Ecwid Software


 

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

 

Ecwid - Categories
 
  • Ecwid - Categories
    Categories
  • Ecwid - Edit price
    Edit price
  • Ecwid - iOS app
    iOS app
  • Ecwid - Order processing
    Order processing
  • Ecwid - Pending orders
    Pending orders
  • Ecwid - Sales overview
    Sales overview
Supported Operating System(s):
Web browser (OS agnostic)

209 Reviews of Ecwid

Showing 1-20 of 209

 

Start your review of Ecwid

Click to start
http://www.softwareadvice.com/ecommerce/ecwid-review/

Ivan from The Swell & Well Company

June 2017

June 2017

Amazing value for money, and we were set up and running in 2 days

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We started out needing a very simple way for customers to pay us electronically, and in the past we were depending mostly on receiving checks by mail, which added a couple of weeks of processing time to the entire transaction. Using Ecwid was a breeze and we set up a checkout on our website in only 2 days, and this has helped streamline processes and also increase our customer reach significantly.

Cons

This is perfect for small businesses and startups, but there is a limit on how much functionality you can get once you go way beyond a simple one website business. However, for the price, the value and convenience has been incredible.

Source: Capterra
 

Dawn from The Guild of Carillonneurs in North America
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Simply the Best eCommerce Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ecwid is simply the best eCommerce system. There is everything to like about it. The admin interface is lightweight: functional without heavy design. Horizontal ribbon menus at the top of the page provide easy access to store setup and product entry. Learning the system doesn't take much time.

A template is initially created for a group of like items/products that includes details about the item. Using the template, each item and details are entered into the database. Items can be added to a category, much like sorting, and items can be in more than one category. Ecwid has made sales easy! Many payment options are built in, and the storekeeper can offer the buyer choices. Multiple carriers and shipping methods are built in, including in-person pickup. The sales dashboard provides two views: a collapsed and an expanded view for each entry. Storekeeper can view sales activity at a glance.

Ecwid wants it clients to be successful, and they are so helpful. Informational emails are sent to clients with articles, research, and best practices for ensuring success. Methods of support include knowledge database, email, phone, and chat. Staff listen to the voice of their clients and continually improve the software and add new features.

Ecwid is a great value! A free store can be created and Ecwid will never delete it, although without a paid plan functionality is limited. One can't expect them to give their product away. They offer pricing categories to meet business needs, and the price is worth the investment!

Pros

Lightweight interface and easy to use. Store can be imported into any existing web page.

Advice to Others

Purchase a paid plan. The software is worth the price.

Source: Capterra
 

Whitney from True Tees

February 2017

February 2017

Good quality storefront

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very customizable. Easy interface with cc processor. No complaints. Its a great alternative to Shopify which is getting pretty pricey. It would be great to see some better options for wholesale businesses like myself.

Source: Capterra
 

Emma from Ironingboardcovers

November 2016

November 2016

Easy to use for customers

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Edwin is easy to use for customers & looks good, it's simply laid out & intuitive. The control panel is very straightforward & makes the whole process simple. Any time I need help the online chat is immediate & my questions have always been answered.

Source: Capterra
 

Herman from PPSolutions

November 2016

November 2016

solid shopping cart solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very solid ecommerce shopping cart solution for your online business. It provides excellent customer service and key 3rd party plug-ins to make your business run smoothly.

Source: Capterra
 

Ranjini from CPSA

November 2016

November 2016

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

CPSA has been using Ecwid for a while now and we are very happy with the product. The only thing I would like is a little bit more customization on how the page shows up on our website. Other than that we haven't had any issues.

Source: Capterra
 

Francisco from PHC

November 2016

November 2016

Excellence!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Amazing experience, easy to use as well as to find product. I definitely recommend it the software works perfect. The new updates to the site have improved the performance greatly

Source: Capterra
 

Denise from Magnolia Productions

November 2016

November 2016

Swag store set ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have found this product to work pretty well for my small business. I create apparel type products for individuals in various organizations and teams. By setting up a general swag store with different categories for each group, these individuals are able to place orders directly by clicking their logo to open their store. I set order deadlines for each group , and can do multiple orders at one time if needed. I have found adding products and categories is quick and easy!
However, I would like to be able to offer discounts in my various categories, maybe to one category, but not all at any given time. I am unable to figure our how to do that.

Source: Capterra
 

Tony from LTN Worldwide Distribution Inc.
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Ecwid is by far the best company I have worked with since starting my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ecwid made it so much easier for us to start our business without hardly knowing anything about website designing or dealing with a website for a matter of fact. Right from the beginning it was really easy for us to understand how it works compared to other company's that we have dealt with before and the best thing about it was the step by step process that they have set up for first time users. Thank you Ecwid for helping my company grow in ways in couldn't imagine.

