Pipedrive Software


 

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps.

Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual and team level targets, analyze sales data and generate visual reports.

Pipedrive's mailing system seamlessly integrates with multiple email service providers including Outlook, Gmail and Yahoo. Users can send and receive emails from multiple accounts using their Pipedrive account. The solution also integrates with various leading CRM tools to transfer contact details, communication history and other information across applications. Apart from these, the solution also integrates with Google Maps, MailChimp, Trello and Zapier.

 

Pipedrive - Mobile apps
 
  • Pipedrive - Mobile apps
    Mobile apps
  • Pipedrive - Manage sales pipeline
    Manage sales pipeline
  • Pipedrive - Add activities
    Add activities
  • Pipedrive - Monitor sales performance
    Monitor sales performance
  • Pipedrive - Generate sales insights
    Generate sales insights
  • Pipedrive - Manage email communications
    Manage email communications
  • Pipedrive - Track individual deals
    Track individual deals
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

923 Reviews of Pipedrive

 

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Software Advice Reviews (343)
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Showing 1-20 of 343

Neha from Sun softwares
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Base CRM is the web and mobile-based customer relationship management (CRM) application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. Base CRM features a standalone sales automation module with options for integrated channel management and web self-service capabilities.

Cons

Pricing seems a little steep for my company, could do with a little more friendly GUI apart from these works fine

 
 

Kristin from Hero Medical Solutions
Specialty: Healthcare / Medicine
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Easy to use and great for a small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- easy to use
- great support center
- I enjoyed attending a webinar, very helpful
- customized features are neat
- layout design is organized

Cons

- there are still a lot of features that a user must take the time to learn in order to get the most of out of it

 
 

Darcy from NCS Multistage
Specialty: Energy
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Pipedrive CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, easy to implement. Pipedrive comes with a plethora of information in the form of help videos and online searchable help docs to assist even the most terrible computer user.

Cons

Email connection and implementation are a bit difficult if not using the gold service. It would be nice if a hierarchy of interested parties could be privy to certain information based on what the sales person was entering. Connecting a data visualization tool directly to the dataset would be a worthwhile addition.

 
 

Sequoia from KLM Marketing
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Pipedrive is Super Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, and easy CRM cloud based system that works for less encompassing business needs.

Pros

Pipedrive has a very easy to you platform for small to medium businesses. Has a customization platform for your use. Their customer service and on-boarding team are very helpful. Also relatively great price and includes discounts if purchased yearly.

Cons

Pipedrive has a select integration with third-party quoting system. If you integration cannot work with Zapier you may have to get a developer to create one with their open API format.

 
 

Chaya from TeleGo Inc.
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great GUI not enough customization options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We're testing the solution our but it seems like we'll need to explore other options as for our sales people we must force them to complete all details of deals which isn't an option with the current version.

Pros

-GUI
-Ease of Use
-Integrations
-Affordable
-Great Dashboard to move around from stage to stage


Cons

-Not much of customization options (such as required fields, customized view for dashboard, etc.)
-Integrations with Pandadoc are limited

 
 

Maxwell from University of Victoria Student Society
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Pipedrive is a flexible software that can be used for multiple purposes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used Pipedrive as a software to keep track of lobby meetings, as a more advanced rolodex. I didn't use many of the deals or sales features so I can't speak much to those. I was able to use it for my purposes, and would love to see a lite version for a lower price with these filters. Being able to keep a tab on contacts is super important!

Cons

Since I customized it quite a bit, it was a little hard to teach my incoming director how to use it. Some features are a little unintuitive. Altogether, Pipedrive is a pretty solid software.

 
 

Fonnique from Frame Of Reference Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Pipedrive is pretty useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

i like that the software allows my business to monitor and to pay close attention to the process of winning deals. it helps my company to make necessary changes in my conversion system which ultimately aids my company to increase our revenue

Cons

it would be nice if the software was a little bit more user friendly. it took awhile to my way around the software. but other than that it does the job for me.

 
 

Andreina from Condor Agency
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Super Easy to use and great features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that I find it very easy to use, the software look & feel is very friendly, is simple and has a great variety of features, such as reports, the pipeline, the reminders, among others. I am using it to take control of a real estate list of prospects and clients, and Pipedrive has an option to customize the pipeline for real estate companies.

