Kangaroo Software


 

Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management and analytics within a suite.

Kangaroo features loyalty program management, which allows users to create reward programs for customers based on their visits or spending. Customers can earn and redeem reward points by scanning a QR code from the Kangaroo app. Users can also award points to customers who purchase specific items.

Kangaroo's marketing management feature allows users to design targeted campaigns based on customer tags such as location and monthly spending. The solution also allows users to send messages to customers nearby the shops based on their geographical location.

With the help of an analytical dashboard to track key customer metrics, users gain an understanding of customers' shopping behavior and are better equipped in making decisions regarding customer handling practices.

 

Kangaroo - Mobile app
 
  • Kangaroo - Mobile app
    Mobile app
  • Kangaroo - POS integration
    POS integration
Supported Operating System(s):
Web browser (OS agnostic)

15 Reviews of Kangaroo

Showing 1-15 of 15

 

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Steven from Mon Chi Cha Bistro
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Kangaroo rewards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Easy to use software. Our customer like the punch system, they know what and when they can get their reward.

Source: Capterra
 

Anastasia from Weebounce Art Supplies Store & Gallery

January 2017

January 2017

Very helpful team... Personally I am tech challenged so the help is great. Integration with POS gre

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Able to get assistance right away and they are willing to walk you through the steps. It is now integrated with my POS and I'm loving it even more.

Source: Capterra
 

Nicolas from Gare Gamelle
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Excellent Experience, I recommand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Customers love the system and it's very easy to use for everybody. We recommend Kangaroo Rewards to all the stores.

Source: Capterra
 

Travis from Haircuts by Travis

December 2016

December 2016

Great Customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the application it does everything I want and more for the right price. I highly recommended them.

Source: Capterra
 

Michael from Mascot plus

December 2016

December 2016

Mascot plus inc

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's was all a great service and tool to boost our sales. The features were nice and were very user-friendly.

Source: Capterra
 

Ellie from A Votre Sante

December 2016

December 2016

Great app for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

This app is easy to use and helped us stay competitive with an easy to use reward system for our customers.

Source: Capterra
 

Francisco from Nature Sante Health Food Store
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

A must in your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been in business for more than 18 years and I've always wanted to have a loyalty program that worked for us. For a local business, it is really expensive to have your own software. Kangaroo gave us the chance to customize everything we wanted and more. Kangaroo is always updating and hearing us out on how to improve their software. Cannot say anything bad about the software. I'm proud to say that I believe in this concept of rewarding clients for their loyalty; Kangaroo is the professional way to do so.

Pros

Customizable, professional brand, a lot of features

Cons

Price

Source: Capterra
 

Catherine from Hotel St-Denis

December 2016

December 2016

Perfect fit for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and friendly service.
Easy for us, also our customer's.
Great add to our business.
Finally found a program that fits us.

Source: Capterra
 

Peter from MARCHE ROYAL
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great Business Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great tool to reward our clients. They are after all the most important part of any business.

Advice to Others

To tell the clients what the pin does when they receive it as soon as they sign up.

Source: Capterra
 

Anastasia from Weebounce Art Supplies Store & Gallery

December 2016

December 2016

Reward points

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service is excellent. Questions answered right away. Friendly and convenient.

Source: Capterra
 

Raj from Perfume Outlet

December 2016

December 2016

The Right Tool for small businesses

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Product with unlimited options, very customizable. Support team is very dedicated and works until solution is customised to your satisfaction. Price is reasonable. The best bang for your bucks

Pros

Ease of operation
Options available in the setup.
Giftcard and alacarte option.
Pricing

Cons

None

Advice to Others

Not really

Source: Capterra
 

Pascale from Un Amour des Thes

October 2016

October 2016

All in one promo and rewards program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Kangooroo is an incredibly user friendly and versatile tool. I use it mainly for customer rewards and statistics using the client dashboard. Clients love it and I have noticed an increase in traffic since the program has been implemented.

Source: Capterra
 

Emma from Emmagination

October 2016

October 2016

Awesome Loyalty Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

As a small business owner, I love the ease of use. It really does build loyalty and also helps break the ice when meeting a customer for the first time.

Source: Capterra
 

Christina from Brandy's Canine Cafe
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

5 star service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

there are cheaper companies out there that have the same kind of service, but i think Kangaroo takes it a step fursther and helps the businesses grow by using social media to their advantage! i am very satisfied with their product!

Pros

easy interface

Cons

sizing of graphics and images are limited

Source: Capterra
 

Curt from Muscle Depot
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Kangaroo helped us in so many ways!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We don¿t use Adwords and Facebook ads anymore¿ We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :)

Pros

ease of use for both Merchants and Customers.

Cons

Nothing to mention other than whatever we want to have, we just ask for it and they add it for everyone else to benefit from. they're amazing!

Source: Capterra