Designed to provide a way for businesses to measure and analyze meaningful sales and customer information, SalesNexus features an online CRM with an email marketing application. The system tracks all pertinent sales information, such as calls, emails, and where the buyer falls within the sales process and automatically nurtures leads and customers with personalized email messages.
The CRM system has the ability to list reminders and track scheduled appointments, helping to keep members of a sales team on target. All scheduled calls and events are listed in a single space, so that managers can know their team’s workload at any given moment. Contacts can also be integrated from a variety of mediums, including Gmail and Excel. This way, sales teams can be sure that all important contacts are already present within the system.
As a web-based system, SalesNexus can be accessed via any device with Internet access, including tablets and smartphones. The mobile system can easily log calls as they are made, as well as allow users to access existing contacts. This way, SalesNexus can adapt to both inside and outside sales teams.
Katy from Omni Hotels
Specialty: Hospitality / Travel
Employees number: 201-500 employees
what I liked about this product is that you can store a lot of details like birthdays. I liked to store customer's favorite amenities.
What I did not like about this product is that it is not very intuitive. Some people who are not very computer friendly would have issues.
Darrell from Premier Fabrication, LLC
SalesNexus was intuitive and fairly easy for my team to learn to use. We have been able to customize the inputs and reports to fit our company's sales process. The more consistent we have been in using SN to manage our sales activities day in and day out, the more value we have gotten out of the software.
We have had some struggles with interfacing SN's built in calendar with our MS Outlook calendars from which we schedule the rest of our business. The two programs are supposed to integrate seamlessly but this has been a struggle. SN continues to work on making this feature better.
I would recommend fully understanding how the CRM software will integrate with your existing tools. Your best solution will not require any duplication of data entry or reformatting of reports.
Debra from CUES, Inc.
Specialty: Other services
Software is user friendly and they are very responsive to user inquiries. The updates to the software are sensible and easily understood. If, as a user, you have problems they take the time to walk you through how to accomplish what you need. Being able to customize the database to meet our needs produces more revenue because it contains exactly the information our salespeople need.
After 5 years of use I can not come up with a single negative.
After 30 years with experience in multiple database applications I find Sales Nexus to be the best.
Preston from Evolve e-Learning Solutions
Specialty: Software / IT
Their support is good, both chat and email support. They also have good training videos to get you started. We licensed SalesNexus for the email marketing functionality and connection to Lead Ferrett for free leads which never really turned into any new business.
In the 2 years we've used it I can't think of one improvement or enhancement they made in the product. It really seems like its a disconnected collection of modules. Their groups which could function like a company aren't really connect easily to contacts. Their search function is old technology. The whole UI is more of 1990's look and feel rather than a modern UI. There is no integration with other systems like QB Online or other apps. There is no documents library though you can attach individual docs to contacts. Plus as I've researched other CRMs I've found their pricing to be on the higher side for what is really older software. While they do have campaigns, they have no way to build a contact form within the CRM and you have to pay them to link your own form so it will even add a lead to the CRM. Plus you then have to pay them to have a new lead set to automatically enter a drip marketing campaign.
I think I would keep looking for other more up to date and feature rich CRMs.
David from Tracknet
SalesNexus is the most cost-effective way to increase our sales. With the obscene costs of search terms and PPC, we build our business via direct e-mail marketing. With SalesNexus, we can reach decision-makers with effective e-mails that SalesNexus helps us create. Being able to track who opens our e-mails how many times and who clicks on links at what time of the day has been very helpful in our sales process.
That's a tough one. SalesNexus offers support every step of the way -- setting up accounts, creating attention-grabbing e-mails, offering live training webinars and following up with phone calls.
Look for a company that offers the complete team -- not just a company that's selling on price or "free" features. We work well with SalesNexus because our companies share the same philosophy -- immediate responses to customers' needs. Also, choose a company that will teach you. SalesNexus has given us great insight into how to manage our contacts.