Founded in 2010, Personetics offers a mobile application software called Smart Assistant, which serves the financial industry including banks and other financial institutions. In 2014, Personetics was named by Gartner as a Cool Vendor and a Top 10 FinTech Company to Watch by American Banker/BTN.
Smart Assistant functions as a personalized guidance solution. It includes a comprehensive library of banking-specific predictions and solutions, and an analytics engine to accurately predict customer intent.
This solution helps banks by offering insights and recommendations based on certain customer information provided. For example, if a customer pays an electricity bill each month, Smart Assistant would ask the customer if he/she would like to opt for a bill payment service that automatically pays the bill when it’s due.
Smart Assistant also provides updates on account balance, recent transactions, services available, billing services, reports and charts based on spending patterns and more.