Post Planner Software


 

Post Planner is a Web-based application that enables users to identify and share useful content in a consistent manner. Suitable for businesses of all sizes, this system helps users get measurable and predictable results for their posts on social media websites, such as Twitter and Facebook. 

Post Planner helps users attract more followers and fans on social media through increased engagement. It utilizes smart analytics, which helps users discover content and promote engagement. The system offers content suggestions that are data driven specially for the users.

Post Planner can be accessed and used on any device, such as desktop computers, laptops, tablets and smartphones. Users can keep all their content at a single place and can re-post their best content through automation. Post Planner takes care of bulk uploads and brands all user link posts through its sharebar.

Post Planner is supported in nearly all regions of the world, and also supports around 12 international languages.

 

Post Planner - Help desk
 
  • Post Planner - Help desk
    Help desk
  • Post Planner - Scheduled posts queue
    Scheduled posts queue
  • Post Planner - Image design
    Image design
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

18 Reviews of Post Planner

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Annabelle Jorge from Jeunesse Global
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Scam, awful ethics.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Sad that a company with a good idea can not be ethical in there practices. They have charged me 2 years in a row for services I never used and now 1 day after I realized they charged me they refuse to give me my money back for the entire year that has yet to come if services I won't be using.

Source: GetApp
 

Taylor

May 2017

May 2017

WHAT A SCAM

Ease-of-use

Functionality

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Value for Money

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Pros

absolutely horrible, I have nothing good to say about this company and going to tell it to anyone who will listen. STay far away!

Cons

If I could give them a negative star rating I WOULD. After signing up I found that their product could not even do some of the things they claimed it could. After emailing they said they were working to fix it. When they coudn't fix it they removed the feature. After months of trying to make it work I contacted them to cancel my account. 4 Months later I was charged for a renewal. I contact them again and they claimed hey didn't receive my cancellation and it was too late. They refuse to refund me. They keep referencing their terms of service saying they have the right to change my 90 days prior to renewal. They claim 100% satisfaction, this is a FLAT OUT LIE. Then they upped my plan with a "coupon" to make the next renewal double my price! They claim they made several attempts to contact me and screen shot a series of messages that say "unseen" that must be located on their system.

Source: GetApp
 


February 2017

February 2017

BUYER BEWARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The company is adamant that every person reads their Terms & Services, therefore, you will be charged NINETY days prior to the end of your subscription.

They will do nothing for customer satisfaction despite that their emails read "Unfortunately, we’ve received a Cancellation Request. Do whatever it takes to address the user’s needs and ensure their 100% Satisfaction".

They will do nothing but hand you an apology because they have already stolen your money.

Pros

None whatsoever. The posts are used on a schedule which gets no traction.

Cons

Daily email spamming. No traction in the newsfeed. Not user-friendly. You're stuck with their service even when you don't want it. Customer service is the worst in the industry. I don't want a free upgrade. I want an apology.

Advice to Others

DO NOT PAY FOR IT.
Use it for free.
The scheduler gets no preference in the news feed. You will be seen by even less people.

Source: GetApp
 


December 2016

December 2016

Beware! PostPlanner will charge you 3 months before you're up for renewal & won't give a refund.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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I signed up in March 2016 for an annual membership. Earlier this week I was charged for next year's subscription. Three months early and without warning via email, call or text. I no longer use the service and immediately requested to cancel and be given a refund. The wouldn't comply and that's a horrible business practice.

Source: GetApp
 

Gwen

December 2016

December 2016

Beware the fine print

Product Quality

Customer Support

Product Quality
Quality
Support

They automatically charge your renewal without any notification. I never really used the app so I was surprised to see the renewal. I notified them right away ( within 3 days) but they still refused to refund the money

Source: GetApp
 

Scott

November 2016

November 2016

A WARNING new users - Terms & Conditions

Ease-of-use

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Post Planner is unbelievable when it comes to getting a refund. New users be warned it's all good and rosey until you want a refund.

Post Planner will roll out their long winded process and hide behind their terms and conditions.

In a world driven by customer service and social media word of mouth I find their refund policy very strange to say the least.

This company doesn't care about you they just want your money.

Pros

Easy to use software but their customer service and refund terms are shocking.

Cons

This company provides no notification before they just recharge your credit card without consent. Try to talk to them about and request a refund and they put a spin on their T&C.

They won't listen and don't care as you see by what they probably post as a comment to this review. This is the worst SaaS company I've ever dealt with when it comes to modern day marketing tools.

Advice to Others

Just don't.

Source: GetApp
 

Michelle

November 2016

November 2016

Buyer Beware. Untrustworthy. Policy of charging three months in advance with no refund is just not good business.

Ease-of-use

Functionality

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A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware! This company is a great example of how unethical companies take advantage of consumers.

I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time.

During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day.

I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :(

I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled.

Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote):

"Hi Michelle-
I'm very sorry you are unhappy. Our policies are very clear in our terms.
Regards,
Leeann"

Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct.

But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with all of these bad reviews if for nothing else!

This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds! This is why I am writing this. This is so obviously an attempt to rip people off.

Pros

There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business.

Cons

Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst.

Advice to Others

Not worth it. Buyer Beware.

Source: GetApp
 

Etienne

November 2016

November 2016

Auto-repost of content is useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used to post manually to Facebook every day. Had 1+ year of content. I paid someone to do it. Now, with Post Planner, I had my assistant add everything to the queue. When a post is posted, Post Planner ads it back to the end of the queue. No more manually posting to Facebook. Post Planner reposts older post after a year. This is saving me money. Overall, I'm a happy camper.

