--- title: "20NINE Software Reviews, Demo & Pricing - 2026" description: "Review of 20NINE Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/salesbox-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / 20NINE Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # 20NINE Review From €1.90-€2.90/month Free trial 3 plans Wondering if 20NINE is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview 20NINE 4.8 [(33)](https://www.softwareadvice.com/crm/salesbox-profile/#reviews) Pricing Starting at €1.90 per user per month ### About 20NINE 20NINE is the super app for small business. 20NINE includes modules for Sales CRM, Contact CRM, Document/Contract management, E-Signing, Marketing, Communication tracking, Recruitment, CV/Consultant management, Support/Customer service and a My pages portal. 20NINE also connects to common tools like Office365, Google Workspace, LinkedIn, Wordpress, Fortnox, Dropbox, Mailchimp, Teams etc and include document templates and E-Signing Wondering if 20NINE is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## 20NINE User Interface ## Popular 20NINE Alternatives Main Product 20NINE 4.8 [(33)](https://www.softwareadvice.com/crm/salesbox-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.70Value for money - 4.72Customer support - 4.43Functionality Pricing Starting at €1.90 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.6 [(910)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/) 4.1 [(525)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) Ratings Breakdown - 4.04Ease of use - 4.13Value for money - 3.95Customer support - 4.11Functionality Pricing Available upon request Get Price Alternative Product [Gold-Vision CRM](https://www.softwareadvice.com/crm/gold-vision-crm-profile/) 4.6 [(131)](https://www.softwareadvice.com/crm/gold-vision-crm-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.46Value for money - 4.81Customer support - 4.45Functionality Pricing Starting at £35.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1002)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5847)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Ratings Breakdown - 4.12Ease of use - 4.14Value for money - 4.19Customer support - 4.34Functionality Pricing Starting at $50.00 per month Get Price ## 20NINE Pricing and Plans Starting price: €1.90 per month Free Trial Free Version Basic €2.90 per user, per month Plan includes: - Call Lists - Categorisations - Company & Contact Directories - Meetings & Reminders - Mobile Apps - Pipelines - Reports Plan 2 €1.90 per user, per month Plan includes: - Add-Ons - Document Templates - Fortnox ERP - Linkedin Leadclipper - Mailchimp - Microsoft Teams - Office 365/Gsuite - Onedrive/Googledrive/Dropbox - Wordpress Forms Plan 3 €1.90 Plan includes: - E-Signing - The Fee Is Charged After a Document Has Been Signed Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## 20NINE Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of 20NINE Activity Dashboard Activity Tracking Calendar/Reminder System Calendar Sync Contact Database Contact Management CRM Customer Database Customizable Fields Customizable Reports Customizable Templates Data Import/Export Document Storage Drag & Drop Email Marketing Forecasting Interaction Tracking Lead Capture Lead Generation Lead Management Lead Qualification Marketing Automation Mobile Access Opportunity Management Pipeline Management Reminders Reporting & Statistics Sales Forecasting Sales Reports Social Media Integration Third-Party Integrations ## 20NINE User Reviews ## 20NINE customer ratings - Overall rating: 4.8/5 - Total reviews: 33 ### Rating distribution - 5 stars: 29 reviews (88%) - 4 stars: 2 reviews (6%) - 3 stars: 1 reviews (3%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- Have you used 20NINE and would like to share your experience with others? ### Has made my increased my productivity level increase - Overall rating: 5/5 - Reviewer: Praise A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My productivity level has skyrocketed since I started using 20NINE. I can even import my prospects from LinkedIn to this software, then arrange them and reach out by phone or email. Very convenient CRM. #### Cons I love everything about this software. Its great --- ### Above expectations, innovative, easy to use and delivers exciting results - Overall rating: 5/5 - Reviewer: Jenny M. - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so much more than your average sales tool. It's like comparing a new IPhone 7+ with MS DOS, they are just not in the same league. It tells me as a user what to do in my salesprocess, who to call, when to do it (planned in my calendar) and it lets me handle my admin without any unnecessary time spent on boring steps. On top of that, my manager can watch my progress in real time and can build reports without me having to prepare any info #### Vendor response Thanks for the great review, it makes us happy you get great results from using Salesbox. Replied July 2017 --- ### Easy to use and understand. Good support. However, still some bugs that would be nice to fix. - Overall rating: 4/5 - Reviewer: Mikael B. - Product usage: Used weekly for less than 12 months - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The good overview it provides for different projects. Ability to create tasks and upload contacts, with image! It's super good! #### Cons That all contacts manually has to "share" with colleagues. Could be an overall setting "share all contacts automatically". For example, every time we get a new Colleague, we have to share the contact. The import from excel-function