Cons

Until now, I've only seen two cons:
- The web form generated by Pipedrive can't be customized or edited with CSS
- It doesn't has an integration with MailChimp to migrate the contacts from one platform to the other automatically (the only CRM software that I've seen that has this feature is Salesforce Lightning Professional

 
 

Diana from The Back Office LLC
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

It is just a basic system that keeps track of clients it is great for client retention

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think this is more for client retention than prospecting

Pros

The reminders are good. I like that you can change the way you see things. I like the way I am able to track existing clients for retention calls

Cons

There is not a way to connect with my lead generation. Data entry is slow and it I spend a lot of time updating

 
 

Agatha from Stockholm Design
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy and straightforward CRM. I am a single user in our company and wanted a CRM to get started and this was the perfect cost efficient one for basic needs. Haven't explored all the functionalities yet though.

Cons

We don't use Gmail or other support emails for email integration is not easy to use the BCC address given per deal all the time. I wish there was a trick to do so.

 
 

David from Life Advisors
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Vesatile and adaptable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pipedrive is fairly easy to use, is excellent visually, is on website & app and, lastly, is adaptable so you can manage multiple types of pipes at the same time. It also drives you to put in activity once you complete something so your sales projects are always moving forward. Started using it to manage all my leads (inbound and outbound), and as my sales team grows, I realized is really easy to setup everything. You can customize your pipeline, create filters, manage leads, record e-mails, schedule activities... Is really easy to use. I recommend. The support is amazing, also.

Pros

It is very customizable. Once you find your way around it, which is fairly easy , you can really shape it they way you want it. I also really enjoy the workflow. Their activity page make it easy to go around your task, complete and add the next action.

Cons

Is really hard to find out something I dislike at pipedrive. The filters are not so easy to create, sometimes I felt lost integrating the API with some other services (but it wasn`t Pipedrive fault), and if you have a lot of leads, you'l eventually be lost.

 
 

Bruce from Monument Engineering
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Easy and simple to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Easy to use, still trying to figure out some features

 
 

Anne from Jiminy's
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Pipedrive good functionality for the price

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

As a start up, we were looking for a product to track our potential customers through the sales cycle. Pipedrive definitely fulfilled our needs. Relatively flexible and good functionality for the price. The interface took a little getting used to (slightly clunky) but definitely workable.

Pros

Ability to track opportunities through stages that my team identified. Ability to share information and status across the team.

Cons

Slightly clunky interface.

 
 

andres olaya from Miami New Realty
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

PipeDrive Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool, for keeping track of all contacts!
Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use".
Love it, keeps me pipeline nice and organized.

Pros

Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use".
Love it, keeps me pipeline nice and organized.

Cons

None really!

 
 

GARY from KORE EXHIBITS
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

better than most bc it is easy to enter prospects and clients, Its fairly user friendly but the video personality needs to slow way down and make his cursor more visible.

Pros

see above

Cons

customer service being available instead of videos for set up

Advice to Others

its good

 
 

Alan from Ftech int.
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Activity Management using pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Peipedrive helps managing activities assigned to our team easily. We get daily activity notification to our email and we can review our activities from our dashboard area also. It helps us being accountable for tasks to be completed. We can mark activities as DONE once these are finished. Pipedrive helps with a number of other features as well.

Pros

I want to export my activities to google spreadsheet directly. it will be best if I can directly export to google drive.

Advice to Others

Great tool for managing your activities. it keeps you accountable to manage your daily tasks and you do not miss them anymore.

 
 

Travis from Simplx Security
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great product, some refining needed

Ease-of-use

Functionality

Product Quality

Customer Support

Been using Pipedrive for over 6 months, great product for organization purposes. Could use some refining as far as creating separate pipelines for individual employees. It does have quite a lot of features that make moving things along very easy (i.e. quotes, jobs that need scheduled, completed jobs, paperwork follow-ups etc.). Overall a great tool to maintain organization and follow up.

 
 

Romuald from Vroomvroom.fr
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very good product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Very nice product and correct price, but the mobile app must do better with offline capacity

Pros

Very easy to use and you can get a good view on all the deals

Advice to Others

Take it

 
 

James from 1 on 1 Lessons
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Best CRM in my experience with a few

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

At a previous job, we had to train a sales staff on a new CRM so we demo'd and trialed a few and settled on PipeDrive. We had two sales reps go through some online demo's before showing them the software and they thought it seemed easy enough to learn. It was proven a success and the sales team was able to manage opportunities and customer flows with ease.

Pros

Easy to learn and fairly intuitive.

Cons

No cons at least during the time myself and my team had used it.

Advice to Others

Take the time to watch some online videos before even starting a trial of the app. Just familiarizing yourself with the layout and location of everything can be really helpful.

