Dentrix Enterprise Software


 

Dentrix Enterprise is a software suite for dental care. It is suitable for organizations like large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations. On-premise and cloud-based deployments are available.

Dentrix Enterprise provides tools for scheduling, appointment booking, e-prescribing and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules.

Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, Medicaid reimbursement, payer utilization and more. Permission controls allow users to restrict access for individuals or groups. Dentrix Enterprise can be integrated with software such as Allscripts, eClinicalWorks, Epic and SuccessEHS.

Support is provided via live chat, email and over the phone. Pricing models vary depending on customer needs.

 

Dentrix Enterprise - Procedure information
 
  • Dentrix Enterprise - Procedure information
    Procedure information
  • Dentrix Enterprise - Summary
    Summary
  • Dentrix Enterprise - Ledger
    Ledger
  • Dentrix Enterprise - Patient chart
    Patient chart
  • Dentrix Enterprise - Appointment book
    Appointment book
  • Dentrix Enterprise - Patient appointments
    Patient appointments
Supported Operating System(s):
Windows 7, HP-UX, Web browser (OS agnostic), Windows 8, Windows 10

5 Reviews of Dentrix Enterprise

 

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Software Advice Reviews (2)
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Showing 1-2 of 2

hannah from Blackforddental Management
Specialty: General dentistry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Not user Friendly, needs a updated look

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have no pros about Dentrix compared to other softwares that I have used. I have created a side by side comparison of the use of Open Dental and Dentrix. All features comparison from scheduling, accounts, reports, documents, notes etc. If I had to choose one pro that Dentrix has that Open Dental or Eagle Soft does not have is you can select in the patient's chart if they are English speaking or Spanish speaking.

Cons

Dentrix is not user-friendly. I have used Eaglesoft and Currently Dentrix and Open Dental. Open Dental and EagleSoft are very similar. It is easy to navigate between a patient, account, chart, notes, etc. Dentrix if you search for a patient you have to continue to type that patients name back in to navigate between family file chart etc. You would have to be experienced with both softwares to really see how much easier the use of Open Dental is then Dentrix. All new employees who come in and see the ease of Open Dental love their software. Open Dental has an early 90's outdated Microsoft look.

 
 

Manuel from Camarena Health
Specialty: General dentistry
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great integration with third party applications if you need to extend your processes.

Pros

This is a very functional application that provides all aspects that are needed for any Dental office. A full package covering from appointments to treatment plans and awesome family charting.

Cons

Don't have a Con. This application actually covers all needs. We have a few remote sites with a central server and don't have any issues.

 
 
 
Showing 1-3 of 3

David from Native American Health Center
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Dentrix Enterprise is the one stop shop for Dental Clinics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Dentrix Enterprise for eight (8) years. I recommend Dentrix for these reasons
Tech Support is knowledgeable, responsive, and professional
Compatible with many x-ray sensors
Features are current and are user friendly

Pros

The feature I like most about Dentrix is how it is accessible from both onsite and at offsite locations.

Cons

I wish that the Dentrix Client Version would auto upgrade after upgrading the Dentrix Server. Other than that, I have no complaints.

Advice to Others

Dentrix integrates well with many Medical E.H.R. Practice Management Systems as well.

Source: Capterra
 

Brian from Hospital & Health Care
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Solid build, easy to use, great support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Coming from an environment where there are multiple EHR systems my colleages are often jealous of Dentrix Enterprise. The documentation is thorough, which makes training staff and revising our own manuals a breeze. The software itself very infrequently has problems, and when they occur they are usually resolved within the day.

Pros

Easy to use, easy to setup, very customizable, great support, interfaces with other common software. Out performs our medical and behavioral health software for ease of use, implementation, and regular maintenance.

Cons

A little pricey, especially when getting into Meaningful Use. Would like to see less third-party integrations for meaningful use or more options for third-party integrations. Would also like to see a built in maintenance solution.

Advice to Others

Coming from an environment where there are multiple EHR systems my colleages are often jealous of Dentrix Enterprise. The documentation is thorough, which makes training staff and revising our own manuals a breeze. The software itself very infrequently has problems, and when they occur they are usually resolved within the day.

Source: Capterra
 

michael from Joy Dental Management Group
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Perfect for multiple offices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we went from one practice to the second practice it became obvious to me that we needed something different then the ability to remote into the other offices computer to see what the numbers were for the day. We were beginning to lose touch with the new office. We looked for multiple solutions to our problem and demoed multiple software packages. After finding Enterprise, there was not a close second. Its ability to jump from clinic to clinic was amazing. The reporting gave us the solution we were looking for. I wanted something that put as much emphasis on the business of dentistry as it did dentistry itself. We now have the ability to stay macro and look at all our clinics (5) as a whole or, with the click of a button, drill down to the micro and find out what our areas of opportunity are with a single line item in a clinic. Without this software, we would not be in the place we are today and would not be looking to expand anymore.

Pros

The ability to jump from clinic to clinic as well as the reports that it allows you to pull out of the system.

Cons

The transition from core Dentrix to Enterprise is somewhat difficult for the clinic staff due to the "visual effects" not being there. This are in a little different place. But once they get used to the new placement, they appreciate the simplicity.

Advice to Others

Make sure you have the equipment to run the software as well as an IT group that is used to using and running Enterprise. It is not the same as core Dentrix and if they say it is...that is not a good sign.

Source: Capterra