Pros

The way they have everything setup to make it easier to quickly ship out products.

Cons

I've never experience anything when dealing with Ecwid

Advice to Others

Make it more simple for you and your business to grow by choosing Ecwid

Source: Capterra
 

Jason from RuckPack Inc

November 2016

November 2016

My honest opinion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall generally well, but it lacks the individual support most companies that first start using Ecwid need.

Source: Capterra
 

Darrell from RuckPack

November 2016

November 2016

Easy storefront

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Building a storefront powered by Ecwid is very easy to do. Easy to modify. The customer support is top notch.

Source: Capterra
 

Leah from Invision Creative Studio Inc.

November 2016

November 2016

Hard to Customize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really difficult to use Ecwid for more than just a simple website. Wish it was easier to customize and the custom support could answer more quickly.

Source: Capterra
 

Ted from ALDS

November 2016

November 2016

Ecwid you rock

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have 4 Ecwid based websites.
Love how easy it is to work with them. Just wish there was a way to "tie" the four platforms together so that when we add or change something to the one site, it would change all four sites.
Also if you own multiple ecwid platforms, where is a multi-user discount.

Source: Capterra
 

Kristina from Essics - Sagablue
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We like Ecwid and use it in several stores, the customer support is excelent! I wish there where some new feautres like tags for Products as SALE, NEW, HOT, LAST ITEM, shown in Product grid. Thanks

Source: Capterra
 

Kelly from SchKIDules
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Excellent software that lends itself to total customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For the price, this shopping cart is amazing. What I like about it most are its options. I personally needed a shopping cart button, not a store. And when I noticed I could embed the button right onto my website and then have an awesome looking fully loaded shopping cart pop up for the shopper to see I was sold. You can get rolling really fast and then take some time reading all the help areas they have (and there is alot and it's EASY to understand) to customize functionality, buttons, colors, etc. Their customer service is phenomenal. I can jump on chat anytime and there is someone there to walk me through what I am trying to figure out. I have been SUPER impressed with that. So many other carts direct to to forums that are just littered with information you cant figure out. Hopefully my business continues to grow and I can upgrade to one of the bigger plans with even more bells and whistles!

Source: Capterra
 

Kim from Tempress Products

October 2016

October 2016

Excellent Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ecwid has allowed our company to easily manage and sell 400+ items as we have an extensive catalog. The ability to add apps has also improved the functionality of our website and has allowed us to be transparent to our customers. Such a great shopping cart, that our customers find easy to navigate through.

Source: Capterra
 

Brent from www.VitaHound.com
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Up & Running within a few minutes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ECWID service for integrating a standalone shopping cart is absolutely perfect for starting and growing a e-commerce company. The service is 100% reliable and scalable, providing you the confidence to focus on other tasks. Our company www.VitaHound.com started with ECWID 6 years ago and we have never had an issue, nothing, zip, zero, and everyone knows the stress when your site has a problem.

Pros

Scalable
Reliable
Easy integration

Cons

Limited features

Source: Capterra
 

Sam from Woodstock's Pizza
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Great - a couple minor improvement would make it phenomenal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I love the platform and the ease of use.... The only real challenges I have had is with single products vs the entire store, the cart functionality is clunky. Some customization options on how the check out process works would make is flawless.

Pros

Cost effective, easy to use, customizable

Cons

The cart is clunky, especially when displaying a store & a single product on the same site. The imagery on products is very small, a little awkward for single products, would be nice to have some options here.

Advice to Others

Thanks!

Source: Capterra
 

Chanel from Lanakila Pacific
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great Online Store

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's pretty easy to use. There are some added functions that would be useful to have, but they are already being discussed in the forums.

Pros

It's very easy to use and customize according to your personal preferences.

Cons

There are a few things that would be nice to have the option of changing without needing to go in and insert the code manually. I am able to figure it out eventually, but for someone without the knowledge of computers may not have the same experience.

Source: Capterra
 

Laura from Natural Source - Healthy Office Snacks
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good Beginner Program, Needs Some Standard Updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Ecwid for 2 years, and it's been a great introductory program for our online business, due to it's reasonable pricing structure, and migration with our Wix website.
Their support team is fairly prompt and helpful. However we had to hire an outside rep to make some customization to our platform, and they reported some difficulty getting information from the Ecwid team.
However, there are a few updates that we really need, and should those not happen in the near future, we'll have to migrate over to another provider in the new year.

Source: Capterra