Campaign Monitor is an email marketing solution that can help businesses add new subscribers, send email newsletters and generate various reports. It is suitable for businesses of all sizes.
The solution offers several features that organizations need to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.
Campaign Monitor’s tools enable users to customize and grow their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time insights related to email performance and campaign activity.
Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items.
Scott from Trade Ideas
Specialty: Software / IT
Nice interface and frequent feature upgrades. Can import lists without having to do opt-in again like Mailchimp making migrating easier.
Sometimes edits are not saved making test emails required.
Evaluate how easy it is to upload lists, segment, create emails, and schedule.
Patrick from Nordic Academy
The software is classy, excellent looking, has great analytics, is very reasonable, is easy to set up and manage AND if there is any trouble, CampaignMonitor has an outstanding customer service team. We have been using CM for several years now and from the first newsletter we sent out we were impressed.
There is nothing I dislike. The software is easy to use.
simple use, reasonable, no set up cost, targeted anlytics
Laura from SmartBrief
Campaign Monitor makes it easy to set up email campaigns- whether you're a beginner to email or have a few years of experience behind you. It's easy to set up a campaign and send to a reasonably sized list.
It doesn't scale for larger businesses; additionally, tier pricing can be tricky if you plan on adding subscribers to your account over time. You really have to be mindful of what you're loading in to the tool.
This is ideal software for someone who is planning on adding email to the mix. Though it's not a larger solution, it works for smaller and one-off campaigns. Know your send volume and make sure it fits.
Vitor from Nvision
Specialty: Software / IT
The UI is neat, simple and straightforward. It works like a charm. The support is great and responsive.
If we had a free plan for accounts with little usage and small lists, it would be great. Some customers and non-profits pick a competitor just because of this.
I've used many services (and still use some competitor services for some customers and/or projects) but Campaign Monitor is definitely my service of choice when it comes to emailing. Even for tight budgets, I think that the quality of the tools and the support you get are really worth the few dollars you'll pay for it. Don't take my word for granted: just create a free account and test it. You just have to pay when you're ready to send to more than 5 subscribers :)
Alex from Ether Creative
Specialty: Marketing Agency
The focus on great user experience and effective design throughout the backend is second to none. It actually makes using Campaign Monitor a pleasure to use.
Off the top of my head - nothing! Possibly, during the transition to the new templating system a few years back, it took a little while to get used to it. But that's more a user error. Now I'm so pleased they changed things up.
Give it a go. It's honestly a country mile easier to use that it's closes competitors. Looking at you MailChimp!
Geoffrey from GTSA - Marketing
Employees number: 2-10 employees
Easy to use professional product.
It has excellent controls over our team's access. It is easy to make up templates and have our team modify them to use. I like the way it saves as you build the template. Great features.
The cost for small companies with low volumes is high. We have a large data base that is divided into 40 or more lists in different languages. We send out targeted marketing to selected real estate groups so the volume sent out per month is low. We only use lists appropriate for the property to avoid unsubscriptions but because our total number of subscribers is high, the monthly cost is higher than I believe is fair.
Joe from BlueOptima
Employees number: 11-50 employees
It's cost effective for small mailings. It's pared down style make it easy to use - there are no distractions!
WYSIWYG editor could speed up content editing.
Apparently I need to write more text in this field, but can't think of any more cons. Enough text now.
Chris from Champions School of Real Estate
Employees number: 51-200 employees
We save tremendous amounts of time and energy by designing our emails and generating our lists and letting Campaign Monitor take care of the rest.
The built-in list management and report systems are top-notch. You could skip Excel entirely if were so inclined.
There are a few operations that I wish we were able to do in bulk like copying emails and deleting lists.
Gareth from Able And Game
Employees number: 2-10 employees
Great insights into the success/value of my email marketing
Australian Made. Easy to use, lots of features. Constantly being updated with new and useful features. Amazing support - patient, friendly and knowledgeable.
Email editing tool has a few UI niggles and could do with a few fixes, but doesn't all software?
Could always be cheaper, but couldn't all software?
Ian from JNB Publishing
Employees number: 2-10 employees
Allows us to offer additional services to our clients
I like the fact we have the ability to offer a white label solution to our clients and can manage all of the accounts from one log-in.
There are no real cons to this software, its a great solution. Perhaps if I had to find something I would say that the having so much functionality can be difficult to get to grips with. That said, the functionality is a good thing so its not really a 'con'
Nuno from CHETOCORPORATION S.A.
Great, simple and clean templates for immediate use. We can import our campaigns created in HTML that we used to send to our customers, The survey option it's a great option to insert in our campaigns
The support for basic account it´s only by email phone . The price is high if you have few emails to sent.
