With thousands of implementations across 26 industries ranging from Aerospace & Defense to Wholesale Distribution, SAP’s CRM solution is intuitive and robust enough to meet the needs of the mid-market business while sophisticated enough to manage the sales pipeline, customers and marketing programs of the multi-billion dollar enterprise.
SAP CRM is a comprehensive, industry-specific client management solution with built-in sales automation, marketing automation, customer support, help desk and channel management capabilities. The system can be installed on-premise or accessed via the web. The sales module helps companies acquire and retain new business by effectively managing the sales pipeline. The marketing module is designed to develop, execute and manage effective marketing campaigns, and to score and nurture leads. The service module aids companies in improving client satisfaction and retention rates by providing superior levels of customer support. Other modules include channel management, interaction center, web channel, and business communications management.
When you partner with SAP, you can rest assured that your business is in the hands of an established, trusted software company. For the past 35 years, SAP has met the software needs of countless organizations and the company continues to remain a leader in business management software.