Sunbird DCIM Software


 

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including health care, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. Primary features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environment management.

Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.

The asset management module provides a real-time view of the components of the data center, which can include servers, storage, patch panels and networking equipment. The centralized database features all connection and capacity information and allows users to monitor resource usage. Sunbird DCIM also offers custom dashboards and workflow automation tools.  

Sunbird DCIM is available within a monthly subscription pricing option.

 

Sunbird DCIM - Connectivity
 
  • Sunbird DCIM - Connectivity
    Connectivity
  • Sunbird DCIM - Energy management
    Energy management
  • Sunbird DCIM - Reports
    Reports
Supported Operating System(s):
Web browser (OS agnostic)

21 Reviews of Sunbird DCIM

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Jason from Nu Skin
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Sunbird allows me to keep an eye on the status of my systems.

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I am able to easily view the power and climate status of all my PDU's.

Pros

Power IQ is very easy to use and quickly shows all desired data. The web page is very easy to setup and manage. Once the hardware is in place configuring the data on the network is easy to view and report on.

Cons

The look is very basic. I would like to see more new age view. The graphics are very early internet. This does not diminish the functionality of the software, it just looks clunky.

Source: Capterra
 

Dave from Comcast
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Deploying devices is so much easier to preform with 100% accuracy.

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It organizes and centralizes information and it greatly aids in MACD

Pros

The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

Cons

That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

Source: Capterra
 

Tony from Dow Jones
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Sunbird DCIM products are user friendly and very scalable for large or small datacenter deployments!

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we were able to do precise monthly charge-backs to clients for colocation services which was crucial to the client agreement. We have nice historical views of power usage as well for all our sites using intelligent rack PDU's and we even connected the DCIM to our power and cooling infrastructure for alert monitoring benefits.
Don't have many cons, we've used the product for a few years now and it's a stable and reliable tool for our datacenter management team.

Pros

pricing was clear cut and scaled easily with license packs as needed. The tools are very intuitive and user friendly. We were up and running, tracking power in a few days.

Source: Capterra
 

Antonio from CDK Global
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Great Software, excellent support team!

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Pros

Ease of use, every new version is better than the last. support team help is great. the functionality between my devices (pdu's, crac unit's, Temperature sensors) is outstanding.

Source: Capterra
 

Mike from Hennepin County IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Easy to get reports and see overall health of the data center in one page.

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Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset.

Pros

Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training.

Cons

Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power.

Source: Capterra
 

Gregory from US Capitol Police
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

6 years of work with dcTrack & PowerIQ

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Pros

24x7 managing both our Data Centers. Received on time a power, connectivity, humidity and water alarms. Produced a great reports.

Cons

dcTrack Classic View can't open a full screen view. It could be a great to have a full vision of the dcTrack configuration

Source: Capterra
 

Joseph from Storm Prediction Center
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

The product is extremely useful when trying to determine overall facility power consumption.

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Being a High Impact FISMA IT system we are required to have automated mechanisms in place for all aspects of the system to include infrastructure. The power requirement has been satisfied.

Pros

I've found it very easy to configure and use. Setup was a breeze out of the box and any local shortcomings were easily rectified by tech support.

Cons

Reporting capabilities are somewhat limited. I had trouble initially setting up the reports and would have liked the output to be a little more granular.

Source: Capterra
 

Jason from Nu Skin
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Sunbird DCIM software is easy to use and easy to read.

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I have been able to easily keep an eye on all power, temperature, and humidity statuses for all my hardware locations. I have about 300 units that monitor areas all over the city.

Pros

I like the web interface most of all. It is very easy to use and it displays the data in a clear manor. the web interface allows for quick manipulation of data and dashboards.

Cons

the look of the web page is a little old school. It does not compromise any of the data, however, I would like to see something a little more trendy. This and several Java issues have been slightly disappointing.

Source: Capterra
 

Kevin from Raritan

May 2017

May 2017

Awesome

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Pros

Its vendor agnostic and awesome! They are very easy to work with. Definitely worth a look!!!!!!!!!

Cons

None. There are no cons that I think of, which is great!. I am a happy customer all around!!!!!!!!

Source: Capterra
 

Scott from withheld

July 2016

July 2016

PowerIQ DCIM - the foundation of any top tier data center

Ease-of-use

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PowerIQ from Sunbird (formerly Raritan) has become a staple in our Data Center Management. We depend on it daily. We've been using this powerhouse for about a decade now with zero regrets. Unmatched features from the most innovative hardware/software company I've had the pleasure of dealing with will help you rest easy while your data center purrs like a happy cat.

Pros

It started off ahead of the pack, and it's stayed there with consistent updates from (wait for it) FEEDBACK FROM USERS. I love that. It's not a shiny ball that turns out to be an empty shell once you buy it. This stuff works.

Cons

The initial setup can be daunting, but this isn't 1990 anymore and we aren't rookies. Read the manual and install the product like a boss.

Source: Capterra
 

Brian from Department of State
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2016

June 2016

GTS (DoS) Problem Management

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My experience from the cradle has been top notch and unbelievable. I stared my relationship from Raritan and continue through Sunbird.

Pros

Very customized, robust, detailed, and user friendly.

Cons

I have non at this time, it just keeps getting better.

Advice to Others

Not at this time

Source: Capterra
 

John from Pinebreeze Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Great DCIM Tool

Ease-of-use

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Value for Money

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I am an implementation partner for Sunbird. I love working with their product. They make it very easy to load data from spreadsheets and quickly stand up an instance of the tool with the client's data.

