Pipedrive Software


 

Pipedrive is a standalone sales CRM with an emphasis on simplicity, visual design and ease-of-use. Its user interface that visually reflects the natural flow of the sales pipeline. Pipedrive aims to simplicy the process for salespeople to focus on the right deals at the right times, and give managers a clear overview of the company’s performance.

Pipedrive’s mobile app makes it accessible anywhere, and a good fit for small and mid-sized businesses in nearly any industry. In addition to extensive customization options, goal setting and reporting, Pipedrive supports integration with Google Apps, as well as a range of marketing, customer service and other software solutions.

Built for salespeople by salespeople, Pipedrive also features simple data migration to and from many other common CRM systems—making it easy to get started, or to switch to a different system in the future.

 

Pipedrive - Pipeline view
 
  • Pipedrive - Pipeline view
    Pipeline view
  • Pipedrive - List view
    List view
  • Pipedrive - Deal detail view
    Deal detail view
  • Pipedrive - Personal statistics
    Personal statistics
  • Pipedrive - Company statistics
    Company statistics
  • Pipedrive - Live dashboard
    Live dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

834 Reviews of Pipedrive

 

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Software Advice Reviews (333)
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Showing 1-20 of 333

andres olaya from Miami New Realty
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

PipeDrive Review

Ease-of-use

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Great tool, for keeping track of all contacts!
Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use".
Love it, keeps me pipeline nice and organized.

Pros

Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use".
Love it, keeps me pipeline nice and organized.

Cons

None really!

 
 

GARY from KORE EXHIBITS
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Pipedrive

Ease-of-use

Functionality

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better than most bc it is easy to enter prospects and clients, Its fairly user friendly but the video personality needs to slow way down and make his cursor more visible.

Pros

see above

Cons

customer service being available instead of videos for set up

Advice to Others

its good

 
 

Steve from IT Hands Inc.
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

New Statistics helps a lot

Ease-of-use

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N/A

Pipedrive recently launched new statistics which includes the charts as well. It helps us a lot with the reporting. We can generate custom reports based upon a number of filters available in the new statistics area.

Advice to Others

Good sales tool and helps with actual reporting data. Great for the management team to review and define new strategies for sales.

 
 

Alan from Ftech int.
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Activity Management using pipedrive

Ease-of-use

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Peipedrive helps managing activities assigned to our team easily. We get daily activity notification to our email and we can review our activities from our dashboard area also. It helps us being accountable for tasks to be completed. We can mark activities as DONE once these are finished. Pipedrive helps with a number of other features as well.

Advice to Others

Great tool for managing your activities. it keeps you accountable to manage your daily tasks and you do not miss them anymore.

 
 

Travis from Simplx Security
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great product, some refining needed

Ease-of-use

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Been using Pipedrive for over 6 months, great product for organization purposes. Could use some refining as far as creating separate pipelines for individual employees. It does have quite a lot of features that make moving things along very easy (i.e. quotes, jobs that need scheduled, completed jobs, paperwork follow-ups etc.). Overall a great tool to maintain organization and follow up.

 
 

Romuald from Vroomvroom.fr
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very good product

Ease-of-use

Functionality

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Value for Money

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N/A

Very nice product and correct price, but the mobile app must do better with offline capacity

Advice to Others

Take it

 
 

James from 1 on 1 Lessons
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Best CRM in my experience with a few

Ease-of-use

Functionality

Product Quality

Value for Money

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N/A

At a previous job, we had to train a sales staff on a new CRM so we demo'd and trialed a few and settled on PipeDrive. We had two sales reps go through some online demo's before showing them the software and they thought it seemed easy enough to learn. It was proven a success and the sales team was able to manage opportunities and customer flows with ease.

Pros

Easy to learn and fairly intuitive.

Cons

No cons at least during the time myself and my team had used it.

Advice to Others

Take the time to watch some online videos before even starting a trial of the app. Just familiarizing yourself with the layout and location of everything can be really helpful.

 
 

Luciano from Clarity Solutions
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Simple and Effective

Ease-of-use

Functionality

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N/A

I have been using Pipedrive for the last 6 months to manage the work of a few partners responsible for prospecting new opportunities. The system is very friendly and easy-to-use since it is based and exhibited on the sales steps. The platform works well but I think that pricing is a bit expensive (mainly in Brazil - based in USD).

Pros

There are good options to import previous data (from Excel files), features to add % of probability for each opportunity, a nice stats dashboard to control/manage the activity inside the system, it is visual and is available in dozens of languages/currencies. The notification system to send automated reminders is very flexible and useful too.

Cons

Pricing (a bit expensive when compared to other cloud systems that are even more complete). It would be nice to have better features to integrate Pipedrive with other social media (to make communication easier).

Advice to Others

It is nice to use it for real during the trial period (30 days) and evaluate how the product is capable of being set/adjusted to support your current sales process. There´s also a great chance to enhance your process (mostly if it is based on Excel) using features of the product. It will also give you a good idea how complicated or simple is your current process and bring new insights to improve it.

 
 

Sheri from Allied Staffing, LLC
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Can't beat the price!

Ease-of-use

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Pipedrive is simple to use, has great functionality, and the price is so reasonable. If simplifying the process is your goal, this is the software to go with. You can see where each lead is in the pipeline and everyone is always in the loop. This helps ensure we aren't neglecting any leads/customers, nor are we hitting them up too often.

 
 

Igor from Modern Solution Realty Inc.
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for Real Estate Brokers & Their Teams

Ease-of-use

Functionality

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Value for Money

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I have used many CRM's in the past, but Pipedrive is the one that has been the easiest to setup, configure, and to teach others to use. Absolutely fantastic platform for people in Real Estate, and can be used by teams.