dose not work with Å, Ä or Ö, witch many Swedish names contains. And sometimes when adding a new contact and sharing in, the contact dose not appear in the Contact list... But these are all small, but still really nice to have fix. No biggies. --- ### Really interesting as our sales people for the first time use CRM because they want. - Overall rating: 5/5 - Reviewer: Robert B. - Industry: International Affairs - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Quick, easy and knowledge #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - It was easy to convert from earlier CRM - Tutorial to get going in the beginning was good - Service from support is amazing - Most important is that sales went up already in second month as more focus on sales and less on administration etc for our salespeople #### Cons - Always a hassel to get salespeople to start use a new system and Salesbox is very different from other CRM, which make it a challenge. - Would like to have more integrations to other services. #### Vendor response Thanks for the good review. We are happy to hear you get great results out of using Salesbox. Regarding integrations, please check out our 45+ integrations to other relevant Saas-softwares on our website. Replied July 2017 --- ### Incredible software that transformed the way we did sales. - Overall rating: 5/5 - Reviewer: Conrad K. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Automation of my sales process I never thought possible #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is key with this software. In addition, I really enjoy the "priority" feature so I can measure how much of a lead will be priority. Now all of my larger quotes always come first. While my smaller quotes are handled later in the day. #### Cons The only thing I don't like about this software is their pipeline. In my last CRM, AmoCRM, it was very easy to create a pipeline and rag your leads across. I hope they can improve the pipeline so you cna just drag leads. #### Vendor response Thanks for the great review Conrad, please check out our new Pipeline that was released in August 2018. https://salesbox.com/sales-pipeline/ It is probably the most flexible pipeline on the market. Replied September 2018 --- ### Small Business Get Big - Overall rating: 5/5 - Reviewer: Vladimir N. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Working at 20NINE has been the most incredible experience of my life. Throughout the entire process of turning in my very first article, I was constantly checking my progress and giving myself grades. The 20NINE gave me feedback and suggestions that helped me write a better article. Since reading this, I've gained faith in my own abilities. Please accept my gratitude, [SENSITIVE CONTENT] of 20Nine! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of it all! Working at 20NINE has been the most incredible experience of my life. #### Cons Almost everything, I was happy during the process. --- ### Fast and easy CRM solution - Overall rating: 5/5 - Reviewer: Iryna Z. - Product usage: Used weekly for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great CRM solution and the pricing is unbelievable! Customer service is very responsive and really really helpful. It is very user friendly and UX is amazing, everything is intuitive and nicely visualized. It has a lots of useful features, and it is smart enough to give you forecasts based on your previous activity. #### Cons I haven't found any major flaws in the system. There are some very minor bugs but they update very frequently. #### Vendor response Thanks for the great review and that you appreciate the user friendliness. Replied July 2017 --- ### Finally a CRM that helps sales reps and sales managers to work more efficient. - Overall rating: 5/5 - Reviewer: Rosendo Z. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and works on mobile devices. The ability to manage your accounts in the field easily with your IPhone and not have to wait to update your sales information at the end of the day in the office. I like you can track every stage of the sales process. Ease of use management tools for directing the team, Integration for all applications in your organisation. #### Vendor response Thanks for the great review Replied July 2017 --- ### Very good product! - Overall rating: 5/5 - Reviewer: Jonas K. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Salesbox for a couple of months now, the interface is intuitive and where the solution stands out is when you are on the road where you can performs tasks easily from mobile devices. No need to touch multiple menus, features are available with a single click from different devices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy access via mobiel devices #### Cons The accounts and contacts section could load faster. Some UI limitations under the opportunities tab should be fixed. --- ### Omni-channel, end-to-end solution, which is easy to use and integrate - Overall rating: 5/5 - Reviewer: Yordan T. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered The software is very focused on helping you close the deal and has a lot of useful features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - mobile-friendly - easy to use - pushes our sales team to focus on sales - reasonable price for what it offers #### Cons it took some time to teach everyone to use it (although this would have been the same for any other CRM) #### Vendor response Thanks for the great review Yordan, we are happy you appreciate the end-to-end thinking. 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