Inform Distribution Management Software by DDI System is a distribution system that works especially well for the janitorial and sanitation, paper and packaging, electrical supplies, plumbing, HVAC and fastener and industrial supply industries. The software can handle the needs of businesses in the range of $1 million to $50 million in revenue and can support up to 150 users. The software is available in on-premise and web-based (hosted by the provider) implementations. We typically recommend the hosted solution for smaller companies that need roughly 5 users to access the system and suggest the on-premise version for businesses that need more users.
The software integrates the functionality of accounting, inventory management, purchasing, pricing, and wireless warehouse management, customer and sales management, and e-Commerce. This allows businesses to align their front-end business with back-end necessities in a single system. Operating from a single system helps avoid the hassles associated with duplicate data entry and enables the warehouse to operate more efficiently as the need for manual processes are removed.
The system provides users with the functionality to track inventory levels, product turn over rates, and the return on investment (ROI) from the products. The system helps users maximize their ROI by incorporating sales and marketing components into the software. It offers support for direct email marketing campaigns and shares vital metrics on the performance each sales person in an easy to understand “Salesperson Dashboard.” This allows sales management to track things like their customer performance and A/R collections.
In addition to sales and marketing functionality, there is support for an e-Commerce platform to enable customers to make purchases wherever and whenever they like. This helps avoid redundancies in maintenance tasks and generates more sales volume from diverse channels. We like Inform Distribution for incorporating these sales and marketing features along with their commitment to customer support.