Beyond ARM

RATING:

4.2

(38)

About Beyond ARM

Beyond ARM is a cloud-based and on-premise debt collection software for businesses of all sizes. It is suitable for Accounts Receivable Management (ARM), financial services, government, health care, legal, consumer lending and commercial lending companies. Primary features include Accounts Receivable Management (ARM), predictive dialling, credit/risk scoring, reporting and analytics. It helps companies reduce the debt collection time and increase customer receivables. Other features include e-signatures, e-payment processing, secure AR/debitor communication, collection agency client communication, bill and document presentment. Beyond ARM allows business managers and staff to manage the accounts receivables, define on screen design and action workflow of the ...

Beyond ARM Pricing

Contact DAKCS for pricing information or a quote.

Starting price: 

$1,500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Beyond ARM account work status
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Beyond ARM Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Beyond ARM

1 - 5 of 38 Reviews

User Profile

Brad

Verified reviewer

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Good experience and relationship working with DAKCS.

The ability to target those accounts that are most collectible and get them over to my collectors.

PROS

I've been working with DAKCS Software Systems for the past 23 years and have really enjoyed the relationship that we have developed. With all the challenges that we, as a collection industry, face it is imperative that you partner with a company that is willing to work hand in hand. DAKCS has always been there to help navigate this very rocky road.

CONS

Need to have yearly conferences. They started having them last year and I really enjoyed the layout.

User Profile

chris

Verified reviewer

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2020

Great Staff and Company

Been with Dakcs/Beyond since 2000, plan to be with them for another 20 years!

PROS

Honestly i like the helpful staff, they become like extended Family

CONS

I would like to see them partner with more vendors, rather than try to create new products from the ground up.

Reason for choosing Beyond ARM

We know the product and the people, weren't looking to switch just wanted to see what else was out there.

Rosalva

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

General Office manager/Co-Owner

PROS

Secured and very modern features for collections agencies

CONS

To many steps to key in new business and collection procedures (slow)

KIMBERLY

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2018

FOR THE MOST PART, WE LIKE BEYOND,BUT THERE CAN BE SOME FRUSTRATION ON BEING ABLE TO DO WHAT WE WANT

PROS

THE ADVANCED INQUIRY IS VERY NICE AS YOU CAN FIND ALMOST ANYTHING AS LONG AS YOU KNOW THE PARAMETERS NEEDED.

CONS

SOME FEATURES THAT WE FEEL SHOULD BE STANDARD ARE NOT OFFERED AT ALL. SUPPORT IS HELPFUL, BUT SOMETIMES NOT ALWAYS KNOWLEDGEABLE AND I FEEL LIKE SOMETIMES.

Jon

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Great Company, Solid Product

PROS

Great service and stability. The people at DAKCS provide excellent customer support. We have had virtually no downtime since we have been using their software (10+ years) They are friendly and very responsive. The software is solid and a great value for the price. No software is perfect and there are areas that I think they could improve, but overall I highly recommend DAKCS .

CONS

The software could be more user friendly and intuitive. They could d a better job with systems training and documentation but that seems to be a trend in the world of quickly changing technology. Some of the features are a lit clunky but you can certainly work with them.