Post Planner is a Web-based application that enables users to identify and share useful content in a consistent manner. Suitable for businesses of all sizes, this system helps users get measurable and predictable results for their posts on social media websites, such as Twitter and Facebook.
Post Planner helps users attract more followers and fans on social media through increased engagement. It utilizes smart analytics, which helps users discover content and promote engagement. The system offers content suggestions that are data driven specially for the users.
Post Planner can be accessed and used on any device, such as desktop computers, laptops, tablets and smartphones. Users can keep all their content at a single place and can re-post their best content through automation. Post Planner takes care of bulk uploads and brands all user link posts through its sharebar.
Post Planner is supported in nearly all regions of the world, and also supports around 12 international languages.
I am angry and disgusted with these people they refuse to cancel my subscription until it expires they say and do not remove my credit card information even though I have asked them to in writing. Chances are they are going to charge me yet another third year. They refuse to refund as they refuse to delete my personal information until the subscription expires but before that they will charge again!!! Please please be careful.
I got ProPlanner because it was an affordable option that included a "recycle" feature. This was the only benefit to using it.
I tried to cancel 6 months ago. I agreed to stay on because they said (and I find now that they've been saying this for a year) that they are building a whole new app with new platforms, new features, etc. I just saw a renewal charge on my credit card - no notice, no invoice sent via email, just a charge - and when I tried to answer they sent back the same form letter about the new features and offering 2 free months if I stay. I said no thank you then they said they won't refund the charge for the upcoming year of service! UNBELIEVABLE! Not transparent with their refund policy, super shady. I can't believe these people partnered with Tailwind to do webinars (an actual reputable company - yes with a strict refund policy also but actually transparent about it). Terrible customer service. Not to mention the app barely worked - never worked in Chrome. I had to use it in Safari, then that stopped working and they just told me to "clear my cache". Terrible product and company. BUYER BEWAR
It is easy to use, has great tutorials and customer support. It has a wide selection of items to post.
The items for posting aren't updated as frequently as I'd like. While there is a large selection of topics, the posts suitable for my social media pages seem to be in short supply most of the time.
Love the ability to find great, funny, engaging content easily to share to my pages. I love the scheduling feature so I can set it and forget it. I have a super busy schedule and appreciate the ease of finding and sharing relevant content to my pages!
I'd love for there to be an app that looks similar to how the desktop version works. I know it is still possible to use a mobile feature but I'd prefer it to appear and function the same way as the desktop.
Jess from Stepup Profits
Employees number: 1 employee
The ability to get highly engaged posts from social media platforms and reuse them. Easy recycling and scheduling features cut down on time spent planning posts each week.
The ability to source highly engaged posts in the form of photos, articles and statuses by topic really adds to a business' overall strategy to get their audience engaged so that it helps your reach when it really matters - when you have a promotional post that you want your audience to engage with.
Set up is a little clunky and difficult - as you have to source your own material from hashtags, URLs or own content first. But once it's set it it's relatively easy to have this rated by the software
Susan from SWBmedia
YASMPT - yet another social media planning tool. On it's face and at first glance, seemingly a nice app. But pricing process caused me to walk away.
Scheduling feature is good. Interface is nice enough. And content suggestion feature is alright, a bit wonky in its presentation though.
Their pricing process/upsell is quite annoying. If you go in, go in expecting to pay for a full year at a higher than expected price point.
Scheduling and recurring post features are nice and the ability to look for trending content has definitely come in handy... but their shady business practices and lack of customer support ruin it all.
Two years ago, I was grandfathered into their 'Guru' plan with a significant discount. Since then, the company quietly changed their pricing plan and, as others have experienced, charged me double (on an annual plan, as well) what I was paying with no prior notification.
My direct messages and email to support went unanswered - from the looks of it, this is very much standard for Post Planner. What's ironic, though, is that every time you open the dashboard, you get at least 3 automated notifications from 'reps' wanting to know how they can help you or offering useful advice. Even more ironic is the fact that I received an email from Post Planner a week after I unsuccessfully tried getting my money back from them - directing me to this page to leave my review.
Here it is then: DON'T USE POST PLANNER!
The ease of using Post Planner to find up-to-date and meaningful content for my site is impressive. The results are astonishing also. Give it a try!
Recommend that you continue expanding resources to include new voices in the media. It's looking good!
It seems like most reviews are from people who had issues after cancelling their subscriptions. As a current user, I have no experience or feedback to offer regarding that. What I love about Post Planner is the ability to schedule my Facebook, Facebook Groups, and Twitter posts so that only certain types of content go out at certain times AND the posts are then added back to the end of the queue (if you set them to). The only other tool I've seen that does this comes in at a SIGNIFICANTLY higher price point (albeit with more features, but Post Planner is a great option for those of us on a budget!). I also love that I can save my favorite Facebook pages and easily share their content by adding it to my queue directly through Post Planner (doing this manually is a pain, having it within Post Planner is amazing). Maybe they suck when it comes to billing and cancellations, but as far as the actual app goes, I'm very happy with it!
There can be a bit of a learning curve when it comes to setting up your schedule and maintaining your queue. It's not HARD, per se, but little things get changed easily without realizing it, so you have to know what to be on the lookout for.
