# Smart Service Software Reviews, Demo & Pricing - 2026 > Review of Smart Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/smart-service-profile --- [Home](https://www.softwareadvice.com/) / [Service Dispatch Software](https://www.softwareadvice.com/crm/service-dispatch-comparison/) / Smart Service Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/smart-service-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/smart-service-profile/alternatives/) # Smart Service 2026: Benefits, Features & Pricing Wondering if Smart Service is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Smart Service 4.3 [(269)](https://www.softwareadvice.com/field-service/smart-service-profile/reviews/) Pricing Starting at $1.00 per month ### About Smart Service Already using QuickBooks™ for accounting? Take it further with Smart Service Cloud—an all-in-one field service management platform designed for the service trades. Smart Service Cloud handles scheduling, dispatching, quoting, work orders, service agreements, invoicing, and payments, all in one connected system. Eliminate paperwork and manual processes with a fully mobile, paperless platform. Technicians can access schedules, customer info, job history, and equipment records in the field—plus generate quotes, complete digital forms, and process payments on-site. Built for flexibility, Smart Service Cloud adapts to your unique workflows and supports recurring jobs, multi-day projects, and both residential and commercial customers. With QuickBooks™ Online integration, mobile access from any device, and automated workflows, Smart Service Cloud helps reduce admin time, improve accuracy, and increase profitability. Wondering if Smart Service is right for your organization? Our Service Dispatch Software selection experts can help you in 15 minutes or less. ## Smart Service User Interface ## Popular Smart Service Alternatives Main Product Smart Service 4.3 [(269)](https://www.softwareadvice.com/field-service/smart-service-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.15Value for money - 4.44Customer support - 4.14Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/) 4.6 [(1774)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.34Value for money - 4.54Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price ## Smart Service Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Smart Service Features - Popular features found in Service Dispatch Accounting Integration Billing & Invoicing Calendar Management GPS Job Management Mobile Access Quotes/Estimates Real-Time Data Real-Time Updates Routing Service History Work Order Management - More features of Smart Service Access Controls/Permissions Accounting Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Automated Scheduling Barcode/Ticket Scanning Booking Management Calendar Sync Chemical Usage Tracking Client Portal Communication Management Communications Management Compliance Management Contact Database Contract/License Management Contractor Management Cost Tracking Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Capture and Transfer Data Import/Export Debit/Credit Card Processing Digital Signature Dispatch Management Documentation Management Document Imaging Document Management Document Storage Drag & Drop Driver ETA Electronic Forms Electronic Payments Electronic Signature Email Management Employee Management Employee Scheduling Equipment Maintenance Equipment Management Equipment Tracking Estimating Facility Scheduling File Storage Fixed Asset Management Fleet Management For Commercial and/or Industrial Electrical Contractors For Handyman Industry For Lawn Care For Locksmiths Forms Management For Pest Control Companies For Plumbing Industry Geographic Maps Group Scheduling Historical Reporting Image Capture Inspection Checklists Interaction Tracking Inventory Control Inventory Management Inventory Tracking Invoice Management Job Costing Job Scheduling Job Tracking Lead Management Location Tracking Maintenance Scheduling Mobile Alerts Mobile App Mobile Payments Mobile Signature Capture Monitoring Multi-Location Online Booking Online Payments Online Time Clock Payment Collection in the Field Payment Processing Performance Metrics Pest Activity Tracking Pesticide Usage Tracking Preventive Maintenance Project Management Property Layouts Purchase Order Management QuickBooks Integration Real-Time Notifications Real-Time Reporting Real-time Scheduling Recurring Appointments Recurring Invoicing Recurring Orders Reminders Reporting/Analytics Reporting & Statistics Resource Allocation Resource Scheduling Route Optimization Scheduling Search/Filter Self Service Portal SMS Messaging Status Tracking Support Ticket Management Task Scheduling Technician Management Third-Party Integrations Time & Expense Tracking Timesheet Management Time Tracking User Management Warranty Tracking Workflow Management Workforce Management Work History Work Order Creation ## Smart Service Integrations Google Calendar Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review ChatGPT Integration rated undefined from -1 review See all 7 integrations ## Smart Service User Reviews Overall Rating 4.3 Ratings Breakdown 5 51% 4 36% 3 7% 2 2% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.4 Functionality 4.1 Christain H. Verified reviewer Retail 10000+ employees Used daily for less than 6 months Review source Reviewed September 2022 There is no service without smart service! 4 We have been able to double our workload and productivity resulting in bigger commissions for our techs. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The installation team is amazing they answered every question we had and even made a recorded video for our future team members that would be using this software. Cons: At first it was tough to get our techs to use this digital software over the old log books and notes being entered to system by the boss, but within a week the techs were realizing the increase in productivity and by the end of the quarter saw the payout in commissions. Read More NN Nate N. Verified reviewer Consumer Services 2-10 employees Used daily for less than 2 years Review source Reviewed July 2021 Smart Service for Pest Control 4 It's been a long and arduous process learning to work with the software and customize it to fit our needs. Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 4 Functionality Pros: The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers. Cons: Due to the customizable design it requires admins that are highly skilled in software use and development. Not easy to navigate, conflicting layers/windows for data. Reasons for choosing Smart Service Software is made and built to mesh with Quickbooks (Intuit product). Reasons for switching to Smart Service We needed a software that fit commercial service processes like equipment scanning and trending reports. Bookkeeper insisted that software needed to interact with Quickbooks. Read More BC Bridgett C. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed April 2019 Long time user 4 Previously 5 Customer service used to be fast, now Yui have to wait 2-3 hours for a return call. Liked it a lot when I first started, now, not so much, but I’m too invested to switch now. Ratings Breakdown 4 Ease of use 4 Value for money Previously 5 4 Customer support Previously 5 4 Functionality Pros: I like that it’s mobile friendly and integrates well with QuickBooks. Cons: Seems to have a lot of glitches in the ifleet portion of the software. Customer service doesn’t seem to have answers to why it’s not working well all the time. Main platform freezes often. Read More LG Lori G. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Reviewed April 2024 Use of Smart Service 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Ease of scheduling and looking up our Clients. Cons: Sometimes it can be slower then usual to find a Customer. Reasons for switching to Smart Service At the time it had limits with the ease of scheduling. Smart Service has many option of functionality. Read More Catherine D. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for more than 2 years Review source Reviewed November 2022 Smart Service Makes Service Dispatch Easy 5 Smart service has been a pleasure to deal with and they have great tech support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that we are almost paperless with this software. This has made everything at the click of your mouse. Cons: I can not think of anything bad tp say about this software Reasons for switching to Smart Service Fire line was so slow Read More PS PAVEL S. Verified reviewer Civic & Social Organization 11-50 employees Used daily for less than 2 years Review source Reviewed February 2024 HORIBLE STAY AWAY YOU SHOULD BE CRAZY TO PAY $10K+ for Web1 software in the age of AI 1 Disappointment and frustration EVERY SINGLE DAY Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: horrible overall HORRIBLE HORRIBLE STAY AWAY Cons: Expensive, they changed the contract on us after paying 5K+ for mobile user accounts wit the promise not to pay monthly, they decided to start charging monthly fee Reasons for switching to Smart Service xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Read More Albert D. F. Verified reviewer 51-200 employees Used daily for more than 2 years Review source Reviewed December 2017 Smart Service has been a God send to my company. We are now also "almost" paper free. 5 Efficiency - Efficiency - efficiency. And did I mention efficiency??? Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later. Cons: Not being able to track individual extinguishers by date and have them update to when service is needed. Read More Josh Bernthold, S. Verified reviewer Used daily for less than 12 months Review source Reviewed April 2018 Great field mgmt software for Quickbooks users 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The design is amazing and the integration works seamlessly with Quickbooks. The direct customer support is great but is an additional cost that I feel is a must-have for general support or when you get in a jam. Cons: There are not too many cons with this software. The constant updating and making the software more versatile for the user would be the only negative point I could come across only because with any software update there is a chance for bugs. The fact the company is always doing it in response to making the software run better and adding feature requests from actual customers balances it out I feel. Read More Kendall U. Verified reviewer Consumer Services Used daily for less than 2 years Review source Reviewed December 2017 I really like Smart Service 5 Our time tracking and billing processes were streamlined immensely over our previous methods. Also having the ability to provide job documentation to field workers through the app is very nice. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We switched to Smart Service and the iFleet app a little over a year ago. It has revolutionized our time tracking, job costing, and billing processes. Cons: The software has a learning curve due to the massive functionality that is built in. It took a bit to figure it all out. Read More Samuel F. Verified reviewer Business Supplies and Equipment 51-200 employees Used daily for less than 2 years Review source Reviewed January 2019 Great Product & Service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration with quick books avoids the double entry which saves me a lot of time. Customer service is always willing to help, they will help you get the reports you need much quicker than you can do it your self. Cons: It can get a little bit slow when syncing but other than that I have no complains. Very useful software. Read More Showing 1 - 10 of 269 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/smart-service-profile/reviews/) ## Smart Service Popular Comparisons [Fracttal One vs Smart Service](https://www.softwareadvice.com/cmms/fracttal-profile/vs/smart-service/)[Limble vs Smart Service](https://www.softwareadvice.com/cmms/limblecmms-profile/vs/smart-service/)[Jobber vs Smart Service](https://www.softwareadvice.com/field-service/jobber-profile/vs/smart-service/)[FieldPulse vs Smart Service](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/smart-service/)[BuildOps vs Smart Service](https://www.softwareadvice.com/cmms/buildops-profile/vs/smart-service/)[Service Fusion vs Smart Service](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/smart-service/)[ServiceTitan vs Smart Service](https://www.softwareadvice.com/field-service/servicetitan-profile/vs/smart-service/)[Housecall Pro vs Smart Service](https://www.softwareadvice.com/construction/housecall-profile/vs/smart-service/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/smart-service-profile/alternatives/) ## Other Top Recommended Service Dispatch Software [AllyPro](https://www.softwareadvice.com/inventory-management/allypro-profile/) **0.0** (0) Recently recommended **11** times [Epicor BisTrack](https://www.softwareadvice.com/scm/epicor-bistrack-profile/) **3.5** (13) Recently recommended **3** times [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **2** times [Salesforce Field Service](https://www.softwareadvice.com/field-service/field-service-lightning-profile/) **4.3** (33) Recently recommended **2** times Stuck Between Options? 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