EIC has been supporting the needs of food distribution and processing companies for more than twenty years. The software was originally developed for a small food distributor out of Hawaii looking for a better way to manage their business, without having to spend a huge amount of capital on a variety of different systems. EIC created a comprehensive, affordable solution that helped them grow exponentially, and the company continues to do this for food manufacturing and distribution companies nationwide.
EIC Software was designed exclusively for the food and beverage industry, offering an expansive suite of applications that help companies address the daily challenges of today's dynamic, complex market. It was developed to scale quickly, so as your business grows, EIC grows with you. The software is Windows-based and very user-friendly, so user adoption is quick and you can start to see improvements in your bottom line right away.
EIC includes modules to manage every aspect of the business. In addition to full financials, there are also modules for sales management, inventory control, warehouse management, reporting, customer management, and even HR. You can start small, and then add modules as your needs expand; all critical data will flow seamlessly from one end of the business to the other.
EIC can easily convert your data from other systems, making implementation quick and painless. Their friendly support team is available toll free around the clock, so their expertise is only a call away. We recommend this software to any food and beverage processor or distributor looking to streamline their business.
Patrick from Mar Jac Dist
Specialty: Food & beverage
Not much. it seems than very little ties together correctly so there are constant account issues.
It is basically a one man show that does not return phone calls or text in a timely manner.
If you are larger than 50M look for another system
Brittany from Corfini
Specialty: Food & beverage
The color pallet is cool, neutral tones. Very soothing.
EIC barely functions. EIC promised our company a software that would cover the needs of our cutting room, inventory and invoicing team, sales, and accounting. None of these departments have had their needs met. We were promised 24/7 support, yet it takes over five emailed requests for assistance to receive a reply. There are unresolved issues dating back to launch, over a year ago, that have yet to be addressed. We were not given any resources to learn to use EIC. They will occasionally send a video walking us through a new module, but any individual exploration risks the entire system crashing.
Take your time choosing a new software. Learning any new program can be tricky, especially if a full company is changing systems. Do not trust a programmer who cannot show you a manual - online, pdf, or physical. There should be resources available to you to fix problems and learn tool within the new software without having to ask the programmer.
Make sure you will receive support if there are problems. ECI does not track code changes. When a new line of code breaks a working system, they are often unsure what happened or how to fix it.
Do not trust a software company that refuses to train your employees before launch. No one should tell you "It's so easy to use, you don't need prior training." We were fed this line. Further requests for training were ignored.
Kim from Corfini
Specialty: Food & beverage
There's not much. The software is very poorly designed. Almost every aspect of the software is slow, buggy, and frustrating. Functions break down almost weekly if not daily. Once (and if) a repair is done, it tends to break down again 99% of the chance in the near future. Permanent solutions are not provided by owner/operator. Customer service is close to non-existent. The list goes on and on.
Almost everything. We used this software for a little over 14 months now. Everyday we struggle with it. A lot of basic functions are still not built in. The functions that are built in break down constantly and repeatedly. This software is operated by a single person. There's little to no support. The owner/operator does not reply to 95% of the emails and phone calls.
I would recommend looking elsewhere. It's been a truly miserable, frustrating experience for everyone at our company.
Bernie from Drench-Mate
Date: November 2012
Drench-Mate starting using the EIC system in March of 2011 mainly for invoicing, manufacturing, and inventory because the current system we were on had way to many issues and was very limited in tracking inventory properly.
Drench-Mate has been serving the dairy industry for the past 12 years. The main focus is the manufacture of equipment and minerals for producers. Currently there isn’t any software product out there that can deliver the features that EIC software can for manufacturing and keeping track of your inventory real time. These are key components of our business and EIC software has allowed us to focus on growing our business verses fighting our software program in figuring out our inventory daily.
Drench-Mate feels that EIC software is by far the best solution to help any business focus on the things that matter and have the software work for the company and not against it like Quick Books. Drench-Mate would recommend the EIC software to any distributor in any industry.
Chelsey from George's Distributing
Date: September 2012
George's Distributing has used EIC Software for the past 13 years. We hired EIC to help us through the Y2K scare - which seems a little silly now! At that time George's Distributing was a broad-line food distributor covering only a portion of the state of Montana.
12 years ago we branched out into the wine/beer industry. 4 years ago we sold our food distribution company and now concentrate on wine and beer. Throughout this time, EIC has evolved with the needs of our company. In the last 2 years, our company has grown into one of the largest wine/beer distribution companies in Montana.
EIC is in the process of developing a fantastic software system that is specific to our industry. For example, wine distributors require a high level of reporting both internally and externally (to the state and to our vendors). We also require high-tech software that adapts to iPhones and iPads for our sales representatives. EIC now has an "app" that we purchase over iTunes just for our company.
Over the last few years, EIC has learned the "language" of the wine/beer world to develop a software package tailored to the specific needs of our industry. I marked Functionality at a 3 because we are still in the test/development phase and have a few bugs to work out. I'm confident that in a few months we would change that to a 4 or 5. Now this software is ready for other wine/beer distributors of our size. I would recommend this software to others in the food or wine/beer distribution industry.
Bill from Roins Produce
Date: September 2012
Roins Produce is a full line food service company in the Chicago area that has been around for over 35 years. We have used different software companies in the past that we thought were good until we started using EIC software.
A few big factors for us were the price levels and price memory features that would show you the price of the item last sold on the order entry as you're placing the order for the costumer. EIC can do other things as well, like routing trucks as well as letting you know how many packages can fit on a truck by size and weight per box.
What I like about using EIC is that if there was something I did not like about any of the features, they can customize anything to your liking. We only changed a few things to help us out.
The bottom line is I researched about 8 different software companies prior to making my decision, but EIC offers a lot more features than other companies. It's also not a monthly charge, it's a one-time fee and they're always coming out with new tools to help us run our business more smoothly.