X2Engine is an open-source integrated marketing, sales and customer services solution suited for businesses of all sizes. The system can be implemented both on-premise and in the cloud.
The X2Engine marketing engine features marketing workflow automation and website activity tracking, contact lead routing, targeted email campaigns and Web lead capture forms. Its sales engine features contact relationship, deal opportunity tracking, record relationship, sales funnel and process pipeline, an email correspondence manager, contact interaction history chart and alerts and notifications.
The X2Engine administrative panel provides a range of managerial and supervisory abilities and tools to regulate each aspect of the software, and administrators can provide role-based access. The system features reporting and analytics capabilities to monitor and make changes to key activities as per the performance of marketing, sales and service.
Users of the system can also collaborate with other team members using X2Engine’s social intranet capabilities, including with smartphones and mobile applications.