Oracle E-Business Suite is a comprehensive system of integrated global business applications, including a suite of on-premise customer relationship management (CRM) applications designed to help sales, service and marketing departments make information-driven decisions, reduce costs and increase performance.
Built on an open, standards-based architecture, E-Business Suite CRM helps streamline business processes and improve data quality, and allows all key divisions to draw from the same source of data.
E-Business Suite offers over 50 CRM applications. Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self service.
As one of the leading CRM providers by global market share, Oracle’s current and previous E-Business Suite CRM customers include many notable B2B and B2C enterprise companies, such as Sony, Qualcomm and General Electric.
Ashis from BMC
Specialty: Software / IT
Employees number: 5,001-10,000 employees
I have been using Oracle Ebiz suite from last 6 + years. I feel it is designed very smartly. Though I feel if Oracle can produce an ERP which does End to End HR process that would be more benificial something like SAP
Need to have End to End HR ERP
Inge from Nutrifood Indonesia
Employees number: 1,001-5,000 employees
The extra field very useful to get extended information. But some bugs haven't been fixed completely, so we have to use bugfix everytime the problem happen again.
Easy to create SR. Extra field to be used.
Bug still exist even though we already do the patch.
Development takes a lot of time (more than 5 years)
Lakshminarayana from Cannot disclose
Employees number: 10,000+ employees
Easy manageability . Customize use only the required modules scalability
Too many patches