, if you use it in the correct way for the right reasons, you will get so much value from it.

 
 

Rüdiger from EFEXCON AG
Specialty: Software / IT

September 2015

September 2015

The most useful contact and communication manager in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

nimble saves tons of time by collecting data around my contacts and makes it easy to capture new contacts from scratch with some clicks just from any website with the browser widget. Instad of wasting time with data entry and updating data, nimble takes care for me. On top, nimble allows me to use all communication channels from e-mail over social to group mail in the same client and nimble comes up with fresh ideas and new features frequently. Support is great.

Likes Least

It does not work with Office365 accounts in Europe and it is not prepared for multilingual environments, which is almost inevitable in European companies.

Recommendations

Users should be aware of the positioning of this product. It is not meant to be a replacement for the corporate CRM, it is a personal contact and communication manager which helps to boost sales productivity for each sales person incredibly.

If you are looking for a management centric solution with nice dashboards for managers, that want to control their staff, this is not the right tool.

 
 

Tami from CREG
Specialty: Real Estate

September 2015

September 2015

Excellent way to keep in touch with your network!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Well organized, love the integration with social media and email, love the way I can set how frequently I want to connect with people. I love that on the main page, I can get a summary of their posts.

Likes Least

I don't like the deal summary section. I wish I could filter by year, by quarter, etc. I wish there was a way to connect married people or people who live at the same address (for mailings). I hear this is a new feature, but I would like to be able to email a group all at once. I also wish a contact's address information was at the top of the page.

Recommendations

I would say that you have to think about the top 5 features that are most important to you and evaluate products based on those features.

 
 

Stormy from Net101
Specialty: Software / IT

September 2015

September 2015

Really great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Software: That it draws from multiple sources for each contact and makes it really simple to see all online information about a prospecrtive customer. The company has been very responsive when I have questions and the occasional glitch occurs.

Likes Least

It did have glitches fairly regularly in the past but it's been rock solid recently.

Recommendations

Nimble does make it easy to get your data out of their service, which is important for back up and evaluating CRM software. Beware of any company that won't let you do that easily.

 
 
 
Showing 1-20 of 368

Chuck Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Consistent Contact, Better Relationships, Improved Business Growth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After two years of research, investigation and creating a business plan 1st Call Interactive Marketing was launched during the last week of December 2014. One key part of getting off the ground was to find the right way to gain quicker ways to reach out to prospective clients and to maintain excellent on-going social interactions with those clients. Nimble - the pure Social Relationship Customer Engagement Management system has provided every touch point we wanted in an online and mobile designed tool. Whether you may be a one person business or have many team members Nimble can provide the integration and easy access to every touch-point ever made with your contacts. Nimble can also easily grow with you as well. The Customer Support group is there for you no matter what your questions, concerns or ideas are. Lastly, I love the way Nimble can obtain information for you whenever you are using either Safari, Firefox or Chrome browsers - it does an incredible amount of searching for information auto-magically. Nimble can also be used within other CRM applications like Salesforce, Infusionsoft and many others. Take some time to play with it and discover how it can boost your daily productivity and keep your communication efforts at a peak level.

Pros

- Low cost investment for a very productive revenue building tool
- Internal Group Messaging system that lets you know how the recipient involves themselves in the emailed message
- The custom data field tool that has many uses
- The incredible and built in Contact Segmentation management function that can take any bit of information and allow you to create and save very specific company or personal contacts into groups that provide a simple way to market to, reach out to or improve relationships with clients.

Cons

- Hoping for more direct integrations within programs like Constant Contact where contact efforts done through email marketing, surveys/polls, events, trackable coupons, autoresponder results and Social Media campaigns would mark information in the appropriate areas of the Nimble contact records. This will allow for an increase in the one-stop gathering spot to see and react to your client's needs and interests.

Source: GetApp
 

Kevin from Independence Contract Drilling

April 2017

April 2017

My favorite SAN product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using this product, after having come from a compellent shop. They joke about no tears/tiers! While no, they don't have tiering, the product is so simple to setup. The snaps are easy to manage, and the support has been phenomenal. While they have been acquired by HP, lets hope they stay the same.

