---
title: "Best Social Media Monitoring Software - 2026 Reviews & Pricing"
description: "Find the best Social Media Monitoring Software for your organization. Compare top Social Media Monitoring Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/social-media-monitoring/"
page_type: "category"
language: "en"
---

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Social Media Monitoring Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Social Media Monitoring Software of 2026

Updated November 3, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Related Software

Filter products

139 results

### Compare Products

Showing 1 - 25 of 139 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### [BigSpy](/social-media-monitoring/bigspy-profile/)

- Overall rating: 4.8/5
- Reviews: 2,485
- Starting price: $9.00/month
- Best for: Content Library
- Free trial: Not available
- Free demo: Not available

#### Overview

BigSpy is a web-based ad spy tool, which helps businesses and individuals discover advertising strategies and track trends to improve marketing campaigns. It lets users gain access

[Read more](/social-media-monitoring/bigspy-profile/)

##### What users love

- Beginner-friendly and intuitive interface
- Comprehensive multi-platform ad library
- In-depth competitor strategy insights

##### To take in mind

- Expensive plans and limited free access
- Limited and inaccurate search experience
- Cluttered and confusing dashboard design

#### Features

##### Best rated features

- Content Library: 4.7/5
- Activity Tracking: 4.7/5
- Competitive Analysis: 4.6/5
- Sentiment Analysis: 4.6/5

[See all features](/social-media-monitoring/bigspy-profile/#key-features)

---

### [Cloud Campaign](/marketing/cloud-campaign-profile/)

- Overall rating: 4.9/5
- Reviews: 162
- Starting price: $49.00/month
- Best for: Multi-Account Management
- Free trial: Available
- Free demo: Not available

#### Overview

Cloud Campaign is a social media marketing solution that helps businesses schedule posts, monitor feeds, and track engagement for various social media channels such as Facebook,

[Read more](/marketing/cloud-campaign-profile/)

#### Features

##### Best rated features

- Customizable Branding: 5/5
- Trend Analysis: 5/5
- Multi-Channel Management: 5/5
- Reporting & Statistics: 5/5

##### Worst rated features

- Tagging: 3.8/5

[See all features](/marketing/cloud-campaign-profile/#key-features)

#### Pricing

##### Freelancer

- Price: $49.00/month

##### Team

- Price: $199.00/month

##### Agency

- Price: $299.00/month
- 14-day free trial available. No hidden fees. For marketing agencies.

[See full pricing details](/marketing/cloud-campaign-profile/#pricing-and-plans)

---

### [Birdeye](/online-payment/birdeye-profile/)

- Overall rating: 4.7/5
- Reviews: 709
- Best for: Small businesses
- Free trial: Available
- Free demo: Not available

#### Overview

Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial

[Read more](/online-payment/birdeye-profile/)

##### What users love

- Centralized review collection and response
- Responsive and helpful support team
- User-friendly and intuitive interface

##### To take in mind

- Expensive for small businesses
- Inconsistent service and communication issues
- Difficult contract cancellation process

#### Features

##### Best rated features

- Survey/Poll Management: 5/5
- Response Types: 5/5
- Multi-Channel Distribution: 5/5
- Brand Tracking: 5/5

[See all features](/online-payment/birdeye-profile/#key-features)

#### Pricing

##### Starter

- Price: Custom
- Pricing available upon request

##### Growth

- Price: Custom
- Pricing available upon request

##### Dominate

- Price: Custom
- Pricing available upon request

[See full pricing details](/online-payment/birdeye-profile/#pricing-and-plans)

---

### [YouScan](/social-media-monitoring/youscan-profile/)

- Overall rating: 4.9/5
- Reviews: 125
- Starting price: $499.00/month
- Best for: Value for money
- Free trial: Available
- Free demo: Not available

#### Overview

YouScan is a cloud-based social listening platform that helps startups, SMBs, and enterprise brands in consumer goods, retail, and marketing industries monitor online

[Read more](/social-media-monitoring/youscan-profile/)

#### Features

##### Best rated features

- Multi-Channel Marketing: 5/5
- Monitoring: 5/5
- Email Alerts: 5/5
- Audience Targeting: 5/5

[See all features](/social-media-monitoring/youscan-profile/#key-features)

#### Pricing

##### Basic – Starter 3

- Price: $499.00/month
- Ideal for SMBs and Startups.