 
 

Luciano from Clarity Solutions
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Simple and Effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been using Pipedrive for the last 6 months to manage the work of a few partners responsible for prospecting new opportunities. The system is very friendly and easy-to-use since it is based and exhibited on the sales steps. The platform works well but I think that pricing is a bit expensive (mainly in Brazil - based in USD).

Pros

There are good options to import previous data (from Excel files), features to add % of probability for each opportunity, a nice stats dashboard to control/manage the activity inside the system, it is visual and is available in dozens of languages/currencies. The notification system to send automated reminders is very flexible and useful too.

Cons

Pricing (a bit expensive when compared to other cloud systems that are even more complete). It would be nice to have better features to integrate Pipedrive with other social media (to make communication easier).

Advice to Others

It is nice to use it for real during the trial period (30 days) and evaluate how the product is capable of being set/adjusted to support your current sales process. There´s also a great chance to enhance your process (mostly if it is based on Excel) using features of the product. It will also give you a good idea how complicated or simple is your current process and bring new insights to improve it.

 
 
 
Showing 1-20 of 580

Ricardo from LunaCap Ventures
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Simple, straightforward CRM tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Process organization and organizational transparency.

Pros

It's best feature is the straightforward user interface. Someone can use this tool effectively with minimal training, allowing quick implementation and immediate efficacy.

Cons

Feature limitations. Users have limited ability to automate functions, making high volume sales campaigns cumbersome.

Source: Capterra
 

Eckart from Uberchord

June 2017

June 2017

Awesome lead management tool which becomes pretty indispensable after a few days.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Straight forward, nice to look at, easy to use, it's one of those tools that you don't think about, you just use it because you cannot think of doing it differently. This is some of the highest compliments I can give to a tool.

Cons

There are a couple of email sync and attribution issues that I have to work out with Support. It's complex to figure out, but I'm working on it. It might be a bug, it might be my mistake. I'd wish for an email opening tracking feature like cloze.io offers.

Source: Capterra
 

Gregory from Advantage Caribbean Institute Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Since we have implemented Pipedrive tracking our leads and opportunities has become a lot easier

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Easy maintenance of customer interactions

Pros

The automatic prompts to schedule follow up activities is a useful feature. This allows us to maintain good records of interactions with customers

Cons

The auto complete feature in addressing doesn't cover our key areas of Barbados and the Caribbean very well.

Source: Capterra
 

Andrew from PDTL
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Simple, Effective, Easy to use, basically describes Pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy sales tracking, great integration with Mailchimp and Zapier

Pros

We are medium sized business that are expanding, and needed an easy to use sales tracking tool, what we liked about this software was its ease of use, drag and drop style interface and how customisable it is!

Cons

We do not come across any cons, as in the pros, this software is fit for purpose, and easy to use...

Source: Capterra
 

Patrick from testXChange
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great, Intuitive Software that has to be, but can easily be enhanced with additional services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Many functionalities and ease of use for administrators (team and system), set up (both quick and intuitive) and team.
Most functions that are missing can easily be replaced with easy to use Zapier integrated tools.

Cons

It definitely requires additional software like Zapier. (Zapier being the only costly one that's definitely required though)
Especially the missing email template feature is annoying because workarounds are never ideal in this case.
Some kind of button that instantly triggers integrations would be extreely helpful.

Source: Capterra
 


June 2017

June 2017

Lightweight CRM app for small team

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Pipedrive is very intuitive and easy to use. This app has been used by our customer success specialists and they love it. I especially like the graphic visualization of the particular phases of the sales process.

Cons

We've been trying to set ups several separate instances and switching between them was a pain. I am not sure how this app will scale and work out for the larger teams.

Source: GetApp
 

Ryan Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Cracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great, cost effective and efficient system. Love it as do my staff.
SImple to use, logical all in one. DIrect email and drip feed campaigns would make it better but I understand thats not what they are trying to be.

Pros

Value, intuitive, easy to use

Cons

doesn't offer direct email and Ai

Advice to Others

Check it out

Source: GetApp
 

Mark from Selvera
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Having never used a CRM system before, I was dreading it, but Pipedrive is great. Easy, logical.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Notes, planned activities are easy and logical, helps with account planning and sales rep evaluations. Customer Service is outstanding!

Cons

No place to put our prospects website address and I'd like the ability to have reps see all other rep's deals but not have the ability to edit other rep's deals

Source: Capterra
 

Craig from VCS
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Not bad. You have to jump back and forth between different functions many times.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good depository for contacts and lead information.

Pros

Easy entry of information and attaching to deals. The ability to customize the headers is a plus, especially for companies that like to be a little creative. Mobile access is a plus.

