Dentrix Ascend Software


 

Henry Schein Dentrix Ascend is a dental practice management system that can scale with any size practice. It's also available as both a cloud-based and server-based solution. All information can be accessed from any location in real time, from any device—Mac, PC, or tablet.

Dentrix Ascend offers an integrated practice management suite with clinical charting, billing, patient scheduling and imaging in a “natural user interface” (NUI) designed to shorten the learning curve by simplifying the workflow.

The most pertinent information is available as soon as a user logs in, and patient information can be found with a single click. The software also focuses on better patient care with targeted practice goals and a list of specific activities for each team member.

Because the software is delivered over the cloud, practices don’t have to worry about installing upgrades or maintaining expensive servers. It’s also available in a pay-as-you-go subscription.

Dentrix Ascend is best suited for those in dentistry and periodontics, as well as practices who specialize in pediatrics.

 

Dentrix Ascend - Practice overview
 
  • Dentrix Ascend - Practice overview
    Practice overview
  • Dentrix Ascend - Practice schedule
    Practice schedule
  • Dentrix Ascend - Patient overview
    Patient overview
  • Dentrix Ascend - Clinical chart
    Clinical chart
  • Dentrix Ascend - Ledger
    Ledger
  • Dentrix Ascend - Perio chart
    Perio chart
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

26 Reviews of Dentrix Ascend

Showing 1-20 of 25

 

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Christian from Steven Glickman DDS
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Potential, but need works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Ascend has potential to be great. No longer do you need an expensive network with IT support. Everything is cloud based which means it can be accessed anywhere...big plus.
The only is the only UI. It needs to be more user friendly and more flexible. It didn't feel like the natural transition from Dentrix G6 at all. When you call for support it almost seems like they are still trying to learn alongside the users.

Pros

Potential to be great

Cons

User Interface
Support
Not Dentrix anyone was expecting

Advice to Others

I would wait to get Dentrix Ascend until the fix the UI and make it more similar to Dentrix Software.

 
 

r from oral surgery
Specialty: Oral and maxillofacial surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

functional but not use friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

does everything from medical dental kiosk thank you

Pros

does everything

Cons

hard to use hard to train on

Advice to Others

research new versions

 
 

Karyn from Seaside Dentistry
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Just be aware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

..."Because the software is delivered over the cloud, practices don’t have to worry about installing upgrades or maintaining expensive servers"...

Yes, until there is an internet outage as we have seen a few times then everything stops and no work cane be done and patient info cannot be accessed.

Servers are not expensive, and there is a lot to be said for controlling one's own environment and not relying increasingly on multiple layers of 3rd party resources.

Pros

You get used to it after a while.

Cons

A Cloud service
Cumbersome
Slow

Advice to Others

There are better solutions out there. And definitely stick to an "in-house" product - not a Cloud application.

 
 

Rene from R. McKell Young DMD
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

MAYDEN7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have worked with Dentrix for almost 9 years. It is a simple program to use

Pros

Easy to work with,

Cons

Management reports are less than desired. It is hard to customize some areas in the charting and notes. There are too many maximums in certain areas such as health HX. Support is not always supportive. I think most read out of a manual as they are trying to help you and take the long way around the barn! We use a different source for e claims and statements.

Advice to Others

Look for a program that supports your office specific needs

 
 

Alexandra from Ink & Slate Co
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Dentrix- the necessary evil.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using Dentrix in dental practices for the last 7 years. It has a lot of functionality wrapped up into an involved package. Once you are familiar with Dentrix you will find it's potential to be exponential. I often find that onboarding new practices with it have its own challenges. With that being said when asked which Practice Managment Software I would recommend it is alway top three. Lastly, as it is the biggest player on the playground you would think they would invest a little more into their support. If you have the time to wait on the phone, or the experiance to know what your problem is then you can find a solution with their online support. However, if you are unsure of what your problem is or why it is happening it is best to work with an I.T company to work with Dentrix support and even then be prepared for a finger pointing match.

Pros

Integrations, Capabilities.

