Ecwid Software


 

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

 

Ecwid - Categories
 
  • Ecwid - Categories
    Categories
  • Ecwid - Edit price
    Edit price
  • Ecwid - iOS app
    iOS app
  • Ecwid - Order processing
    Order processing
  • Ecwid - Pending orders
    Pending orders
  • Ecwid - Sales overview
    Sales overview
Supported Operating System(s):
Web browser (OS agnostic)

215 Reviews of Ecwid

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Elena from Maui Rainbow Tea
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Overall great software, easy to use and intuitive, no glitches. I especially like the app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Pros

Overall ease of use and intuitive interface. Easy to add/adjust your product descriptions and prices, easy to see where you orders are, easy to connect with credit card processing platform (I use Stripe), easy to adjust shipping rates. I especially like the app. You can print packing slip from the app, see which orders have not been shipped yet, mark them as shipped and it syncs well with the desktop version.

Cons

It seems like it takes a while to load the product page on the website which is connected to Ecwid. No integration with USPS to print a label, no option to send abandoned cart reminders.

Source: Capterra
 

Tom from karens plaster place
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Completely changed and organised my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Made my site easier to manage and maintain. Most of my small profits go to helping sick and poor children and this software saves me time and is easy to use from the customers benefit as well as my own now that I am retired.

Pros

The software is simple to use both for my company and the customer.
Once the product is listed and the SEO is filled out you can forget it as it does all the work from taking orders to sending out invoices plus just about everything else you can think of and more.
The support team are the best you will find.

Cons

There is nothing to dislike with either the software or company - If anything you should be able to edit the invoice before it is sent with all plans as with myself being a very small business and selling products with various sizes and weights, postage can only be calculated once the order has been placed and the cheapest shipping quote has been researched.

Source: Capterra
 

Mark from OLEIA

August 2017

August 2017

5 Stars-- all the way! Features & functionality, Value for money, overall quality, Customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

I personally call ECWID as Easy WID, because of its ease of use. Great customer support. When I have some issues, their Customer Service Staff is always there to help me.

Cons

I have not encountered any "cons" about ECWID, except that the Software caused my Android phone to function slower, so I had to uninstall it from my mobile.

Source: Capterra
 

Belinda from Bacinaturals & Earthen Urban Essentials
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

BEST EXPERIENCE .. BEST SHOPPING CART SOFTWARE OUT THERE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

My customers are able to purchase seamlessly and with ease. Its easy to edit and design the site to my personal taste..

Pros

1-Ease and Functionality 2-Stellar Customer Service 3- Always innovating : I have been using ECWID for BOTH of my businesses for the past 4 yrs..and I LOVE how seamless it is

Source: Capterra
 

Ria from Top Story Leadership
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Ecwid has been a great product for us. Very easy to implement but flexible enough for our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It's very user friendly, easy to integrate with my websites, and flexible enough to meet our store needs.

Pros

I love having one store that integrates into all four of our websites. Ecwid was very simple to integrate with wordpress and I love the features such as shipping calculated by USPS shipping rates, so I don't have to worry about "guessing" on S&H costs for products. I also really love the mobile app - I can ship products and notify the customer real time with their tracking number right away. It also integrated with my PayPal account without any problem.

Cons

No negative comments come to mind at this time. If anything, I would love to see all custom invoices for the Venture plan. But, that's pretty minor!

Source: Capterra
 

Justin from Healthicity
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great, Lightweight Third-Party Shopping Cart

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
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Value

Made it possible for us to quickly and easily launch ecommerce functionality on our site at a great price point. Very happy with the product!

Pros

The ease of use is definitely its best quality in my mind. If you only have a few products to sell or a lot of products that are fairly simple, I think you'd be hard-pressed to find a better cart for the price. It's embed functionality is also spot-on.

Cons

My only wish is that their reporting functionality was a little more customizable, and that order spreadsheet exports would include payment processor transaction IDs. It's possible that I've just missed this in the app, but I don't think so. Very minor issue compared to the major advantages of the software.

Source: Capterra
 

Ivan from The Swell & Well Company

June 2017

June 2017

Amazing value for money, and we were set up and running in 2 days

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

We started out needing a very simple way for customers to pay us electronically, and in the past we were depending mostly on receiving checks by mail, which added a couple of weeks of processing time to the entire transaction. Using Ecwid was a breeze and we set up a checkout on our website in only 2 days, and this has helped streamline processes and also increase our customer reach significantly.

Cons

This is perfect for small businesses and startups, but there is a limit on how much functionality you can get once you go way beyond a simple one website business. However, for the price, the value and convenience has been incredible.

Source: Capterra
 

Dawn from The Guild of Carillonneurs in North America
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Simply the Best eCommerce Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Ecwid is simply the best eCommerce system. There is everything to like about it. The admin interface is lightweight: functional without heavy design. Horizontal ribbon menus at the top of the page provide easy access to store setup and product entry. Learning the system doesn't take much time.