• 3 topics (text-based search queries).

• Up to 15,000 monthly

##### Unlimited Plans

- Price: $1,000.00
- Best for Brands and Agencies.

• As many topics as you need.

• Unlimited sampled mentions.

• Data

[See full pricing details](/social-media-monitoring/youscan-profile/#pricing-and-plans)

---

### [Mention](/social-media-monitoring/mention-profile/)

- Overall rating: 4.7/5
- Reviews: 288
- Starting price: $599.00
- Best for: Ease of use
- Free trial: Available
- Free demo: Not available

#### Overview

Mention is a media monitoring solution designed to track, analyze, and engage with online conversations related to brands, topics, or public figures. It is used by organizations

[Read more](/social-media-monitoring/mention-profile/)

#### Features

##### Best rated features

- Trend Analysis: 5/5
- Keyword Filtering: 4.7/5
- Social Listening: 4.7/5
- Performance Metrics: 4.6/5

[See all features](/social-media-monitoring/mention-profile/#key-features)

#### Pricing

##### Basic

- Price: $599.00

[See full pricing details](/social-media-monitoring/mention-profile/#pricing-and-plans)

---

### [Brand24](/marketing/brand24-profile/)

- Overall rating: 4.7/5
- Reviews: 257
- Starting price: $199.00/month
- Best for: Customer support
- Free trial: Available
- Free demo: Not available

#### Overview

Brand24 is an AI-powered social listening and media monitoring platform that gathers and analyzes publicly available mentions of your keywords across the Internet. All the data is

[Read more](/marketing/brand24-profile/)

#### Features

##### Best rated features

- Contact Management: 5/5
- Real-Time Analytics: 5/5
- Data Visualization: 5/5
- Review Notification: 5/5

##### Worst rated features

- AI/Machine Learning: 2/5
- Visual Analytics: 3/5
- Generative AI: 3.3/5
- API: 3.7/5

[See all features](/marketing/brand24-profile/#key-features)

#### Pricing

##### Individual

- Price: $199.00/month
- It is designed for tracking a small brand, and includes up to 3 keywords, 2k mentions per month, and

##### Team

- Price: $299.00/month
- The Team plan is designed for startups and small businesses, and includes up to 7 keywords, 5k

##### Pro

- Price: $399.00/month
- The Pro plan is designed for growing businesses and small agencies. and includes up to 12 keywords,

[See full pricing details](/marketing/brand24-profile/#pricing-and-plans)

---

### [BrandMentions](/product/497345-BrandMentions/)

- Overall rating: 5.0/5
- Reviews: 64
- Starting price: $99.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

BrandMentions is a cloud-based social listening and brand monitoring tool that serves small businesses, growing companies, and marketing agencies across industries. It tracks

[Read more](/product/497345-BrandMentions/)

#### Features

##### Best rated features

- Keyword Tracking: 5/5
- Social Listening: 4.8/5
- Sentiment Analysis: 4.7/5

[See all features](/product/497345-BrandMentions/#key-features)

#### Pricing

##### Starter

- Price: $99.00/month
- For small businesses looking to establish their brand presence.

##### Pro

- Price: $299.00/month
- For growing companies seeking improved brand visibility and reputation.

##### Expert

- Price: $499.00/month
- For organizations requiring customized solutions and enterprise-grade tools

[See full pricing details](/product/497345-BrandMentions/#pricing-and-plans)

---

### [RecurPost](/marketing/recurpost-profile/)

- Overall rating: 4.7/5
- Reviews: 170
- Starting price: $9.00/month
- Best for: Post Scheduling
- Free trial: Available
- Free demo: Not available

#### Overview

RecurPost is a full social media system that helps teams plan, publish, review, and analyze content across all major platforms. The goal is to make daily work simple for creators

[Read more](/marketing/recurpost-profile/)

#### Features

##### Best rated features

- Customizable Reports: 5/5
- Workflow Management: 5/5
- Campaign Planning: 5/5
- Engagement Tracking: 5/5

[See all features](/marketing/recurpost-profile/#key-features)

#### Pricing

##### Starter

- Price: $9.00/month
- 14-day free trial.

##### Personal

- Price: $25.00/month
- 14-day free trial.

##### Agency

- Price: $79.00/month
- 14-day free trial.