Cons

Training curve, Support.

Advice to Others

Don't rule Dentrix out as the integrations with other software gives it a monopoly on the market. However, if you are smaller and don't need as many connections you may be better suited looking into some on the newer software's to market.

 
 

Bella from Soft Touch Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Dentrix is a great product that changed my practice....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Dentrix is a great product that allows me to view all of a patients files and see the xray images. We have used a number of software types before but they were too complicated and not as robust as Dentrix. I can see the number of patients each day and the number of patients for the week as well as insurance submissions and claims. Great product ....Bella Normatov, DDS

Pros

Ease of use and easy to teach a staff member

Cons

sometimes slow but usually our server...would be good to know what are the best server and computer requirements.

Advice to Others

Order a demo

 
 

Heejung from Blackford dental
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Dentrix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Its pretty good sometimes technical errors or difficulty.

 
 

Courtney from Blackford Dental
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Dentrix review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I have to use this product everyday, and it is actually the only dental software that I ever had to use. The software is very easy to navigate and understand.

Pros

Easy to use and understand

Cons

I wish there was a way to hide patient names and phone numbers on the appointment book ( or if there is a way I have no figured it out yet :)

Advice to Others

May seem slightly overwhelming at first, but after messing around with the program for a half hour you will be a wiz.

 
 

Michelle from Blackford Dental
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

excellent system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

excellent system, easy to learn , very good at keeping everything organized. would recommend to other.

 
 

William from Signature Smiles
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

dentrix review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

dentrix is a fantastic piece of software relative to use in any dental facility

 
 

Nicole from Blackford Dental
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

dentrix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a great system , it is very easy to use/learn.
very good at keeping everything organized. Highly recommended

 
 

Lauri from Blackford Dental
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Dentrix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Dentrix is a very easy program. I use it everyday and never run into any issues. Everything is very easy to understand. I would recommend this program.

 
 

shawn from signature smiles
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

GREAT SYSTEM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a great system, it is very easy to use. I would highly recommend it .

 
 

Pamela from Blackford Dental Management
Specialty: General dentistry
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Proper Training Advisable

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

This seems to be a great software and easy to use once you're properly trained.

 
 

liane from Blackford dental
Specialty: General dentistry
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Great program!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Makes my job a ton easier with this product!!! You will enjoy!!!

Pros

easy to navigate and help with in the dental field

Cons

none

Advice to Others

will make your job Easier!!

 
 

Victoria from Blackford Dental
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

great

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

This is a great software , very easy and quick to learn .

 
 

Elizabeth from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

4 Star

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I love it. Very easy to learn and manipulate. I like the best out of all softwares I have used within the last ten years.

Pros

Easy to use

Cons

Images become blurry at times

Advice to Others

Take your time and you will love it

 
 

Katelyn from Good Neighbor Dental Oyster Point
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Dentrix is very user friendly! I had never worked in dental before and it was easy for me to use!

Pros

Lots of training and easy to navigate through!

Cons

Waiting for a long time to speak with someone for support.

Advice to Others

Great to use in a bigger office!

 
 

Carina from Dr Ronald Flores Dds
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Ascend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Once you get how to use it, it becomes easier and easier every time. However, some of the functionalities aren't intuitive and the reporting is as if someone who queried these reports aren't dental savvy.

Pros

The functionalities help streamline the office

Cons

Reporting isn't amazing yet.

Advice to Others

It will get better because feedback is put into a queue by the developers to restructure the software.

 
 

Alex from Ummc sod
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Dentrix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I am a bit indifferent when it comes to this software. There are several functional and speed of use aspects I'd love to change or improve but I have used several other products and in comparison I would have to say this is one of the better systems for this use.

Pros

Ease of use and day to day functionality when comparing to other systems.

Cons

Sometimes have problems with freezing up and the system takes a little while to learn to use. But once you do you will enjoy it overall.

Advice to Others

It's a good brand to go with and even if you are not 100% satisfied, know that the other systems are not on the level of this one.

 
 
 
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