RedHorse CRM
About RedHorse CRM
RedHorse CRM Pricing
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Most Helpful Reviews for RedHorse CRM
4 Reviews
Eric
Computer Software
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2015
RedHorse CRM Complete
RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day!
CONSI currently don't have anything I like the least about this product and/or vendor.
Randy
Management Consulting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2015
Likely the best CRM on the market, just not so well known!
RedHorse is a complete Business Management System not just a CRM. It has everything a SMB needs to operate their business. From marketing to servicing to accounting linkage. The vendor adds capabilities as the identified customers needs grow.
CONSUnfortunately they're not well known online or in the marketplace. Could use more resources internally in marketing.
Terry
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2017
Transitioned from Gold Mine many years ago. Almost a clone of GM.
Works well when not having IT issues. Want customize-able work flow along with integrated email by contact.
CONSFor years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients
Christian
Primary/Secondary Education
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
1
Reviewed July 2015
Unremarkable system with a dull UI
RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration.
CONSRedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general.