Distribution One ERP-ONE Software


 

ERP-ONE is Distribution One’s enterprise resource planning (ERP) solution that targets the wholesale and distribution industry. The system is a feature rich offering that can automate the accounting, order entry, inventory management, and CRM needs of your business in addition to automating other aspects. ERP-ONE can support multiple industries, including but not limited to: Industrial Distribution, Fastener Distributors, Janitorial and Sanitary Suppliers, food & beverage, FMCG, and general distributors. We find that we recommend ERP-ONE for businesses that with revenues between $5 million and $50 million, have 11-250+ employees, and need more than 5 users to access the system. 

The software is designed for buyers that are looking for broad suite functionality and want one system to take care of their entire business needs. The system contains everything from sales order entry to financials and everything in-between. One of the benefits is that Distribution One sells the system as a single solution so buyers know they are getting a complete product.

The options that buyers will have to select from are what to integrate and which deployment models works best. In terms of integration options, buyers can choose to integrate with FedEx, UPS, EDI to handle their logistics and tracking needs, Mobile Application, or a hosted e-Commerce solution. Integrating with these services gives companies more time to focus on obtaining results while expanding functionality in sales and logistics.

In terms of deployment options, there are three versions of the software that buyers can choose from. The software can deployed in a traditional on-premise format, SaaS or can be delivered as a cloud-based solution. The one code-set approach allows for distributors to spend less time worrying about software maintenance and updates.

If you are using another system, Distribution One offers assistance in transferring all of your data to the new system. Their proven method minimizes downtime. We like that Distribution One will bring their training team directly into your office to teach you how to use the system. Additionally, they offer friendly live support services, including unlimited support calls.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

12 Reviews of ERP-ONE

Showing 1-12 of 12

 

from COLONIAL HARDWARE CORP
Specialty: Other goods
Number of employees: 51-200 employees Employees number: 51-200 employees

business growth with ERP

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we could never have grown our business if we had stayed on our old system - the POSB and other enhancements are awesome!

Advice to Others

expense - but worth it!

 
 

from Global O-Ring and Seal
Specialty: Other goods
Number of employees: 11-50 employees Employees number: 11-50 employees

Powerful, comprehensive ERP system with great customer service

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We have been using Distribution One's ERP product for about 6 years now. Overall, we are very pleased with the system, and we cannot imagine trying to conduct our daily business on any other software.

 
 

from Zafar Projects, Inc
Specialty: Chemicals
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Very easy to use

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Likes Best

I love the simplicity of the software, very easy to understand.

Likes Least

Sometimes it takes a long time to load and then goes to "expired" page, that is the only issue we have experienced.

Recommendations

Take your time learning the software because it could be confusing at first.

 
 

from The Nut Place, Inc.
Specialty: Other goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Powerful Product - User Friendly

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Likes Best

The technical support is fantastic, from day-to-day needs to customizations. If it can be done, they will do it.

Likes Least

Screen size on some interfaces are a little small and have limited expandability.

Recommendations

The software is very powerful and capable of handling all of your needs. If you need something specific, talk to the Distribution One technical support team, and they will make it happen.

 
 

from Muscle Foods USA
Specialty: Other goods
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Just a little extra Customer Service effort could make it excellent

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Likes Best

Designed for distribution, good intuitive use and graphics. Solid forms and plenty of functional bells and whistles.

Likes Least

When help is needed on specific questions and implementation it is more difficult than it should be to get the full attention of someone who could help. Phone calls are best solutions, email requests often go into a black hole. Solutions discussed with one customer service rep often cannot be completed with that rep because you get the next available rep and you have to begin the process over, instead of picking up where you left off w/ prior rep. Has gotten modestly better recently.

Recommendations

do your home work to get a full look at the software and competitors software. It is hard to spend too much time and effort nailing down the details before you choose/

 
 

from Krayden Inc
Specialty: Chemicals
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Great transition from a previous version, very responsive support

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Likes Best

Project planning and support was very cooperative, transparent.

Likes Least

NA - I did not have any interaction with this product and vendor that left a bad taste in my mouth.