[See full pricing details](/marketing/recurpost-profile/#pricing-and-plans)

---

### [Statusbrew](/social-media-monitoring/statusbrew-profile/)

- Overall rating: 4.8/5
- Reviews: 86
- Starting price: $179.00/month
- Free trial: Available
- Free demo: Available

#### Overview

Statusbrew is a complete social media marketing suite, which is carefully designed to help social media teams work more efficiently and effectively across Twitter, Facebook,

[Read more](/social-media-monitoring/statusbrew-profile/)

#### Features

##### Best rated features

- Engagement Tracking: 5/5
- Conversion Tracking: 5/5
- Keyword Filtering: 5/5
- Post Scheduling: 4.8/5

##### Worst rated features

- Customer Segmentation: 4/5

[See all features](/social-media-monitoring/statusbrew-profile/#key-features)

#### Pricing

##### Standard

- Price: $179.00/month
- This plan is billed annually. Free trial is available for 7 days.

##### Premium

- Price: $229.00/month
- This plan is billed annually. Free trial is available for 14 days.

##### Enterprise

- Price: Custom
- Pricing available upon request
- Contact the team for pricing information.

[See full pricing details](/social-media-monitoring/statusbrew-profile/#pricing-and-plans)

---

### [Eclincher](/marketing/eclincher-profile/)

- Overall rating: 4.7/5
- Reviews: 224
- Starting price: $149.00/month
- Best for: Features
- Free trial: Available
- Free demo: Not available

#### Overview

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Our platform includes Social Media Management, Brand Monitoring, Social Listening, Local

[Read more](/marketing/eclincher-profile/)

#### Features

##### Best rated features

- Keyword Filtering: 5/5
- Monitoring: 5/5
- Customer Segmentation: 5/5
- Reporting/Analytics: 5/5

##### Worst rated features

- Campaign Management: 1/5
- Drag & Drop: 1/5
- Real-Time Data: 1/5
- Performance Metrics: 1/5

[See all features](/marketing/eclincher-profile/#key-features)

#### Pricing

##### Standard

- Price: $149.00/month
- 14-day free trial

Basic: $149/month - 1 user, 10 social profiles

##### Professional

- Price: $349.00/month
- 14-day free trial

Premier: $349/month - 5 user, 25 social profiles

##### Enterprise

- Price: Custom
- Pricing available upon request
- Custom plan, free trial with invitation

[See full pricing details](/marketing/eclincher-profile/#pricing-and-plans)

---

### [Lebesgue](/email-marketing/lebesgue-profile/)

- Overall rating: 4.9/5
- Reviews: 44
- Starting price: $0.00one time
- Free trial: Available
- Free demo: Not available

#### Overview

Are you spending your marketing budget effectively? Which products or channels bring in the best long-term customers? What are competitors doing? Answering these takes time you

[Read more](/email-marketing/lebesgue-profile/)

#### Features

##### Best rated features

- Catalog Management: 5/5
- Website Management: 5/5
- Predictive Analytics: 5/5
- Social Media Monitoring: 5/5

##### Worst rated features

- Multi-Channel Data Collection: 3/5

[See all features](/email-marketing/lebesgue-profile/#key-features)

#### Pricing

##### Free Plan

- Price: $0.00one time
- Lebesgue’s Free Plan brings your e-commerce and advertising data together, helping you understand

##### Ultimate Plan

- Price: $79.00/month
- Lebesgue’s Ultimate Plan builds on the Free Plan with deeper customer, competitor, and product

##### Ultimate AI Plan

- Price: $149.00/month
- Lebesgue’s Ultimate AI Plan combines advanced e-commerce analytics with AI-powered analysis, AI

[See full pricing details](/email-marketing/lebesgue-profile/#pricing-and-plans)

---

### [ReviewTrackers](/customer-satisfaction/reviewtrackers-profile/)

- Overall rating: 4.7/5
- Reviews: 172
- Best for: Value for money
- Free trial: Not available
- Free demo: Not available

#### Overview

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts,

[Read more](/customer-satisfaction/reviewtrackers-profile/)

#### Features

##### Best rated features

- Third-Party Integrations: 5/5
- Real-Time Analytics: 5/5
- Campaign Management: 5/5
- Performance Metrics: 5/5

[See all features](/customer-satisfaction/reviewtrackers-profile/#key-features)

---

### [monday AI Work Platform](/marketing/monday-com-profile/)

- Overall rating: 4.6/5
- Reviews: 6,134
- Starting price: $9.00/month
- Best for: Mid-size businesses
- Free trial: Available
- Free demo: Not available

