Since 2001, WebQA has been providing small to mid-sized clients with flexible, cost-effective CRM software for their business, school, or organization. As one of the more affordable web-based options on the market today, WebQA serves the needs of over 60 million people on three continents.
As the Internet expanded and grew in popularity, it became clear that there was a need in the market for a web-based Customer Relationship Management solution that wouldn't break the bank. By providing a dependable and user-friendly web-based system and keeping deployment costs low, WebQA was able to meet that need with exceptional success. WebQA is designed to bring customer service to another level, providing powerful solutions for ticket management and incident tracking.
WebQA provides a complete suite of applications, offering powerful tools for customer service, account management, issue tracking, e-mail management, and more. Working together, these modules can help increase team productivity, customer satisfaction, and help empower a unique, collaborative relationship with your customers.
This flexible system is scalable to any size organization in many industries: financial institutions, consumer goods, post secondary education, construction, healthcare, and more. Some noteworthy customers of WebQA include McAfee, Kensington Products, Taunton Press, Jelly Belly, Bank One and Vancity Credit Union. It is easily Mac compatible, and can integrate with most other applications, such as sales support systems, financial systems, and ERP systems.