iDentalSoft Software


 

iDentalSoft is a complete dental practice management solution that offers integrated charting, billing, scheduling, and imaging. The system offers flexible deployment options and compatibility with an Internet-connected device. HIPAA-compliant data storage allows practices to choose whether to host data and backups in the cloud or in their own office. 

The system’s scheduler allows administrative staff to search openings by time, operatory, or provider; color-coding allows users to determine patient status and view confirmations and no-shows. Providers can designate time blocks for certain procedures.

From the patient portal, patients can request appointments, register and sign consents, and make payments; data is received by the practice through an encrypted one-way submission process.

iDentalSoft is suitable for general dentistry, orthodontics, endodontics, pediatric dentistry, periodontics, and oral and maxiofacial surgery practices. It’s recommended to businesses of any size, from small single-office to large multi-practice.

 

iDentalSoft - Scheduling
 
  • iDentalSoft - Scheduling
    Scheduling
  • iDentalSoft - Patient communication
    Patient communication
  • iDentalSoft - Imaging
    Imaging
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

16 Reviews of iDentalSoft

 

Start your review of iDentalSoft

Click to start
http://www.softwareadvice.com/dental/identalsoft-review/
Software Advice Reviews (3)
More Reviews (13)

Showing 1-3 of 3

Bruce from Crete family dentistry
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

IDentalSoft review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Needed a cloud based software to manage multiple offices with common shared database. Researched multiple products and chose this product. Fully functional software with very short learning curve. Data and image migration was done in very short time frame. Migration costs were minimal with excellent accuracy. As always some glitches but quickly resolved. Biggest issue was the bridge software for imaging but after tweaking it is now seamless. Support was phenomenal with almost instant response with a what I would consider a smile. Had a called returned on the weekend instead of waiting for the following week. Recall and appointment confirmation amazing. Patient portal allows appointment requests as well as the ability to complete registration, health history and hippa forms online or in reception room with tablet or kiosk. Requires a decent internet speed with always faster better.

Pros

Ease of use and functionality.

Cons

Can get a little sluggish if internet speed drops. Lack of prompt to save some items before closing.

 
 

Jakima from NSBD PC
Specialty: Orthodontics
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great functionality and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Tested the product during search for new system updates.

Pros

The scheduling and payment communication features increases productivity and efficiency.

Cons

Just slightly out of my budget for nut practice size but easily a great choice for a practice with larger patient pool.

 
 

Sheldon from Goldberg Dentistry
Specialty: General dentistry

June 2016

June 2016

Everything that I need to run my practice and more!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

identalsoft is full featured and includes perio, scheduling, treatment planning, native imaging, employee management, payment processing and a ton of other features. reputation management.

This has made my life so easy! I was concerned about moving to a new system, but the guys at identalsoft made the transition really easy with their migration process. I'm able to use 1 software to do everything from manage my practice. Super easy to use and super powerful!

Likes Least

Nothing that I didn't like with the experience. They are super responsive.

Recommendations

Make sure the system is secure! For instanc, identalsoft has a great hybrid cloud solution that is super secure, and HIPAA compliant.

 
 
 
Showing 1-13 of 13

Jeni from Kabrit Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

This is it! Stop looking.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This team is great. The reviews are great. The sales support is great. They work outside of USA in other English speaking markets (as long as you are okay with their support being USA hours)

Cons

Language is only in English (which is the market it's intended for so that's fine, we are trying to hack a solution for a freach speaking non-usa based market)

Source: GetApp
 

Brandon from Dr. Paul O'Malley's Office
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Amazing. Cloud-based perfection.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can run my office and handle patients 24/7. This allows me to have a tight, automated office where I am hitting almost the million-dollar mark working only 3 days per week, taking absolutely no insurance and with only 2 employees (myself, the doctor and 1 dental assistant)
We take NO insurance and we don't even do in-house financing. iDentalsoft is very heavily geared for insurance-based practices...

BUT...

1. We know we are in the vast minority in terms of dental offices. Very few offices these days are cash-only.

2. The team at iDentalsoft has been helping us and continues to help us to try and adjust the software to meet more of a cash-only design. I think, in the next 6 months or so, iDentalsoft will have it to where you can simply choose if your office accepts insurance or not and it will remove a lot of the insurance stuff.

Our office is such a minority on this subject but the guys at iDentalsoft still go way out of their way to help us and to adjust the software for our office.

We really appreciate all the help!

Pros

The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software. They have done countless updates and upgrades and I really appreciate how to live and caring this company is.

I have used Easy Dental, Dentrix, ACE, SolutionReach, ZocDoc, etc. iDentalsoft is a combo of all of that and it is one integrated system and is completely cloud-based.

I have the entire software hosted by iDentalsoft and backed up so we don't even need a server in-house and we don't need to pay for an IT guy! No cables running through our office and no need to do tons of work to set up a network.

I can just put TWAIN drivers on the computer I want to use, stick it in an operatory, and i'm good to go.

I can access all patient files on my phone or at home and I do a LOT of patient scheduling and interaction outside of the office so it's great.

iDentalsoft has helped me create a million-dollar practice working only 3 days a week. And we don't take ANY insurance!

I can constantly get reviews and keep all phone notes handy and keep my database SACRED, just the way I like it.

Plus the software just keeps getting better and better. The upgrades are dramatic.

