Founded in 2000, Solutionreach is a Web-based practice management system designed to address the needs of dental offices of all sizes and specialties. This product provides dentists with scheduling, reminder and messaging modules to improve patient engagement and communication.
Features include appointment, preventative and follow-up reminders, newsletters, online reputation management, patient satisfaction surveys and reviews.
Reminders can be sent via the patient’s preferred method of communication: text, email or phone. All reminder options can be customized with practice branding, including logos and color schemes.
Surveys can be designed using customizable templates/questions, and can be distributed automatically at the end of each patient visit, or on-demand when immediate feedback is needed.
With PatientReach mobile, patients can send messages and images to providers through a HIPAA-compliant platform, request appointments and make payments. Practices can customize their mobile page by adding backgrounds, office photos and links to social media.