Oracle Siebel CRM Software


 

An early pioneer in the sales force automation (SFA) space, Oracle Siebel CRM has adapted to technology shifts over the years to remain one of the top customer relationship management (CRM) products on the market.

Siebel CRM is a complete system that includes a range of sales, marketing and customer service applications tailored to more than 20 industries—making it ideal for enterprises requiring a sophisticated, highly customizable system.

In addition to backbone applications such as SFA, marketing campaign management and ticket management, Siebel CRM offers sales collaboration, quote and order capture, help desk, self-service, loyalty and events management and more. It also integrates with a range of other Oracle solutions, such as Oracle Social Cloud.

With options for both on-premise and Web-based deployment, Siebel CRM regularly receives industry recognition from top analyst groups, having been named a “leader” in Gartner’s Magic Quadrant.

 

Oracle Siebel CRM - Contacts
 
  • Oracle Siebel CRM - Contacts
    Contacts
  • Oracle Siebel CRM - Accounts
    Accounts
  • Oracle Siebel CRM - Reporting and analytics
    Reporting and analytics
  • Oracle Siebel CRM - Maps integration
    Maps integration
  • Oracle Siebel CRM - Mobile CRM
    Mobile CRM
  • Oracle Siebel CRM - Opportunities
    Opportunities
Supported Operating System(s):
Web browser (OS agnostic)

2 Reviews of Oracle Siebel CRM

 

Start your review of Oracle Siebel CRM

Click to start
http://www.softwareadvice.com/crm/oracle-siebel-crm-review/
Software Advice Reviews (1)
More Reviews (1)

Showing 1-1 of 1

Paul from Education Management Corporation
Specialty: Education

December 2014

December 2014

Takes time to learn, but has great tools

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It offers great integration to multiple software platforms, which is critical for any enterprise level company that is most likely going to have that issue to deal with.

Likes Least

You will have to make the commitment of resources to make sure it stays current with any bugs, patches, etc.

Recommendations

Make sure that you talk to your IT department about all known databases and technologies that will interface with the CRM. Some will play nice while others will give you a headache. Knowing ahead of time will allow you to plan properly to deal with those problematic technologies.

 
 
 
Write a Review