Source: Capterra
 

Dayo from Riverchase Dental Care

April 2017

April 2017

Cloud Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really like the software. Both administrative and clinical features are just what I need. The centralized database is ideal for my practice that runs multiple locations and access to the data is available. All updates to the software is done on the server remotely

Source: Capterra
 

Melba from Dental Choice PC

March 2017

March 2017

Best Kept West Coast Dental software secret

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I truly mean it! Identalsoft is the best kept dental software west coast secret. The secret is out of the bag on the east coast. Finally! There is a dental software simple enough that the doctor enjoys it. Conversion from Dentrix was seamless. Mellenial patients are even noticing and complimenting . "Wow your office is pretty technologically advanced." I love Identalsoft. And so will you.

Source: Capterra
 

Andrew from Dado Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Technology and human personality . King of dental software !!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Identalsoft works on all Macs and PCs. No servers needed just the cloud. Images are beautiful and the tech support ( Mien) are genius. The CEO ( Michael) will fight in your corner and will continue to adapt to your individual needs to run your specific dental office business. They are located in Silicon Valley California and can easily support all American time zones ( eastern central mountain Pacifica and Hawaiian.
Dado Dentistry only endorses Identalsoft and I am glad I left my old Archaic software company which would not adapt to my needs.
My office is now running in the 21st Century with identalsoft.

Pros

The CEO and tech genius are real humans.

Cons

No flaws because unlike other software company's they can adapt to win

Advice to Others

The software takes care of little things that matter big time such as birthdays anniversarys reminder appointments ect

Source: Capterra
 

Cynthia from Sustainable Smiles
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Product, Does what you need it to do!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The best thing about iDentalsoft is that it does what you need it to do--manage your practice without all the million extra buttons that you never use. The support IS TOP NOTCH and always available, probably one of the main reasons why I chose to go with iDentalsoft. Love the convenience of personal cloud-based software that allows me to check my schedule from the comfort of my own home. There are also so many other add-ins that end up saving you money and TIME.

Pros

support and ease of use

Cons

It needs some more options to adjust X-rays and a few other little things that would make navigating a little quicker.

Advice to Others

use it and play around with it!

Source: Capterra
 

kirt from Flat Rate Dental
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Has some good and working on more improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has a lot of great features. Like any program, it takes a little bit of time to get familiar with. Make sure you do some training before you dive too much into it as there is a lot you can do with it.

Pros

Cloud-based and for the most part easy to use.

Cons

X-rays do not auto advance, but they are working on it. Must have the cell phone carrier in order to send texts, but there are lots of websites that will tell you the carrier and that was not as big as deal as we thought it might be. Must use a unique URL to login so make sure to bookmark it. Mobile version still needs a little work.

Advice to Others

Give yourself some time to learn it as there is lot to learn and remember, but as such with any program. They have a user manual you can refer to as well.

Source: Capterra
 

Cynthia from Sustainable Smiles/UCSF

February 2016

February 2016

THE COMPLETE Dental Management Software & EXCELLENT Customer Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Choosing a dental management software is critical. I chose iDentalsoft because of all of the amazing features it offers wrapped up together in one package. It does all the essential functions necessary to run a dental practice and goes beyond in many aspects to streamline all the different processes, including electronic claim filing, credit card processing, emails/texts to patients....it is all included!

I highly recommend any dentist to explore this option before making a decision to re-new or purchase another dental management software. iDentalsoft is effortless, easy to learn, mobile, and SECURE. A huge plus is the amazing support from Michael and his team. They help with every aspect, whether you need to transfer all your files from your old program to iDentalsoft, or if you have IT questions, or if you need help with a certain function. He and his team are there and there are no extra fees or hidden costs.

Source: Capterra
 

Carole from City Dental

February 2016

February 2016

This cloud-based software meets our office needs & we get excellent support from iDentalSoft.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were attracted to iDentalSoft because the program is cloud-based and appeared to meet our needs. Although there were some bumps transitioning from our previous very powerful practice management program, iDentalSoft consistently responded to our issues with improvements. Their technical support is outstanding -- very prompt, and they always find a solution! We continue to enjoy the advantages of using this software in our practice.

Source: Capterra
 

Danny from Serene Dental Care

February 2016

February 2016

Simple, intuitive, and complete software!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

There are many advantages with this software including: instant real time remote login and ability to use the software as if you're in the office in front of the computer without the need to use log me in or team viewer, excellent customer and technical support, complete and thorough software to manage one or multiple offices, no monthly fees for support, easy to learn and use (intuitive like learning to use an iPad), easy to navigate without having to go through so many steps, and auto backup into the cloud so your data is safe. Also has a portal for patient registration that automatically inputs all patients' data into a profile so one less task for your staff to do making it a real time saver! Excellent product!

Source: Capterra
 

Carol from Carol Pham,DDS

February 2016

February 2016

Well designed and easy to use.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would highly recommenced this software since its easy to use. And they have excellent customer service.

Source: Capterra
 

JULIE from Angel Dental Group/ Julie Hsieh DDS, Inc

February 2016

February 2016

easy to use. dummy proved. easy for the staffs to learn.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Totally paperless for the dental office. All the data can be stored in the cloud-based server. Fast & efficient downloading speed. Definitely a GREEN way for the electronic health records in the dental offices of the future. A+ on reducing office overheads.

Source: Capterra
 

Soriya from Carol Pham,DDS

February 2016

February 2016

great software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

the product is easy to use and customizable. We like the software a lot.

Source: Capterra