DentiMax Software


 

DentiMax offers a complete digital sensor and practice management software with integrated ONC-ACB certified electronic health recording system capabilities for dental clinics. The software can be installed locally on any Window-based device or hosted in the cloud as a SaaS application. The combined suite offers features such as insurance and claim management, patient billing, period charting, patient scheduling and auto clinical notes.

With DentiMax practice management system, dentists and their staff can send X-rays, medical bills, prescriptions and other insurance attachments electronically to patients. The clinical note builder allows dentists to create and record clinical notes. Clinics can use DentiMax's imaging tool or integrate their existing digital sensors to generate digital x-rays of the tooth. DentiMax supports over 25 third-party sensors including Eaglesoft, Dentrix and Softdent.

DentiMax also features the ability to track employee time, verify patient insurance online, schedule appointments, process credit card payments, maintain accounting ledger, electronically store documents, electronically send prescriptions and appointment reminders.

 

DentiMax - Charts
 
  • DentiMax - Charts
    Charts
  • DentiMax - Calendar
    Calendar
  • DentiMax - Ledger
    Ledger
  • DentiMax - Perio graph
    Perio graph
  • DentiMax - Digital sensor
    Digital sensor
  • DentiMax - X-ray image
    X-ray image
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

50 Reviews of DentiMax

 

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Software Advice Reviews (40)
More Reviews (10)

Showing 1-20 of 40

Amanda from EHR Payment
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Features, function and customer service are top notch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Fantastic product that provides an affordable software solution with all the bells and whistles! Customer service is absolutely second to none! A rare combination for a 'software' company! I highly recommend DentiMax.

Pros

Features and function rich, affordable, user-friendly, provides a great workflow which increases production. Dream Sensors set this software apart from anything on the market. Customer service is top notch!

Cons

Nothing. Needs more exposure on the market! Dental practitioners finally have an affordable choice for their offices!

 
 

EILEEN from Amazing Kidz
Specialty: Pediatric dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use software. Easy to train new employees on. We never have to worry about new staff coming on board since it's user-friendly and easy to understand. I've been using it for over 5 years and I'm happy with the DentiMax and would recommend.

 
 

Sarah from North Park Dental Office
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Dentmax is great

Ease-of-use

Functionality

Product Quality

Customer Support

This is the 2nd software I've used prior we we're using easy dental. This software is 100% better! We had trouble learning at first but customer service is amazing.

Pros

Many functions & great customer service

Cons

None

 
 

Angela from Craycroft Dental Associates
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using DentiMax in our office for just over four years. Previous to using DentiMax, we used Eaglesoft, Dentrix, and Computer Age software and there's absolutely no comparison in the ease of use in DentiMax. The online training was amazing and the software is so intuitive, we felt like pros within a few days. DentiMax is comprehensive, robust, and meets the needs of our practice. When we've had a question or problem, the tech support and training departments have been extremely easy to work with and are quick to find resolutions for us. We'll be lifetime users of DentiMax.

Pros

Ease of use, great training, good technical support, comprehensive

Cons

Have to call in for updates, they aren't automatically sent out

Advice to Others

Try demos of every product you're considering, and then buy DentiMax.

 
 

Darlene from Esteem Dental Hygiene
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Dentimax

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A couple of glitches starting out but fabulous customer support getting this product set up for our office. The product is affordable and there were no surprise fees popping up after the contract was signed as with another company I previously signed on with. Very happy with Dentimax :)

Pros

Easy to use
Affordable
Great customer support

Cons

Can't put my logo on my paperwork.
Occasionally freezes and I have to get out and sign in again...but I think they all do that.

Advice to Others

Sign up!

 
 

Eileen from Amazing Kidz Pediatric Dentistry
Specialty: Pediatric dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Dental Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.

Pros

Clinical, charting, imaging, and practice management integration. Cost effective practice management system.

Cons

Customer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.

Advice to Others

If you are looking a for a great value in comprehensive dental practice management software you should consider Dentimax.

  Response: Laurel, DentiMax

Date: February 2017

February 2017

 

Hi Eileen,
Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.

 
 

Peter from Peter yang Dds inc
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Dentimax

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Dentimax for almost ten years and it is without a doubt the best practice management software out there. With experience using both dentrix and eaglesoft I was glad to have a software that was much easier to use and much more affordable for a dentist that started his office from scratch.