Cons

1. When you pull up a scheduled call, the phone number you are to call does not appear. This is annoying.
2. Items on the calendar do not tell you who or what deal is scheduled.
3. I would like to have a complete month view of the calendar
4. All data items for people and companies should be available in either for entry. In other words, I should be able to put in my contact information AND the company information without having to jump back in forth between "people" and "companies".

Source: Capterra
 

Chris Schack from Adapto Technologies ApS
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Pipedrive is the most intuitive CRM system out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More sales and more effective sales processes

Pros

It's very easy to use and everything is intuitive. It's very action oriented and drives action in the pipeline. The integrations with Google Suite is great, and other integrations are easy as well. We use Pipedrive for managing our Sales pipeline, Funding pipeline and recruitment.

Cons

Booking meetings with more than you contact person are tricky. Then you need to go to your calendar program to invite. Furthermore, I would like email templates and better lead scoring processes.

Source: Capterra
 

Alexandre from Abreu Carga
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Excellent for my requirements (small to medium-size entreprise)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Speed; updating on several platforms is almost immediate. Easy to understand how to operate. Activity options very well thought and pratical.

Cons

Not beeing able to send mail without incurring in extra costs (beyond what I am already paying!). Importing a database will create immediatly several deals (I just wanted to import prospects)

Source: Capterra
 

Steve from Ultra Electronics

June 2017

June 2017

Overall positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple to use. Gamifies the sales process. No real training required. My team got used to it very quickly.

Cons

One simple but very important feature. I need to be able to export the 'Product' families and amounts into excel, which I was told by support I cannot at present (it's not an exportable field apparently. ) If I can enter the data I should be able to export the same data.

Source: Capterra
 

Matt from Tracts
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Simple enough to actually get sales employees to use it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A useable CRM that doesn't take more effort than it's worth.

Pros

Simple, not cluttered. The pipeline to is an effective way to quickly track progress of deals. I recommend highly over cluttered systems like Salesforce.

Cons

Takes awhile to figure out setup. The setup is easy once you understand the flow of the system. Reports could be formatted better and the email link tool doesn't seem to add to activity stats. Would love more integrations.

Source: Capterra
 

Pia from Advantage Caribbean Institute Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A very simple tool to keep track of our sales activity. The deal pipeline is especially fun to use with a drag and drop functionaility to change deal movement through the sales process.

Cons

The dozen or so available Reports are very basic and it is not possible to export data from the statistics page.

Source: Capterra
 

Ramin

June 2017

June 2017

Review for Pipedrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pipedrive is well suited for organizations that want to keep track of their business proposals and agreed upon budgets.

Source: GetApp
 

Andrew from Websauce Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great Sales Oriented CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and the visual sales pipeline. Pipedrive is incredibly easy to use. It's great for seeing exactly where each prospect is in our sales process and helps us stay accountable to properly following up with leads. As a small Digital Marketing Agency, we don't need anything too robust. We just want something that's quick and easy to use. Pipedrive is perfect for that.

Cons

Nothing I can think of for our needs. Pipedrive has all the features we need for a high quality CRM.

Source: Capterra
 

Andres from estacionLAPAZ
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

It was a complete visual Sales Funnel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helped me structure our sales funnel

Pros

I really liked how visual the entire interface was, you could really see most of what was happening at any given time.

Cons

There was a little of a learning curve that was hard to overcome by some of the team members, and some of the functionalities overlapped in terms of the wording used so it made it a little confusing some times

Source: Capterra
 

Jorge from Imaginamos

June 2017

June 2017

Nice experience cuz hoy can find easily anything by the toolbar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Search bar is the most important thing on pipedrive. The utility bar on the left block is really usefull

Source: Capterra
 

Daniel from ParqEx
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Awesome CRM tool. Keep track of all PR and sales leads using this service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes management of sales and marketing leads extremely easy. I'm able to view all of my leads on one page and move them either forward or back depending on the progress that has been made.

Pros

Very easy to track progress made on sales, marketing and PR leads. Pipedrive gives me the ability to manage hundreds of leads in one place, and I never forget about a client I've opened up conversation with.

Source: Capterra
 

Jim from Interval Data Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Really easy to set up and lots of flexibility to that we were able to configure the layout needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to organize our account activity in one place and easily share it among the team

Pros

Really like the ability to modify the information presented in a way that makes the most sense for us.

Cons

The only thing I would change is to add date stamping when notes are added rather than the date when the follow-up was scheduled to take place.

Source: Capterra