#### Overview

monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built

[Read more](/marketing/monday-com-profile/)

##### What users love

- Centralized workspace for teams
- Intuitive setup and navigation
- Robust and visual task tracking

##### To take in mind

- Expensive for growing teams
- Complex and cluttered board management
- Overwhelming and noisy alerts

#### Features

##### Best rated features

- Order Entry: 5/5
- Segmentation: 5/5
- Idle Time Monitoring: 5/5
- Overtime Calculation: 5/5

[See all features](/marketing/monday-com-profile/#key-features)

#### Pricing

##### Free

- Price: Custom
- Pricing available upon request
- Up to 2 seats

##### Basic

- Price: $9.00/month
- Minimum 3 seats, billed annually.

##### Standard

- Price: $12.00/month
- Minimum 3 seats, billed annually.

[See full pricing details](/marketing/monday-com-profile/#pricing-and-plans)

---

### [Favikon](/advertising-agency/favikon-profile/)

- Overall rating: 4.7/5
- Reviews: 42
- Starting price: €159.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Favikon helps marketing and partnerships teams run influencer campaigns end to end, from discovery to reporting. Search across 9 social media channels using AI to find the right

[Read more](/advertising-agency/favikon-profile/)

#### Features

##### Best rated features

- Filtering: 5/5
- Real-Time Reporting: 5/5
- Activity Dashboard: 5/5
- Real-Time Notifications: 5/5

##### Worst rated features

- Real-Time Analytics: 2/5

[See all features](/advertising-agency/favikon-profile/#key-features)

#### Pricing

##### Core

- Price: €159.00/month
- Ideal for brands getting started with influencer marketing.

##### Pro

- Price: €239.00/month
- Ideal for brands ready to scale their influencer marketing efforts.

##### Enterprise

- Price: Custom
- Pricing available upon request
- Ideal for agencies or brands running influencer marketing at a large scale.

[See full pricing details](/advertising-agency/favikon-profile/#pricing-and-plans)

---

### [Adhook](/social-listening-tools/adhook-profile/)

- Overall rating: 4.8/5
- Reviews: 29
- Free trial: Not available
- Free demo: Not available

#### Overview

Adhook combines Social Media Management and Digital Advertising in one tool. The All-In-One software helps to plan, publish, analyze, moderate & coordinate activities. 

Post

[Read more](/social-listening-tools/adhook-profile/)

#### Features

##### Best rated features

- Approval Process Control: 5/5
- Alerts/Notifications: 5/5
- Dashboard: 5/5
- Customizable Reports: 5/5

[See all features](/social-listening-tools/adhook-profile/#key-features)

---

### [SprintHub](/marketing/sprinthub-profile/)

- Overall rating: 4.9/5
- Reviews: 19
- Starting price: R$239.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

SprintHub is a complete Marketing/Service/Sales platform that offers a variety of integrated tools to capture leads, automate marketing campaigns, manage omnichannel service, sell,

[Read more](/marketing/sprinthub-profile/)

#### Features

##### Best rated features

- Reporting & Statistics: 5/5
- Collaboration Tools: 5/5
- Interaction Tracking: 5/5
- Third-Party Integrations: 5/5

##### Worst rated features

- Email Marketing: 3/5
- Marketing Automation: 3/5
- Landing Pages/Web Forms: 4/5

[See all features](/marketing/sprinthub-profile/#key-features)

#### Pricing

##### Basic

- Price: R$239.00/month

[See full pricing details](/marketing/sprinthub-profile/#pricing-and-plans)

---

### [Lucidya](/marketing/lucidya-profile/)

- Overall rating: 4.8/5
- Reviews: 27
- Starting price: $0.01/year
- Free trial: Not available
- Free demo: Not available

#### Overview

Lucidya is the agentic CX platform redefining customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data

[Read more](/marketing/lucidya-profile/)

#### Features

##### Best rated features

- Social Listening: 5/5
- Customizable Reports: 4.9/5
- Dashboard: 4.9/5
- Performance Metrics: 4.9/5

[See all features](/marketing/lucidya-profile/#key-features)

---

### [Mentionlytics](/social-listening-tools/mentionlytics-profile/)

- Overall rating: 4.7/5
- Reviews: 38
- Starting price: $69.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Mentionlytics is a social media and website monitoring platform designed to help small to large companies and professionals including artists, politicians, celebrities and more. It