Recommendations

Engage D1's team, very helpful! Made this cutover project very smooth.

 
 

from The Nut Place, Inc.
Specialty: Other goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

ERP1 is the JJ Watt of wholesaler and distributor company software!

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Likes Best

The strength of ERP1 is in its design and development. Programmers are responsive to making the software work the way your company expects it to work and your employees need it to work. Unlike Prophet 21, ERP1 is a total package, core and all. You aren't bludgeoned and poked to death with dozens and dozens of modules to buy. Also, the company is forward-looking. They create and adapt the product to emerging technology.

Likes Least

I'm struggling to find any dislikes or weaknesses with ERP1 or Distribution One. Anyone shopping for software can get a pretty good idea of how well the product works by peeking under the hood and taking it for a test drive. Prospective customers can't get a feel for how quickly the customer support team will respond. D1 has very good customer service. I can only think of one time when we experienced less than optimal service for an escalated issue in our 5 year history with them.

Recommendations

I recommend to anyone evaluating new software to look at as many packages as you can. It's important to talk with current users. D1 has annual user's conference that are very, very valuable to owners, managers and IT staff.

 
 

from VLC Distribution Co., Inc.
Specialty: Consumer packaged goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

VLC was the beta site for a windows based solution over 10 years ago.

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Likes Best

Customization ability to fit our needs. Support is readily available.

Likes Least

Lack of reporting on open help desk tickets. we would like advance notice of updates and what they entail.

Recommendations

We feel D1 represents a great solution for our needs, and I guess that each company must evaluate their specific needs

 
 

from Proseals USA, Inc.
Specialty: Other goods
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Distribution One has made life much easier!

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Likes Best

The product is very easy to use which makes training easier. The ease of moving information to Excel is extremely helpful.

Likes Least

We created detailed work instructions as they did not come with software.

Recommendations

Get as much information from your old system loaded on spreadsheets. Any new information also get loaded on spreadsheets. It makes conversion much easier and you can utilize the conversion team to add or change any information as they load data.

 
 

from VLC Distribution, Inc.
Specialty: Consumer packaged goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

VLC Distribution has had an excellent experieince with D1 products.

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Likes Best

Solid integration with all business processes-finance/AP/AR/inventory/GL/sales/returns/EDI/etc. Great standard reporting capabilities and plenty of flexibility for custom reports. Vendor is always responsive to custom enhancements and support. The new ERP-ONE product is superior to the original V2.

Likes Least

Distribution One is a solid software platform for a distribution business model where you buy and sell a finished product.

Recommendations

Be sure to evaluate any custom business processes your company has and what needs to be done to make those processes flow smoothly through Distribution One.

 
 

from Empire Bolt & Screw Inc.
Specialty: Other goods
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Flexible &capable software platform with excellent customer service.

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Likes Best

There are many things we love about Distribution One. For our company, the total cost of ownership is very reasonable for such a powerful platform. The response from Customer Service is very good. Most times, it is immediate or within 48 hours to resolve issues.

Likes Least

We are on the West Coast, and their hours are scheduled around the Eastern and Central time zones. At the end of our day, when we experience most issues for closing invoices or month end, they are closed and we have to wait for response during the next business day.

Recommendations

Take a good look at total cost of ownership. Up front price for the software, go-live costs, ongoing maintenance and customization flexibility are extremely reasonable. Also, this software has some of the most powerful reporting capabilities I've experienced. You simply need to know what you want and through Sales Analysis, Dynamic Query and Results Reporting, you can get what ever information you need AND sort it in excel to meet each individual user's preference. This platform has unparalleled flexibility for the enterprise as well as end users.

 
 

from Pacific Upholstery Supply
Specialty: Other goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Distribution One is a first-class organization.

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Likes Best

Their attention to detail, and the in-depth demos they gave us. We were shown how well ERP-ONE would fit our company.

Likes Least

Haven't found anything not to like.

Recommendations

Make sure the package is a good fit for your company, you have confidence in the vendor, and feel that they will give you excellent support.

 
 
 
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