Pros

Easy to use
Great price
Easy for employees to learn to use
No annoying monthly upkeep fees
Friendly customer service
Great user interface

Cons

There are no cons.

Advice to Others

If you are in the market for a practice management software Dentimax is the best option. As an owner of multiple practices, all my employees prefer Dentimax over eaglesoft and dentrix. Don't make the mistake in overspending for an inferior product just because a sales person visits your office. Don't do it because everyone else has it. Instead don't be afraid to be different from the pack. Don't be afraid to make the smart move. Become a Dentimax user.

 
 

Donald from Rialto
Specialty: Hospital
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very satisfied with the ease of use and price! Whole staff enjoys the product

Pros

Ease of use

Cons

None to speak of

Advice to Others

Worth the money!

 
 

NICOLE from BERNARD N ROTHMAN DDS PA
Specialty: Oral and maxillofacial surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

This Software system is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our oral surgery practice has been using Dentimax for the past 8 years and have nothing but positive experiences from sales, tech support and training. I would recommend anyone to utilize this software for help their practice run effectively and efficiently to have a daily workflow ease. We just recently purchased the EHR upgrade and our tech rep did our data conversion and upgrade in record time and was so knowledgeable about the system made me feel like I didnt even have to be on the phone. I also want to commend my reps for making upgrade and purchase of software a very easy transition especially with their great bubbly personalities. Again, I recommend this software for any general dentistry or specialist office and will continue to utilize them for any future endeavors. Thanks to all of you!

 
 

Austin from Advantage Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Seems great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I just did a walk through of the software with a rep and it seems very streamlined and easy to use.

Pros

Detailed accounting for the front desk and simplified tx planning for me and my assistants.

Cons

I don't know. I haven't used the software in my office

 
 

Tejal from Dentist
Specialty: General dentistry
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Dentimax upgrade review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After upgrade was hard to understand everything with couple of training. Needs to learn progressive ly.

Pros

Easy to understand

Cons

Initially confusingredients. Needs to get used to it.

 
 

Brad from Teeth For Life
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Dentimax is simply the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Dentimax is simply the best practice management software on the market. Easy to learn. Easy to use. Excellent integration with patient communicator and digital radiography. Excellent support. Very affordable!

Pros

The ability of dentimax to manage EVERYTHING. E-claims. Digital radiography. Patient communicator. Intra-oral camera. I mean EVERYTHING.

Cons

Nothing.

Advice to Others

Buy it. Learn it. LOVE IT!

 
 

Kent from Mesa Dental Health
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can’t say enough about the training and support that I have received from DentiMax! Their trainers are amazing (yes Alicia that’s you ) and their support is amazing too! I have used various software programs over the years, including Softdent and Dentrix , and can say without hesitation that DentiMax is by far and away the best system that I have ever used.
One of the things that I like so much about DentiMax is its reporting and billing capability. The software provides dead on accurate numbers that enable us to collect the patient’s portion before we ever bill the insurance. This is so nice. Another thing that I love about the software is its integration with digital imaging. My DentiMax’s imaging software totally integrates with the practice management side and the x-ray images are beautiful. In fact, my DentiMax digital sensors produce a better quality, crisper x-ray image than my associate’s far more expensive digital x-ray sensors (I tried to tell him).
If you are looking for a complete system that is easy to use, you should go with DentiMax. Don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Pros

• I love the appointment book! I wish my iPhone appointment book was as easy to use. From my patient’s appointment, I can flow to their chart, ledger, patient and perio screens and access any information I want on the patient. It’s easy to move appointments around, view the scheduled production, revenue and cash flow by day and month … I can’t say enough about the appointment book.

• I like the charting screen a lot too. I can even see my patients x-rays while I am treatment planning. Also, the clicks to treatment plan a patient are about ½ the clicks of the other systems I have used. It’s just nice to be able to quickly treatment plan and present it to the patient without taking a lot of time.

• The ledger is really good. Right on the ledger, I can easily see what the patient owes and what the insurance owes. It also shows if the deductible has been met and what is left on the max benefit.

• Clinical notes. It took me a while to give up my paper note and go electronic. All I can say is what a HUGE TIME SAVER!!! DentiMax has to have the best clinical notes on the market!