[Read more](/social-listening-tools/mentionlytics-profile/)

#### Features

##### Best rated features

- Brand Tracking: 5/5
- Customizable Reports: 5/5
- Influencer Tracking: 5/5
- Reporting & Statistics: 5/5

##### Worst rated features

- Real-Time Monitoring: 3/5
- Real-Time Notifications: 3.5/5
- Dashboard: 4/5

[See all features](/social-listening-tools/mentionlytics-profile/#key-features)

#### Pricing

##### Basic

- Price: $69.00/month
- Perfect for Small Brands

##### Essential

- Price: $169.00/month
- Best for Small to Mid-size Brands

##### Advanced

- Price: $299.00/month
- Ideal for Mid-sized Brands

[See full pricing details](/social-listening-tools/mentionlytics-profile/#pricing-and-plans)

---

### [TrendSights](/social-listening-tools/trendsights-profile/)

- Overall rating: 4.8/5
- Reviews: 19
- Starting price: $1,000.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

TrendSights is a media listening and content intelligence platform that helps businesses track and analyze online/offline media. It is a powerful AI tool designed to make marketing

[Read more](/social-listening-tools/trendsights-profile/)

#### Features

##### Best rated features

- Brand Tracking: 5/5
- Competitor Monitoring: 5/5
- AI/Machine Learning: 5/5
- Alerts/Notifications: 5/5

##### Worst rated features

- Monitoring: 4/5

[See all features](/social-listening-tools/trendsights-profile/#key-features)

#### Pricing

##### Starter

- Price: $1,000.00/month

[See full pricing details](/social-listening-tools/trendsights-profile/#pricing-and-plans)

---

### [YouTube Mentions](/social-media-monitoring/youtube-mentions-profile/)

- Overall rating: 4.6/5
- Reviews: 78
- Free trial: Not available
- Free demo: Not available

#### Overview

YouTube Mentions is a cloud-based social media monitoring tool that helps businesses identify brand mentions across YouTube and analyze audiences' sentiments on a centralized

[Read more](/social-media-monitoring/youtube-mentions-profile/)

#### Features

##### Best rated features

- Social Listening: 4.5/5
- Sentiment Analysis: 4.4/5

[See all features](/social-media-monitoring/youtube-mentions-profile/#key-features)

---

### [Dataslayer](/reporting-tools/dataslayer-profile/)

- Overall rating: 4.7/5
- Reviews: 89
- Starting price: $29.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Dataslayer is a cloud-based data warehouse and business intelligence solution. Dataslayer caters to marketing agencies, ecommerce companies, and SaaS businesses that want to

[Read more](/reporting-tools/dataslayer-profile/)

#### Features

##### Best rated features

- Access Controls/Permissions: 5/5
- Dashboard: 5/5
- Campaign Analytics: 5/5
- Performance Metrics: 4.8/5

##### Worst rated features

- Template Management: 1/5
- Real-Time Data: 1/5
- Customizable Reports: 3.5/5
- Reporting & Statistics: 3.7/5

[See all features](/reporting-tools/dataslayer-profile/#key-features)

#### Pricing

##### Basic

- Price: $29.00/month

[See full pricing details](/reporting-tools/dataslayer-profile/#pricing-and-plans)

---

### [GuestXM](/retail/aretheyhappy-profile/)

- Overall rating: 4.9/5
- Reviews: 15
- Starting price: €49.00/year
- Free trial: Available
- Free demo: Not available

#### Overview

GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand

[Read more](/retail/aretheyhappy-profile/)

#### Features

##### Best rated features

- Campaign Management: 5/5
- Alerts/Notifications: 5/5
- Response Management: 5/5
- Activity Dashboard: 5/5

##### Worst rated features

- Third-Party Integrations: 3/5
- Reporting/Analytics: 4/5

[See all features](/retail/aretheyhappy-profile/#key-features)

#### Pricing

##### Basic

- Price: €49.00/year

[See full pricing details](/retail/aretheyhappy-profile/#pricing-and-plans)

---

### [CivicPlus Social Media Archiving](/archiving/archivesocial-profile/)

- Overall rating: 4.9/5
- Reviews: 11
- Free trial: Available
- Free demo: Not available