Source: Capterra
 

Djohn from BagStore

April 2017

April 2017

Excellent CRM module

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Found Nimble by chance and with pleasure use this service for more than a year. Conveniently, the service has a variety of modules, for example, a separate folder for incoming messages, a schedule of events, monitoring the latest links. The system perfectly integrates with other services and this is another plus of it.

Source: Capterra
 

Justin from Operator

April 2017

April 2017

Nimble be nimble, Nimble be quick

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nimble delivers on its promises. Easy to use, and does what is needed. If they keep pushing to add more functionality, it will be a 10/10.

Source: Capterra
 

Stephan from Balibar Take Care of Business
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Best SRM in the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After testing fews SRM/CRM, I decided to subscribe to Nimble. I am a real fan since then.

I really love:

the integration with all kind on Social Networks like Twitter, LinkedIN (even if LinkedIN has limited the access), FaceBook and some others.
the integration with your Imap email
the easy way to add a new contact
the App in IOS.
the customer care that is really nice and fast to answer.

And now that Nimble has received a $ in Serie A funding, the team will probably develop new features. I can't wait !!!

Congrats to Nimble team.

Pros

easy to use.
easy to integrate with social networks.

Cons

not enough fast in release news features
need to be more proactive with your activity
export to CSV need to improve

Advice to Others

take time to compare with others CRM/SRM

Source: Capterra
 

Roberto from Convergence Consulting Srl
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Quite Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's not bad but I would like it was possible to implement a multi email system, so I can recidive inside Nimble all the emails and most important to see all the calendars. Before I was an user of ACT and Nimble is the first crms that don"t make me miss ACT.

Pros

easy of use

Cons

Miss some feature

Advice to Others

I already explain

Source: Capterra
 

Doug from Doug Roy Magic
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Awesome tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This tool has pretty much everything you need! Also love the functionality and convenience of the corresponding app! I use it ALL the time!

Pros

Convenience of the app!

Cons

Doesn't have task POP-UPS

Advice to Others

PLEASE create the ability to have task pop-up asap!

Source: Capterra
 

Dylan from Curbcall

January 2017

January 2017

Best bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We as a company have struggled to find a CRM that appropriately mirrors our needs and I think we are going to be settling in with Nimble. It has a very easy flow for all of the day to day functions and enjoy the general layout. Wish we had a little more control of the account list as a whole, but understand that a lot of that problem has been created by us jumping around services as much as we have. It is also significantly less expensive than the competition. Definitely, deserves best value award.

Source: Capterra
 

Jenna from Fifty & Five
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Business Development Tool for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I prefer Nimble to Salesforce. It's easy to use and manage a sales team.
Perfect dashboard to meet my company's business development needs.

Source: Capterra
 

karen from congaz
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

one year nimble use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i had to get used to it, all contacts, and their companies, in the beginning it was chaotic, since I use tags that has improved

Source: Capterra
 

George from Moosend
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Nice Tool for for Social Media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a solid choice for any company that wants to up its social media game. While it is not as flexible as Salesforce or other tools are, it can help you keep track of your team's interactions with customers and prospects, and has more social integrations than most other CRMs.

Pros

Lots of Social Media Integrations - Import contacts from various Social Channels
Good for Social Media Customer Profiling
Good pricing

Cons

Issue with Record Merging and De-duping
Can't export the date a record was created

Source: Capterra
 

Doron from Jetview SE Asia
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Jetview SE Asia Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In general, it is a good application and good dashboard. We moved to other software due to our need for more tasks oriented features.

Pros

Easy to use good dashboard clear access

Cons

I don't like to connect my emails

Advice to Others

You doing a good job.

Source: Capterra
 

Rene from Danish Fuel
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Best follow up tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We´d been looking for a tool to hold all contacts. Especially customers and resellers.
And one of our requirements was a tool that could integrate with google so we did not have to work in several systems.

Nimble just gave us what we needed. Thanks. We take another year.

Pros

Google integrated + calender

Cons

Better design. More graphics. To many fields that we dont need.

Source: Capterra
 

Barry from Edutours Africa
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Nimble use by pan African business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Generally been good, we use it across 4 regional offices for our sales teams and to track deals. It has been very useful in giving a good group picture. Weak points have been some of the functionality around emails as well as some of the general flexibility but I think its pretty much as good as it gets for a low cost over the counter system - highly recommended.

Pros

commended elsewhere.

Source: Capterra
 

Alexis from New Millennium Writings

January 2017

January 2017

Best CRM There Is!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have 10,000 customers in our database and this is by far the best solution to staying connected with them. Fantastic integration with GMail.

Pros

We love the custom data fields and having all communication (Twitter/email) in one place.

Cons

Customer imports create a lot of duplicate customer profiles if an email is different. Also, there is no field for customers who use middle names or middle initials. If this product could segment those we follow on Twitter, to see current status updates, it would be phenomenal!

Advice to Others

Clearer descriptions/guides for importing strategies. Like, how the different import options interact with the many different field types.

Source: Capterra
 

Andrea from Andrea Hadhazy LTD

January 2017

January 2017

Great CRM to get started with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nimble is just that "Nimble" - easy integration with social media, excel spreadsheets, and other "offline" databases to create one central hub - set automated reminders & keep track of new contacts. It's a great little CRM with add ons and fuctionality but luckily not too overwhelming or confusing!

Pros

I like the ability for it to be a "central hub" for all my in coming and out going communication & "to do"s regarding clients and leads

Cons

Like all CRMs - it can take a bit to get used to it & figure out all the tools, tips and tricks.

Advice to Others

Be patient and you will get what you need out of the software & then you can move on to learning more advanced functionality.

Source: Capterra
 

Celina from camixa.com
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

It makes some tasks easy and quick

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We used nimble to contact and keep track social media influencers we sponsored with products. Easy to use, great to see the status of their work and take actions where needed.
We had to be "creative" with some fields that were designed for other purposes and adjusted them for our needs... I personally loved the function that permits to send bulk personalized emails.
A bit pricey for our "not intense" use.

Pros

That I can find all my prospects and contacted influencers methodically without going through my emails: If I need to find

Cons

As we do not use it as a main work marketing tool, but just a few days a month, we find it too expensive for the use we do.

Source: Capterra
 

Mike from Integrated Alliances
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Saves me lots of time, gets me an "in"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Nimble on and off for 4 years and we are ON in a big way in 2016-2017. It lets me see all of the social info for a prospect and see what they are doing. It's really helpful when I'm reaching out.

The Nimble look/feel is really slick and the cross-referencing is super. I had pulled in my 30,000 LinkedIn connections, but blew that up and now I only bring in people I am really interested in. It's great that you can bring them in from LInkedIn, Facebook, etc., and that will be great for many people, but the 1 at a time or small lists (in CSV) is much better for me.

Pros

The social media lookups.

Cons

Needs a better HOME page.

Source: Capterra
 

sandra from Kehoe Productions
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Nimble hosts a world of potential.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nimble has been our CRM for years now.
The capabilities for managing contacts' details, then translating that into activity and tasks within the software are exactly what we need. From messaging, to tracking client interaction / history, to retaining vendors, even client birthdays. These items have been key for our business practices. The only obstacles we face come from keeping the information current and having enough staff know how to fully tap into the capabilities. We are protective of the site, and find we want one or two in-house experts only, that are allowed to manage the informational details.
Overall, highly recommended for a team willing to learn and use it.

Pros

Functionality - information, turned into action.

Cons

Sometimes confusing within the searching, tags vs saved searches, and filters can be a little much.

Advice to Others

no - mostly what's in my review...

Source: Capterra
 

john from mathsticks.com
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great product and service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really enjoyed using Nimble, it worked well and was a pleasure to use. The Chrome App was especially useful. I would have continued to use Nimble but could not justify the cost.

Pros

It works without fuss.
Helped me to maintain interaction with my subscribers.
The Chrome App is very useful.

Cons

Expensive. I would prefer a 'beginner' pricing level for those of us who only make minimal use of the product

Source: Capterra