I read the other reviews here. Many are very negative. I must say, I don't agree with them overall. I've never tried to cancel my account though.

Pros

Auto-repost of content

Cons

I rarely had issues, but when I did, support staff wasn't terribly helpful. They could be better trained and more effective.

Advice to Others

Try it out, it's cheap.

Source: GetApp
 

Dean

August 2016

August 2016

Beware, will charge your card ahead of time, and will try to upgrade you to top tier and charge your card for it later (will not refund)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Had Post Planner for over a year. The service started off well, but then I got a charge out of the blue for my annual license. Contacted customer service to get the charge refunded, they said that in their terms they can charge you months before your annual re-subscribe date. They refused the refund, and said they upgraded me to their top tier. I said I didn't want their top tier and wanted a refund which they refused again.

Pros

Decent content to share.

Cons

horrible business practices and customer service.

Advice to Others

Don't buy it at all.

Source: GetApp
 

Kim

June 2016

June 2016

BEWARE - dodgey company charging credit cards with every excuse but not action

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We used Post Planner Guru for a year and it provided absolutely no benefit to our postings whatsoever. Further, this company automatically charged our credit card without consent. I requested to CANCEL the subscription and was told that my account name did not match their records (even though I had to be logged in to Post Planner to click CANCEL SUBSCRIPTION???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service Agreement. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with. Customer service is APPAULING - this company is on limited days.

Pros

There was nothing I liked about this software.

Cons

This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with.

Source: GetApp
 


May 2016

May 2016

So many better options - with better service and pricing

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We used Post Planner after a recommendation from Kim Garst (who we later learned has vested interest in PP). After 14 months of wasting our time "accepting" the poor performance and useless helpdesk guy (thanks for nothing Scott), we decided to move our account to an alternative that has now worked flawlessly.

From our experience, Post Planner are dodgy and with so many useful alternatives, can not in good faith send even my worst enemy to their "service".

Pros

- Easy to add account - but it doesn't mean they will be used correctly.
- They are great at ripping people off... not a Pro for the consumer, but a pro for them perhaps.

Cons

From posts never going out on time - or at all, through to being upgraded without permission to plans costing 3x my signup cost.

Source: GetApp
 

Adel from Adeldemeyer.com
Number of employees: 1 employee Employees number: 1 employee

April 2016

April 2016

Content Gem for your Social Media channels

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

If been using this a while and I can honestly say it's great value for money, takes a lot of social media management and content creation pressure off anyone managing or really active on social media. I love the flexible scheduling features and the ease of finding a great piece of content to share.

Pros

Cheap and Easy to use. Saves you a lot of time and frustration. Especially useful for small business owners and entrepreneurs.

Cons

Certain categories can have limited available content to choose from.

Source: GetApp
 

Ben from JNJ Mobile (www.MocoSpace.com)
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Terrible Experience Overall

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I've used Hootsuite, Buffer and Post Planner. I eventually stopped using anything but Hootsuite because I found it to the most robust and best value overall. I had Post Planner for just over a year. I found their product to be less intuitive than the others and I'd get a lot of full page interstitials when logging in. I understand why they do that but it's annoying.

Pros

I didn't find anything particularly likable about this product.

Cons

They have NO pro-rated refunds at all. The day after they auto-renewed me with NO NOTICE at all, it became impossible to get any kind of refund. They are the greediest SaaS company I've ever done business with by a long shot.

Source: GetApp
 

Russ

April 2016

April 2016

Buyer Beware!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Very basic product that lacks the functionality or ease of use of other products on the market. Worse of all, once they have your credit card they make it very difficult to cancel. The automated cancellation process does not work and even though I cancelled by email they still debited my card a year later and refused to refund. Beware of this lot!

Source: GetApp
 


March 2016

March 2016

Don't bother

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Post planner promises a lot but delivers very little in practice. The images/quotes they suggest you share deliver limited reach and results. You will do better simply searching for images on Pinterest with high repins and using that as a base. If you have your RSS feeds managed through an external program like Feedly and use a program like Buffer or Hootsuite, then PostPlanner will not be of any use.

Pros

* Easy to set up.
* Their blog has some useful tips.

Cons

Trying to cancel your account is like trying to get out of a cult. Read the teeny tiny fine print hidden on page 5003 of the site terms. Unless you give 60 days notice of cancellation, they will merrily auto bill you without any notification that you have been stung. If you dare to request a refund, you will be bombed with "let me show you how to use it better" emails and a refusal of a refund. If you must test PostPlanner out for your business, choose a month-to-month account as you have a fighting chance of cancelling when it doesn't work.

Source: GetApp
 

Stephanie

June 2012

June 2012

Schedule Branded and Timed Post To Facebook

Product Quality

Product Quality
Quality

If you are just starting out in the online world trying to market your business or blog, Post Planner should certainly be on your list of tools to consider using. With an optional 30-day free trial, excellent customer service, and user-friendly tools, there is no reason not to try Post Planner. Learning to use its full features could make it a very valuable tool for anyone trying to create a presence on the web.

Pros

Valuable for any small business who plans to incorporate Facebook as a huge part of their marketing plan

Cons

Apps that work across multiple platforms will probably be more in demand in spite of the fact that this is a very useful and advanced app

Source: GetApp
 

Loralee from Her Portable Biz
Number of employees: 1 employee Employees number: 1 employee

September 2015

September 2015

Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Laura

August 2015

August 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp