Teamleader is a customer relationship management tool developed for both SMBs and larger growing companies.
Key features of the program include stand-alone sales automation, customer service and support, help desk, web self-service, and live chat. Users can organize their sales contacts, house vital documents, and analyze the pipeline through a unified database. A calendar feature is available to set appointments and follow-up reminders. Teamleader is equipped with ticketing, project management, and employee performance reporting as well.
The platform is customizable to suit the needs of varying business types. Advertising agencies, construction companies, maintenance, manufacturing, media, consulting, property management, legal, software, real estate, hospitality businesses and others can adapt to the software.
Teamleader is browser agnostic and accessible via both desktops and mobile devices. A mobile app is attainable for remote usage. The system provides integration with Google, Office 365, MailChimp, DropBox, and other collaborative tools.