• Reports and Statements. They’re good and easy to use. There are several statements but the one I like the most is the anticipated family statement. It tell the patient what they owe and what their insurance owes in detail. When my patient’s get a statement, they just pay it; the info is all right there. The statements are really good.

Cons

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

Advice to Others

If you are looking for a complete system that is easy to use, go with DentiMax. Also, don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

 
 

Lisa from Quality Dental Services, Inc.
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!! MAYBE THEN CHANGES WOULD BE MADE!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies. Have been using this program for 3 years. Previously had Datateam. Although there are decent features with this Program, there are so many that shouldn't even be an issue. I am not the type of person who needs Support for how to work the Dentimax Program. However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems. An example, there is a 1 cent rounding problem. The program tells you what the patient's balance is, then they pay it in full. When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent.
If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

Pros

We like the email appointment reminders. We recently signed up with ZipWhip (awesome product) so we can text patients using our office landline. $20 unlimited texts. Rumor has it Dentemax is finally coming into the texting age and they will be charging $30 a month for 500 texts. Since we text way over that we will probably stick with ZipWhip since it is so easy to use, unlimited texts and cheaper.
Other Pros......I guess right now I am so frustrated because I know all the issues we have to deal with on a daily basis should not be a problem and it is overshadowing the good of the program.

Cons

1.) HUGE, HUGE, HUGE PROBLEM!!!!!...... a dental program that does not allow you to choose prophy frequencies of 2/12 consecutive months. They only allow you to pick 1/___ months. This does not help at all with the people having the 2/12 consecutive months. I decided to write this review after getting another rejection from an insurance company rejecting a cleaning and exam due to frequencies on a patient having the 2/12 months frequency plan. The prophy was done 6 months from the last cleaning but not 12 months from the prophy before the previous one. This makes patients angry having to pay for a check up! They hold us responsible for when their insurance will pay for their cleanings. So either charge the patient and lose them, or write off and lose money. When I called Dentemax about this problem I was told "most people have the 1/6 mos" and the gentleman from Dentemax had never heard of cleanings 2 in12 months. Seriously!!! This should be a STANDARD FEATURE in any Dental Program. You should not manually have to check this manually for every patient!!!!
2) Cores - It is general dental office knowledge that cores are Class III for 99.9% of patients with Insurance. Dentemax has Cores defaulted to Class II. So if you want the program to calculate the core copay correctly, you have to figure it out manually and adjust insurance estimate w on each and every core you ever key in. Or, you can go into every insurance plan and manually classify the code as Class III. (Right now just for Delta Dental we have 200 insurance plans in the computer. So that would mean making that adjustment 200 times for Delta, not including every other Insurance plan we have)
3. Unable to print out an envelope to a Patient or an Insurance Company unless we have a special printer. Come on!!! So we manually write out addresses. Lots of fun!! Plus the Statements aren't aligned to put into a window envelope. You have to do oragami so the address on the Statement shows in the envelope window.
4. Walk out Statements are confusing and hard to understand for Patients. Be ready to try and explain the bill.
5. For some reason when you are in the patient ledger and tell a patient what their balance is, then they give you payment, you go into "Add Patient Payment", the balance is different a lot of the time for no rhyme or reason.
6. When services are keyed in, a lot of the time Dentemax does not take into account the insurance and charges everything to the patient. Then we need to pull out our calculators and manually figure out the copay and then adjust the insurance adjustment for each procedure. this happens about 75 percent of the time.
7. The Scheduler, could we possibly make the Calendar a little smaller!!!!!!! Take a look at their Scheduler Screen, see that little box in the top left hand corner, see the little arrows...... you have to hit those little arrows to get from month to month. Hopefully you didn't have too much caffeine that morning and your hands aren't shaky. There is a lot of empty space on the lower left of the Scheduler Screen. How hard would it be just to have the months listed so you can easily click on the month you want to get to?!?!?!?!
I could go on and on.

Advice to Others

Pay a little more to get a Dental Program that has features that should be standard on a Dental Program.

  Response: Alicia, DentiMax

Date: October 2016

October 2016

 

Hi Lisa,

I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them!

In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you.

Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end.

1) Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature.
2) Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so.
3) We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you.
4) Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default.
5) The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item.
6) DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved.
7) Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too.

We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list!
Thank you kindly.

 
 

Amy from Private dental office
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

best customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was searching the cloud base software for a while. DentiMax's customer support is the best. They answer all my questions in time, provide enough information whenever I need them, very professional. What I love them the most is the way they interact with the customers --- they are always there, but never push you. That's what I call " support".