Pros

Installs very clean. The OS and database are all packaged and installed as a VM. The developers listen to your feedback and are constantly updating the software. I have always received great support from their staff.

Source: Capterra
 

Eric from Linkedin
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2016

June 2016

Solid product with great feedback and response team.

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Having deployed the Sunbird product line for nearly 4 years, there were several inflection points that forced us to make the decision: move forward with Sunbird or find another product. Each time that decision came up, Sunbird was able to act fast and provide immediate solutions to our problems. We are very happy with the customer support and responsiveness.

Pros

Simple UI doesn't overwhelm the new user yet still provides a full experience for the expert user.

Cons

Our rapid growth caused scaling issues, overloading the software.

Advice to Others

The features on the roadmap cover pretty much all of my must have's, and Sunbird makes sure to listen to and consider the "nice-to-have's" as well.

Source: Capterra
 

Tylerk from The Pennsylvania State University
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2016

June 2016

Sunbird DCIM

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My overall experience has been good. I like the direction the software is heading by moving more features and functionality to the web client and away from classic view. I really like sort and filter functionality as well as the import / export feature that can be used with Microsoft Excel. A built-in models library is very helpful and has saved us a bunch of time.

Pros

Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

Cons

The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

Advice to Others

Would be a nice feature if you could use variables when using the sort and filter feature, such as R*30 if I wanted a list of all devices matching R330, R430, R530. Would like to add an additional color or two to the floor maps such as orange to allow for us to represent different health states. Green, yellow, and red doesn't allow us to customize our logic on the back end well enough.

Source: Capterra
 

Tanner from Midco
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2016

June 2016

Tanner's Sunbird DCIM Software Review

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We were tracking all of our PDUs through spread sheets and monitoring ping through solarwinds before coming across this product. It has helped our facilities staff immensely with monitoring power usage throughout all of our sites.

Pros

I really like the Data Center tab where i can expand down and see what equipment and pdus are located in each rack.

Cons

When setting the display to PDU name it hides the IP address of the PDU and vice versa. It was apparently a security concern for some companies, but a pain for us.

Source: Capterra
 

Joseph from UF Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2016

June 2016

A true partner in Sunbird

Ease-of-use

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We have found a true partner with the team at Sunbird. They are there to listen, investigate, and offer advice and solutions to any questions we have. The product is flexible enough to adapt to what you need it to do while offering a solid structure to build on.

Pros

Sunbird listens to all of there customers and then plans and implements the feature requests that provide the most improvement in a timely manner. The support team is attentive and works to both understand the underlining issue and providing work around and long term solution.

Cons

The team is still working to eliminate the thick client. It isn't hard to use the thick client, but a little inconvenient to have to switch between thin and think. However you don't have to use it too often.

Advice to Others

The software has performed the way we needed it has grown with us. The whole team continues to work strongly everyday to listen to their customers and improve their product and support.

Source: Capterra
 

Alan from D.E. Shaw & Co.,
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2016

June 2016

Powerful combo - dcTrack/PowerIQ

Ease-of-use

Functionality

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We implemented dcTrack and PowerIQ a few years back. The team at Raritan/Sunbird has always been responsive to our suggestions and concerns. The tools have met our needs.

Pros

We like the ability within PowerIQ to control our vendor agnostic managed rack power strips.

Source: Capterra
 

John from GovDelivery, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2016

June 2016

Good, but ew need trainign on what else it can do for us.

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I inherited this product from a colleague that has left the company, so I am not sure of the capabilities of the software, and if we can integrate it with our other data center products, both from Raritan as well as APC.

Pros

The ability to see all of our PDUs in a single screen.

Cons

It doesn't do an automatic log in to the PDU when I click the link for the PDU. It would be nice if it stored the log in information and logged me in automatically.

Source: Capterra
 

Brian from Midco
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2016

June 2016

Hard to imagine business without Power IQ

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Being responsible for 100+ sites, the level of visibility Power IQ provides is extremely valuable. Prior to using this product, we did not have this in a centralized platform. There have been numerous success stories since deploying Power IQ and we are pleased with the continual development this product is receiving. The product is evolving into many of the features we have a roadmap for integrating so it is definately product that justifies the investment.

Pros

Having all the information for all our locations centrally located has helped greatly. The ability to power cycle an entire device that is dual power corded has helped as well.

Cons

The floor plans in the dashboard view take a long time to load. With all the sites and having them on a slideshow, not always is the floorplan populated prior to switching to a different view.

Source: Capterra
 

Justin from Comcast
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2016

June 2016

Justin Erdmann Comcast

Ease-of-use

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DC Track has been an interesting Journey, Starting out some of the features that were discussed in the first demonstration did not seem to work as advertised but over time the software support has been awesome and the tool is coming a long way. It now can do a lot of the tasks that I need it too.

Pros

DC Track makes it very easy to search a lot of different ways and does not allow the typical typos or duplicates that you get when using Excel. It has not been 100% but light years better than Excel

Cons

The time it takes to use the tool as a stand alone software. A lot of guys are still using Excel and importing into the tool. This makes common input errors a norm.

Advice to Others

As the tool develops adding in more logic that will decrease the time to build in the tool will help us greatly. A lot of these issues were covered in the Denver conference on June 16th. I look forward to seeing the new developments that come out of that working session. I did have 4 stars on the ease of use and for some reason it dropped to 2 and will not let me change it!

Source: Capterra
 
 
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