Advice to Others

Take the time needed to setup the sales pipeline, and make sure to teach others what you want out of the CRM.

 
 

Vanessa from The Kimball Group
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Pipedrive is a great tool for us. We use an agency management system for our clients but we like it for our sales team. We can set up as many piledrive as we want to track different things. My husband works a full-time job with another company and he loves that he can pull up data remotely.

Pros

Online access

Cons

It is growing rapidly so a system is starting to get slow.

Advice to Others

Great tool for insurance agents

 
 

Andy from Powerlinx
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Our sales guy liked it

Ease-of-use

Functionality

Product Quality

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Value for Money

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Ease-of-use
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Pipedrive worked well for our organization while we used it. We eventually went away from it for reasons unrelated to the quality of the product. Good for organizing leads.

Pros

Plays well with Salesforce
Our sales guy liked it and highly recommended it

Cons

none i can think of

 
 

Josh from SBC
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

All Hail the Pipe

Ease-of-use

Functionality

Product Quality

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Value for Money

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I've used a lot of CRMs in my day, and PD takes the care 100%
as far as sales boys and girls are concerned, the day to day ops of being a running and gunning sales person no one makes it easier than the almighty PD

Pros

Super smooth, you can do a lot on one screen whereas other CRMs you need to do a lot of clicking and move through a lot of screens to do stuff, PD is simple and to the point

Cons

Not much left to be desired they pretty much do it all BUT exporting data is not always so friendly and when you have a significant need and ask them for it a lot of the times they hit you with "we will let the developers know" which is kinda their way of telling you to piss off which is excellent cause, for the most part, I love love love everything about them

Advice to Others

If you can use this, its hands down the best CRM, they offer a free 30-day trial if you don't and you should not believe me, at the end of the day a CRM is only as good as it is for you and your purposes, for me this thing is the cats pajamas but maybe for you not so much, give it a shot

 
 

Todd from Neu Insurance Services
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Pipe Drive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Pipe Drive was a great choice. It's online and can be accessed from any computer or smartphone. It helps keep you moving in the right direction with new transactions. It keeps track of data that you can use to improve your sales or operations process. It's very user-friendly and their staff is always there to help you.

Pros

Ease of use, customize to fit your sales process and industry. Easy to view and understand the moment you sign up. I can look at other sales people in my organization and that beats looking at an excel spreadsheet. It allows you to see where your people or organization needs improvement at any given time.

Cons

I'm still working with all the features and really do not have any complaints.

Advice to Others

You can't beat the cost to features and benefits ratio. I'm happy with the service. I'm a commercial insurance broker and it's working great for us.

 
 

Dave from Beacon Biomedical
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Pipeline is a great solution for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
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Easy to set up. Very little training needed. Great videos available for extra learning. Very interactive and very tailorable for such an inexpensive CRM.

Pros

Price! is very less per person gets you going!

Cons

It is not Salesforce. Don't expect integrations with Pardot or other marketing lead generation packages, but for the price and what it is designed to do, it does it very well!

Advice to Others

If you are a small business that is trying to get your arms around your sales activity and to be to provide a pipeline and forecast to others in your company, this is a great product!

 
 

Dani from RSA
Specialty: Insurance
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Pipedrive ideal Sales Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
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Recently my company decided to look for a tool to manage our sales pipeline. I started with a trial of a few different systems but immediately was drawn to the ease of use of Pipedrive. One of the biggest hurdles with a sales teams is getting them to actually use a CRM, especially effectively. Pipedrive captures all the information we are looking for as well as report on from a management perspective, it also helps manage opportunities at an individual level, keep organized and (hopefully) drive revenue.

Pros

The surprising amount of functionality and customizable fields. Easy to use and admin. Simple, not over complicated which aids in user adoption and therefore accurate reporting. The mobile app is a huge pulse.

Cons

Would like to be able to customize a few of the default fields. Its small, but I would like to change the name of "Deals" to opportunities or other. Also, would like to make some fields required. This could be a function that I just haven't figured out yet!

Advice to Others

Sign up for the free trial. You have nothing to lose!

 
 

John from CLR Choice, Inc.
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
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Quality
Support

Easy to use CRM, extremely intuitive, good value, native integrations, tons of add-ons and integrations into popular applications.

 
 

Brian from Egen
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

PipeDrive Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

My experience with Pipedrive CRM has been good so far.

Pros

The ease of use

Cons

Lack of features that most other CRM's contain

Advice to Others

I'd demo a few other CRM's before making a decision on PipeDrive - it has been great for what we are looking to do but could definitely be improved

 
 

Marcelo from COSTA FINAL CLEANING LLC
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Pipedrive is easy to use and is an ideal fit to our needs and budget

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
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N/A

We were looking for a software that could be used in the construction industry, could be fully accessed on our sales team cell phones, had a low cost, since our company is small and yet would not need efforts in getting customized.
Pipedrive was the one we chose after analyzing over a dozen options.

Pros

Has a lot of integration with other apps
Very cost competitive when compared to others with same features
Very easy to use and implement.
Plenty of detailed tutorials and videos for you to learn it fast

Cons

We have not used it much to know when we will be needing the platinum version, which we believe is the only version that is a bit expensive too compared to others.

 
 

jed from lennard commercial realty
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Pipedrive CRM for Real Estate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Started using pipedrive three weeks ago so my partner and I could share real-time info on shared deals. intuitive interface and perfect software for tracking small business tasks and deal progress. Ease and peace of mind with real-time updates, excellent mobile app, integration with third party apps and syncs with existing contacts and calendars

Pros

Price, functionality, sync capabilities

Cons

technical support is slow and unfriendly thus far

Advice to Others

use the free trial. it takes some effort to change old habits and get used to inputting everything on the software but is worth it. Removes the need for papering everything. everything available neatly organized and at your fingertips