 
 

Renae from Smiles To Go, LLC
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Product/Support Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For the most part, I would say that we are very pleased with Dentimax and the support. We have had issues with one of the representatives but other than that it has been good. The only problem is the hold time when calling in for support. There also seems to be a high turn over which makes it hard to build a good business relationship.

Pros

It's ease of use, it is user friendly.

Cons

Cannot export reports to excel or other format unless you buy another product.

  Response: Alicia, DentiMax

Date: October 2016

October 2016

 

Thank you so much for the feedback Renae! We certainly want you to be happy with each and every team member we have, so would love more feedback on this directly when you have the chance please.

We do have all of our support in-house and each person on the team is very important to us and our customer experience. Some of our team has been with us for 11 years, others are more recent. If you ever have a concern with the answer you are receiving, please ask to speak with a supervisor and we will be happy to verify the information you are getting to make sure you are taken care of.

Also, you can absolutely send reports from DentiMax to excel without another product except for DentiMax and excel. I will have the training team reach out to you and make sure that you are comfortable doing so (it’s super easy!). Thank you kindly!

 
 

Hosam from MEMITS Solutions LLC
Specialty: General dentistry

August 2016

August 2016

simply amazing , affordable and do the job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

user friendly
powerful billing capabilities
built-in report writer
very impressive support team with amazing response time
easy interface to 3rd party systems
bridging almost done for all imaging software

Likes Least

wish if its web based and wish if it support unicode characters

Recommendations

take full scripted workflow scenario test , check ability to bridge to 3rd party imaging softwares
check possibility to custom your own reports
possibility to read your data in case you decide to move into another software

  Response: Alicia, DentiMax, DentiMax

Date: September 2016

September 2016

 

Thank you so much for your feedback. DentiMax bridges to virtually every imaging software used in North America, including the following: Dexis, Schick, Kodak, Suni, VixWin, Visix/TigerView, Eva, Prolmage, Dent-X, PlanMeca Dimaxis, , Apteryx, Belmont, Cliniview, CliniTouch, DDS ApWorks, ImageDDS, ImageXL, MaxView, PPDx, VisionDent, Lightyear, XDR, Dolphin Imaging, DentiMax Imaging and others. In addition, DentiMax offers an Internet version of the software which gives you complete access to your practice data from any computer that has high-speed Internet capability; making the perfect solution for multi-location practices and billing services.

 
 

Waty from H. Wiredja, DDS
Specialty: General dentistry

July 2016

July 2016

pleasing and satisfying product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

This Practice Management solfware is user friendly and offers many features. It has capability to integrate with other sensors or intra oral cameras.
Outstanding Tech Support : very professional, courteous, and helpful.

Likes Least

We have been using Dentimax for over 3 years. So far, we have not encounter any disapointment. Everything is working perfectly.

Recommendations

I will strongly recommend Dentimax for its practicality, simplicity, effortable price, and excellent support.

 
 

Richard from Richard S Nemes Jr. DDS
Specialty: General dentistry

February 2016

February 2016

Dentimax first time user

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I truly like the ease of organization you have with the patients charts.

Likes Least

You really could use 10 times the training. Our rep did a wonderful job in the 2 days provided.
Also, you need other services to send claims or to text patients. I was under the impression that the software could do both of these things on its own when I purchased it.

Recommendations

Test try the software before buying. Ask very specific questions about what you want from the software and what is needed other than the PMS to accomplish those tasks.

  Response: Alicia, DentiMax, DentiMax

Date: September 2016

September 2016

 

Thank you so much for your feedback! DentiMax does advertise Integrated E-Claims and Texting/Email confirmations. Both of those are currently done through a third party that works closely with DentiMax to make it easy to provide excellent service, right from inside the software. You do have a couple integrated options for a clearinghouse, which allows you to choose the one that best suits your practice.

 
 

Cindy from Cosmetic & Implant Dentistry Center
Specialty: General dentistry

January 2016

January 2016

Dentimax, a great experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I can absolutely say I love dentimax, it has made my work so much easier, from insurance forms to billing. It keeps track of everything.

Likes Least

The manual is kind of confusing, but aside from that everything has been great

Recommendations

try it!! its very easy to use and makes your job alot more easy