A template is initially created for a group of like items/products that includes details about the item. Using the template, each item and details are entered into the database. Items can be added to a category, much like sorting, and items can be in more than one category. Ecwid has made sales easy! Many payment options are built in, and the storekeeper can offer the buyer choices. Multiple carriers and shipping methods are built in, including in-person pickup. The sales dashboard provides two views: a collapsed and an expanded view for each entry. Storekeeper can view sales activity at a glance.

Ecwid wants it clients to be successful, and they are so helpful. Informational emails are sent to clients with articles, research, and best practices for ensuring success. Methods of support include knowledge database, email, phone, and chat. Staff listen to the voice of their clients and continually improve the software and add new features.

Ecwid is a great value! A free store can be created and Ecwid will never delete it, although without a paid plan functionality is limited. One can't expect them to give their product away. They offer pricing categories to meet business needs, and the price is worth the investment!

Pros

Lightweight interface and easy to use. Store can be imported into any existing web page.

Advice to Others

Purchase a paid plan. The software is worth the price.

Source: Capterra
 

Whitney from True Tees

February 2017

February 2017

Good quality storefront

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The software is very customizable. Easy interface with cc processor. No complaints. Its a great alternative to Shopify which is getting pretty pricey. It would be great to see some better options for wholesale businesses like myself.

Source: Capterra
 

Emma from Ironingboardcovers

November 2016

November 2016

Easy to use for customers

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Value

Edwin is easy to use for customers & looks good, it's simply laid out & intuitive. The control panel is very straightforward & makes the whole process simple. Any time I need help the online chat is immediate & my questions have always been answered.

Source: Capterra
 

Herman from PPSolutions

November 2016

November 2016

solid shopping cart solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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very solid ecommerce shopping cart solution for your online business. It provides excellent customer service and key 3rd party plug-ins to make your business run smoothly.

Source: Capterra
 

Ranjini from CPSA

November 2016

November 2016

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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CPSA has been using Ecwid for a while now and we are very happy with the product. The only thing I would like is a little bit more customization on how the page shows up on our website. Other than that we haven't had any issues.

Source: Capterra
 

Francisco from PHC

November 2016

November 2016

Excellence!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Amazing experience, easy to use as well as to find product. I definitely recommend it the software works perfect. The new updates to the site have improved the performance greatly

Source: Capterra
 

Denise from Magnolia Productions

November 2016

November 2016

Swag store set ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I have found this product to work pretty well for my small business. I create apparel type products for individuals in various organizations and teams. By setting up a general swag store with different categories for each group, these individuals are able to place orders directly by clicking their logo to open their store. I set order deadlines for each group , and can do multiple orders at one time if needed. I have found adding products and categories is quick and easy!
However, I would like to be able to offer discounts in my various categories, maybe to one category, but not all at any given time. I am unable to figure our how to do that.

Source: Capterra
 

Tony from LTN Worldwide Distribution Inc.
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Ecwid is by far the best company I have worked with since starting my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Ecwid made it so much easier for us to start our business without hardly knowing anything about website designing or dealing with a website for a matter of fact. Right from the beginning it was really easy for us to understand how it works compared to other company's that we have dealt with before and the best thing about it was the step by step process that they have set up for first time users. Thank you Ecwid for helping my company grow in ways in couldn't imagine.

Pros

The way they have everything setup to make it easier to quickly ship out products.

Cons

I've never experience anything when dealing with Ecwid

Advice to Others

Make it more simple for you and your business to grow by choosing Ecwid

Source: Capterra
 

Jason from RuckPack Inc

November 2016

November 2016

My honest opinion

Ease-of-use

Functionality

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Support

Overall generally well, but it lacks the individual support most companies that first start using Ecwid need.

Source: Capterra
 

Darrell from RuckPack

November 2016

November 2016

Easy storefront

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Building a storefront powered by Ecwid is very easy to do. Easy to modify. The customer support is top notch.

Source: Capterra
 

Leah from Invision Creative Studio Inc.

November 2016

November 2016

Hard to Customize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Really difficult to use Ecwid for more than just a simple website. Wish it was easier to customize and the custom support could answer more quickly.

Source: Capterra
 

Ted from ALDS

November 2016

November 2016

Ecwid you rock

Ease-of-use

Functionality

Product Quality

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We have 4 Ecwid based websites.
Love how easy it is to work with them. Just wish there was a way to "tie" the four platforms together so that when we add or change something to the one site, it would change all four sites.
Also if you own multiple ecwid platforms, where is a multi-user discount.

Source: Capterra
 

Kristina from Essics - Sagablue
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

We like Ecwid and use it in several stores, the customer support is excelent! I wish there where some new feautres like tags for Products as SALE, NEW, HOT, LAST ITEM, shown in Product grid. Thanks

Source: Capterra