#### Overview

Social Media Archiving (formerly Archive Social) is the only dependable social media archiving software helping government agencies and education institutions to capture and

[Read more](/archiving/archivesocial-profile/)

#### Features

##### Best rated features

- Archiving & Retention: 5/5
- Reporting & Statistics: 5/5

[See all features](/archiving/archivesocial-profile/#key-features)

#### Pricing

##### All Plans

- Price: Custom
- Pricing available upon request
- Pricing Varies

[See full pricing details](/archiving/archivesocial-profile/#pricing-and-plans)

---

### [Infegy Starscape](/market-research/infegy-atlas-profile/)

- Overall rating: 4.6/5
- Reviews: 83
- Free trial: Available
- Free demo: Not available

#### Overview

Infegy Starscape is a social intelligence platform that helps brands, marketing agencies, and market research firms of all sizes understand audience behavior and trends. Infegy

[Read more](/market-research/infegy-atlas-profile/)

#### Features

##### Best rated features

- Monitoring: 5/5
- Social Media Integration: 5/5
- Competitor Monitoring: 5/5
- Natural Language Processing: 5/5

##### Worst rated features

- Influencer Tracking: 1/5
- Reputation Management: 3/5
- Collaboration Tools: 3.6/5

[See all features](/market-research/infegy-atlas-profile/#key-features)

#### Pricing

##### Basic

- Price: Custom
- Pricing available upon request

[See full pricing details](/market-research/infegy-atlas-profile/#pricing-and-plans)

---

### [QuickMetrix](/social-listening-tools/quickmetrix-profile/)

- Overall rating: 4.8/5
- Reviews: 13
- Free trial: Not available
- Free demo: Not available

#### Overview

QuickMetrix allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real time all from a single platform. Become a

[Read more](/social-listening-tools/quickmetrix-profile/)

#### Features

##### Best rated features

- Dashboard: 5/5
- Hashtag Tracking: 5/5
- Social Listening: 5/5
- Customizable Reports: 5/5

##### Worst rated features

- Search/Filter: 3/5
- Campaign Scheduling: 3/5
- Post Scheduling: 3.5/5
- Third-Party Integrations: 4/5

[See all features](/social-listening-tools/quickmetrix-profile/#key-features)

---

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](https://www.softwareadvice.com/social-media-monitoring/bigspy-profile/vs/brand24/)[

Reputation vs Birdeye

](https://www.softwareadvice.com/compare/86768-birdeye/vs/171769-Reputation-com/)[

Agorapulse vs SocialPilot

](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/vs/socialpilot/)[

Mention vs Brandwatch

](https://www.softwareadvice.com/nlp/brandwatch-profile/vs/mention/)

## Your Guide to Top Social Media Monitoring Software, February 2023

Software Advice uses reviews from real software users to highlight the top-rated Social Media Monitoring products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/)
-   [mLabs](https://www.softwareadvice.com/marketing/mlabs-profile/)
-   [Lucidya](https://www.softwareadvice.com/marketing/lucidya-profile/)
-   [YouTube Mentions](https://www.softwareadvice.com/social-media-monitoring/youtube-mentions-profile/)
-   [Sendible](https://www.softwareadvice.com/marketing/sendible-profile/)
-   [Reputation](https://www.softwareadvice.com/product/171769-Reputation-com/)
-   [Infegy Atlas](https://www.softwareadvice.com/market-research/infegy-atlas-profile/)
-   [Oktopost](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/)
-   [Social Champ](https://www.softwareadvice.com/marketing/social-champ-profile/)
-   [Metricool](https://www.softwareadvice.com/marketing/metricool-profile/)
-   [Determ](https://www.softwareadvice.com/crm/mediatoolkit-profile/)
-   [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/)
-   [Coosto](https://www.softwareadvice.com/marketing/coosto-profile/)
-   [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/)
-   [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/)
-   [Meltwater](https://www.softwareadvice.com/marketing/sysomos-profile/)
-   [Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

### Related Social Media Monitoring Software

-   [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/)
-   [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/)
-   [Public Relations Software](https://www.softwareadvice.com/public-relations/)
-   [Reputation Management Software](https://www.softwareadvice.com/reputation-management/)
-   [Review Management Software](https://www.softwareadvice.com/review-management/)
-   [Social Listening Tools Software](https://www.softwareadvice.com/social-listening-tools/)
-   [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/)
-   [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/)