EIC Software Software


 

EIC has been supporting the needs of food distribution and processing companies for more than twenty years. The software was originally developed for a small food distributor out of Hawaii looking for a better way to manage their business, without having to spend a huge amount of capital on a variety of different systems. EIC created a comprehensive, affordable solution that helped them grow exponentially, and the company continues to do this for food manufacturing and distribution companies nationwide.

EIC Software was designed exclusively for the food and beverage industry, offering an expansive suite of applications that help companies address the daily challenges of today's dynamic, complex market. It was developed to scale quickly, so as your business grows, EIC grows with you. The software is Windows-based and very user-friendly, so user adoption is quick and you can start to see improvements in your bottom line right away.

EIC includes modules to manage every aspect of the business. In addition to full financials, there are also modules for sales management, inventory control, warehouse management, reporting, customer management, and even HR. You can start small, and then add modules as your needs expand; all critical data will flow seamlessly from one end of the business to the other.

EIC can easily convert your data from other systems, making implementation quick and painless. Their friendly support team is available toll free around the clock, so their expertise is only a call away. We recommend this software to any food and beverage processor or distributor looking to streamline their business.

 

EIC Software - FSC menu
 
  • EIC Software - FSC menu
    FSC menu
  • EIC Software - iPad inventory screen
    iPad inventory screen
  • EIC Software - Item history
    Item history
  • EIC Software - Order guide
    Order guide
  • EIC Software - Production
    Production
  • EIC Software - Route sales report
    Route sales report
Supported Operating System(s):
Mac OS

6 Reviews of EIC Software

Showing 1-6 of 6

 

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Patrick from Mar Jac Dist
Specialty: Food & beverage

September 2016

September 2016

Marginal at best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Not much. it seems than very little ties together correctly so there are constant account issues.

Likes Least

It is basically a one man show that does not return phone calls or text in a timely manner.

Recommendations

If you are larger than 50M look for another system

 
 

Brittany from Corfini
Specialty: Food & beverage

October 2014

October 2014

EIC: Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The color pallet is cool, neutral tones. Very soothing.

Likes Least

EIC barely functions. EIC promised our company a software that would cover the needs of our cutting room, inventory and invoicing team, sales, and accounting. None of these departments have had their needs met. We were promised 24/7 support, yet it takes over five emailed requests for assistance to receive a reply. There are unresolved issues dating back to launch, over a year ago, that have yet to be addressed. We were not given any resources to learn to use EIC. They will occasionally send a video walking us through a new module, but any individual exploration risks the entire system crashing.

Recommendations

Take your time choosing a new software. Learning any new program can be tricky, especially if a full company is changing systems. Do not trust a programmer who cannot show you a manual - online, pdf, or physical. There should be resources available to you to fix problems and learn tool within the new software without having to ask the programmer.

Make sure you will receive support if there are problems. ECI does not track code changes. When a new line of code breaks a working system, they are often unsure what happened or how to fix it.

Do not trust a software company that refuses to train your employees before launch. No one should tell you "It's so easy to use, you don't need prior training." We were fed this line. Further requests for training were ignored.

  Response: Chris, Buechler Enterprises, Inc.

Date: July 2015

July 2015

 

CORFINI GOURMET owed part of the original software purchase price and a YEAR worth of support at the time the controller and her subordinate wrote these reviews. The controller, did not like that we refused to do any more work until they paid in full. She also didn’t like that we uncovered some suspicious journal entries and brought them to the owner’s attention. She, and her employee wrote these reviews simply as an attempt to hurt EIC.

As the owner of EIC, I felt that a year of free support was more than enough and it was time for the situation to change. After a week of their support being turned off, the owner of CORFINI GOURMET decided that EIC was absolutely essential to running their business and he paid in full (without the controller's knowledge) and he replaced her as our point of contact with someone much more qualified. The owner, would surely let this controller go if he could find a way without her destroying his company on the way out.

The controller graduated from a community college with no real-world accounting experience. This is is her first job out of college and she has been trying to pass the CPA exam for a few years now but has failed every time. Her lack of experience led to substantial problems on their financial statements - she simply covers this up with her screaming and her questionable journal entries - it is a shame, because the company has so many other quality people and products.

Many times, installing a new ERP system will bring to light power struggles within a company; this was certainly one of those scenarios. I would encourage people to call Corfini Gourmet and ask for the owner, the marketing department manager, or the warehouse manager — they can shed some light on these slanderous reviews.

 
 

Kim from Corfini
Specialty: Food & beverage

October 2014

October 2014

Fourteen months into it. The worst software I've ever used.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There's not much. The software is very poorly designed. Almost every aspect of the software is slow, buggy, and frustrating. Functions break down almost weekly if not daily. Once (and if) a repair is done, it tends to break down again 99% of the chance in the near future. Permanent solutions are not provided by owner/operator. Customer service is close to non-existent. The list goes on and on.

Likes Least

Almost everything. We used this software for a little over 14 months now. Everyday we struggle with it. A lot of basic functions are still not built in. The functions that are built in break down constantly and repeatedly. This software is operated by a single person. There's little to no support. The owner/operator does not reply to 95% of the emails and phone calls.

Recommendations

I would recommend looking elsewhere. It's been a truly miserable, frustrating experience for everyone at our company.

  Response: Chris, Buechler Enterprises, Inc.

Date: July 2015

July 2015

 

CORFINI GOURMET owed part of the original software purchase price and a YEAR worth of support at the time the controller and her subordinate wrote these reviews. The controller, did not like that we refused to do any more work until they paid in full. She also didn’t like that we uncovered some suspicious journal entries and brought them to the owner’s attention. She, and her employee wrote these reviews simply as an attempt to hurt EIC.

As the owner of EIC, I felt that a year of free support was more than enough and it was time for the situation to change. After a week of their support being turned off, the owner of CORFINI GOURMET decided that EIC was absolutely essential to running their business and he paid in full (without the controller's knowledge) and he replaced her as our point of contact with someone much more qualified. The owner, would surely let this controller go if he could find a way without her destroying his company on the way out.

The controller graduated from a community college with no real-world accounting experience. This is is her first job out of college and she has been trying to pass the CPA exam for a few years now but has failed every time. Her lack of experience led to substantial problems on their financial statements - she simply covers this up with her screaming and her questionable journal entries - it is a shame, because the company has so many other quality people and products.

Many times, installing a new ERP system will bring to light power struggles within a company; this was certainly one of those scenarios. I would encourage people to call Corfini Gourmet and ask for the owner, the marketing department manager, or the warehouse manager — they can shed some light on these slanderous reviews.

 
 

Bernie from Drench-Mate

November 2012

Date: November 2012

 

Chelsey from George's Distributing

September 2012

Date: September 2012

 

Bill from Roins Produce

September 2012

Date: September 2012