Bette from Blasting News
Employees number: 11-50 employees
Posting is always a challenge when it comes to social media. Post Planner provides a tool to help you control our posting schedule. You can actually use Post Planner as your content Management Calendar - works like a charm
Pricing for what you need can often be a challenge and although there are options, some features are not available (not really a bad thing)
Tony from Simple Media, LLC
Employees number: 11-50 employees
Easy to schedule and find content that one can use to post on Facebook and Twitter, Wish it had a way to post on LinkedIN.
Sometimes there is a lack of good content to find. So that means you have to create your own content to post.
Michelle from Trontz Inc
There are no pro's to this services. I did not find any value to the service they were providing in any way.
They have unethical business practices that lock you into a revolving annual automatic renewal charge. THE ONLY WAY OUT OF THIS IS TO CANCEL YOUR CREDIT/DEBT CARD. Per their terms and conditions, you are only allowed to cancel your account within the first 30 days or 90 days from the termination date. Yet, they will refuse to cancel your account even if you are within the 90 days. They will charge your credit card 60 days before the automatic renewal date occurs and lock you into another year where you cannot cancel the service. They will not allow you access to your credit card information in your own account so you cannot remove the payment method. Again, THE ONLY WAY OUT OF THIS IS TO CANCEL YOUR CREDIT/DEBT CARD. I highly recommend to anyone caught in this vicious cycle to cancel their credit/debt card and dispute the charges as their practices are deceptive and they are going against their own cancellation policy.
Annabelle Jorge from Jeunesse Global
Employees number: 201-500 employees
Sad that a company with a good idea can not be ethical in there practices. They have charged me 2 years in a row for services I never used and now 1 day after I realized they charged me they refuse to give me my money back for the entire year that has yet to come if services I won't be using.
absolutely horrible, I have nothing good to say about this company and going to tell it to anyone who will listen. STay far away!
If I could give them a negative star rating I WOULD. After signing up I found that their product could not even do some of the things they claimed it could. After emailing they said they were working to fix it. When they coudn't fix it they removed the feature. After months of trying to make it work I contacted them to cancel my account. 4 Months later I was charged for a renewal. I contact them again and they claimed hey didn't receive my cancellation and it was too late. They refuse to refund me. They keep referencing their terms of service saying they have the right to change my 90 days prior to renewal. They claim 100% satisfaction, this is a FLAT OUT LIE. Then they upped my plan with a "coupon" to make the next renewal double my price! They claim they made several attempts to contact me and screen shot a series of messages that say "unseen" that must be located on their system.
The company is adamant that every person reads their Terms & Services, therefore, you will be charged NINETY days prior to the end of your subscription.
They will do nothing for customer satisfaction despite that their emails read "Unfortunately, we’ve received a Cancellation Request. Do whatever it takes to address the user’s needs and ensure their 100% Satisfaction".
They will do nothing but hand you an apology because they have already stolen your money.
None whatsoever. The posts are used on a schedule which gets no traction.
Daily email spamming. No traction in the newsfeed. Not user-friendly. You're stuck with their service even when you don't want it. Customer service is the worst in the industry. I don't want a free upgrade. I want an apology.
DO NOT PAY FOR IT.
Use it for free.
The scheduler gets no preference in the news feed. You will be seen by even less people.
I signed up in March 2016 for an annual membership. Earlier this week I was charged for next year's subscription. Three months early and without warning via email, call or text. I no longer use the service and immediately requested to cancel and be given a refund. The wouldn't comply and that's a horrible business practice.
They automatically charge your renewal without any notification. I never really used the app so I was surprised to see the renewal. I notified them right away ( within 3 days) but they still refused to refund the money
Post Planner is unbelievable when it comes to getting a refund. New users be warned it's all good and rosey until you want a refund.
Post Planner will roll out their long winded process and hide behind their terms and conditions.
In a world driven by customer service and social media word of mouth I find their refund policy very strange to say the least.
This company doesn't care about you they just want your money.
Easy to use software but their customer service and refund terms are shocking.
This company provides no notification before they just recharge your credit card without consent. Try to talk to them about and request a refund and they put a spin on their T&C.
They won't listen and don't care as you see by what they probably post as a comment to this review. This is the worst SaaS company I've ever dealt with when it comes to modern day marketing tools.
A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware! This company is a great example of how unethical companies take advantage of consumers.
I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time.
During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day.
I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :(
I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled.
Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote):
I'm very sorry you are unhappy. Our policies are very clear in our terms.
Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct.
But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with all of these bad reviews if for nothing else!
This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds! This is why I am writing this. This is so obviously an attempt to rip people off.
There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business.
Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst.
Not worth it. Buyer Beware.
We used to post manually to Facebook every day. Had 1+ year of content. I paid someone to do it. Now, with Post Planner, I had my assistant add everything to the queue. When a post is posted, Post Planner ads it back to the end of the queue. No more manually posting to Facebook. Post Planner reposts older post after a year. This is saving me money. Overall, I'm a happy camper.
I read the other reviews here. Many are very negative. I must say, I don't agree with them overall. I've never tried to cancel my account though.
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I rarely had issues, but when I did, support staff wasn't terribly helpful. They could be better trained and more effective.
Try it out, it's cheap.