ReachEdge is a cloud-based customer relationship management (CRM) solution for small businesses with functions such as lead management, marketing automation and marketing analytics.
ReachEdge features include lead capture and tracking, call recording, automated lead nurturing, marketing analytics, ROI reporting and more. With the help of a website plugin, users can track results from all marketing channels, manage contacts and leads, follow up and get an overall picture through statistics.
With real-time alerts via mobile devices, users can respond early to close the deal. Users can check emails, listen to their calls and take actions such as adding notes, tagging leads, classifying leads and more. ReachEdge comes with customized marketing emails for prospects and customers. Messages can be sent automatically by selecting tags or marketing sources.