Oracle E-Business Suite CRM Software


 

Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments make information-driven decisions, reduce costs and increase performance.

Built on an open, standards-based architecture, E-Business Suite CRM helps streamline business processes and improve data quality, and allows all key divisions to draw from the same source of data.

E-Business Suite offers over 50 CRM applications. Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self service.

As one of the leading CRM providers by global market share, Oracle’s current and previous E-Business Suite CRM customers include many notable B2B and B2C enterprise companies, such as Sony, Qualcomm and General Electric.

 

Oracle E-Business Suite CRM - Welcome
 
  • Oracle E-Business Suite CRM - Welcome
    Welcome
  • Oracle E-Business Suite CRM - Orders
    Orders
  • Oracle E-Business Suite CRM - Customer profile
    Customer profile
  • Oracle E-Business Suite CRM - Configuration
    Configuration
  • Oracle E-Business Suite CRM - Home
    Home
  • Oracle E-Business Suite CRM - Worklist
    Worklist
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

3 Reviews of Oracle E-Business Suite CRM

Showing 1-3 of 3

 

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Ashis from BMC
Specialty: Software / IT
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Oracle E-biz Feedback

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I have been using Oracle Ebiz suite from last 6 + years. I feel it is designed very smartly. Though I feel if Oracle can produce an ERP which does End to End HR process that would be more benificial something like SAP

Pros

User friendly

Cons

Need to have End to End HR ERP

 
 

Inge from Nutrifood Indonesia
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Good application but need faster development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The extra field very useful to get extended information. But some bugs haven't been fixed completely, so we have to use bugfix everytime the problem happen again.

Pros

Easy to create SR. Extra field to be used.

Cons

Bug still exist even though we already do the patch.
Development takes a lot of time (more than 5 years)

 
 

Lakshminarayana from Cannot disclose
Specialty: Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Oracle ebs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Easy manageability . Customize use only the required modules scalability

Pros

Customizable

Cons

Too many patches

 
 
 
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