Saad from YMCA of Greater Toronto
Employees number: 1,001-5,000 employees
Non-Profit Discount, Volume Discount, Drip Automation, WYSIWYG editor (removing designer/developer dependency), Web Form Integration
You get a:
> WYSIWYG email editor (making responsive email design & development a piece of cake).
> Conditional email blocks based on list segmentation or conditions.
> Easy to setup email drips to your list, based on when they joined, segmentation rules or custom conditions
> User management to limit access to the lists and control actual email deployment
> Ability to run unlimited basic Spam Filter, Firewall and Email Client tests
> New reporting tab makes monitoring email performance much easier
The transnational emails are great for basic requirements. Anything more needs custom development and support. I was disappointed when I found there's no way to limit Transactional Emails to run on specific lists out of the box.
Sanjit from California SEO Professionals
Email analytics and email automation.
Powerful analytics, easy to use email marketing program. Coming from Constant Contact, I feel it is more robust and an email powerhouse.
I wish they had support or a paid email campaign program to help SMB and those who need or want some assistance.
Lisa from PayneWest Insurance
Employees number: 501-1,000 employees
Easy publishing software to get started.
To get started, it didn't take a huge amount of training. Granted, my first attempts were somewhat limited.
Sometimes feel like the editing features are somewhat limited. Understand this also makes the product easy to use.
May from The Grid
Easy to use in general but takes a while to understand. Like if you go back looking for remplates, irs not intuitive.
Depending on subscribers, it can get very expensive. The billing is difficult to understand. You get billed twice a month. Be careful to manage subsribers
Christopher Employees number: 1 employee
Clear, clutter-free interface with the right tools for the job, everything is made to concentrate on your emailmarketing objectives and not how to use the tool :)
I've been using CM for close to 10 years and have witnessed their progressive and intelligent implementations : nothing is added that you won't *really* need and once it's added it's especially intuitive.
Add to that Campaign Monitor's daily tips, blog posts, ressources and especially their outstanding client support : you just can't go wrong.
Hard to fin anything really, maybe certain ways of implementing behavioral segments but then again maybe it's my Marketing objectives that aren't clear enough...
Juliet from Juliet Buckle Management Services
The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled. Circumstances often change and a re-write can be a necessity!
I would like to be able to customise my eflyers a little more than is currently possible. I have downloaded an HTML template but I am still restricted with what I can alter in design terms.
Gabriella from Porsche Centre Abu Dhabi
I love the drag and drop functionality on editing an email. Also, the segmentation functionality is great and allows marketers to be specific and stop spamming people. The software is very user-friendly., even juniors in the team can figure out how to use it.
Could be easier to edit imported templates. If you import your template you can only edit on the HTML code
Katrin from Finest Holidays, Travel Agency
we like everything, how to create a campaign, it is easy to handle, nice templates, overview, world map, easy working with the system.
I cannot tell you this, sorry...no idea as all is ok and working very well. a bit too expensive if you use only one newsletter per month.
Artur from Click Tie Inc
Want reliable and easy to use (but very powerful) email delivery service - then CampaignMonitor is a safe choice.
When a company pays attention to design and usability its a clear sign that they care about how well their software works. CampaignMonitor is that kinds of company. I've been using their services for nearly a decade and they never seize to amaze with the quality of their features.
CampaignMonitor is very easy to use, both for creation of campaigns and for checking stats.
The price tag to check how the email design will look in different email clients. It would be nice to have this as a built in feature.
Sue from Motueka Pool Fundraising Group
It makes me plan ahead and think. I have to be patient....and when I am it works perfectly and does a great job.
I cannot get my font size any larger than 16...I have clicked and clicked to no avail. I would like subscribers to be removed and not charged for once they have bounced and unsubscribed.
Bernard from Christian Democratic Party (Fred Nile Group)
We have found Campaign Monitor to be generally intuitive to use. Initial challenges in setup were overcome quite easily. Reasonable range of Do It Yourself templates that are customisable. Campaign Monitor has help information to guide operator of the S/W
Have trouble inserting Pictures into an email and have to structure the communication to add any pictures at the bottom under the text
Bec from Bec & Call Communication for Education
Easy to use, very adaptable to different client needs, set up really well for organised isatio a, individuals or small consultant agencies like me
Some of the invisible formatting can be vexing, for example heading sizes can slip into paragraphs and you can think its fixed on preview but it shows up again in test emails, or, worse, the real thing.
Steve from Flex Immobilier
Ease of use once you did a few campaign. The look and automation (responsive) is great. I like to have a tab in my CRM also.
I would like more automations with my CRM Salesforce, like updating a member in a list when I creat a new lead.
Marsha from Foolproofing
Easy to use for a novice like me, yet results look very professional. I look forward to developing my skills further.