kpi.com Software


 

KPI.com is an enterprise resource planning (ERP) suite designed for businesses of all sizes in professional services, construction, manufacturing and the nonprofit industries.

As a general ERP suite, this software features applications for financial accounting, customer relationship management, human resources, inventory management and materials requirements planning.

As a Web-based system, KPI.com is operating system agnostic and will work with both Mac and Windows computers. It also features mobile compatible apps for Android and iOS smart devices. It is capable of supporting over 100 concurrent users.

KPI.com offers 24/7 phone support and provides account managers for each client during the implementation and training phases. They also provide help videos, wiki pages, quick start guides and other help articles.

KPI.com is priced as a monthly subscription determined by the number of users. It is available worldwide.

 

kpi.com - Workspace
 
  • kpi.com - Workspace
    Workspace
  • kpi.com - Accounting
    Accounting
  • kpi.com - HRMS departments
    HRMS departments
  • kpi.com - Purchase orders
    Purchase orders
  • kpi.com - Settings
    Settings
  • kpi.com - Recruitment
    Recruitment
Supported Operating System(s):
Web browser (OS agnostic)

6 Reviews of kpi.com

Showing 1-6 of 6

 

from Advanced Plasma Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

Excellent service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

Pros

Superb customer service and response time
All around good ERP well integrated and customizable

Cons

Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI

Advice to Others

very much recommend to try this service. Fair pricing, and excellent service of day to day support group

 
 

from Profile Middle East WLL
Specialty: Oil & Gas
Number of employees: 51-200 employees Employees number: 51-200 employees

Williard from Profile Middle East WLL - Abu Dhabi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Over all it is a value for money for a company-wide ERP system.

Pros

- Online support is always available.
- Features
- Affordability

Cons

- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue.
- Report generation can be a little bit tricky and inconsistent, but can be resolved.
- Turn around time to resolve an issue involves a very long wait.
- initial responses to an open issue - might take time as well.
- Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

Advice to Others

Cost over benefit - i will recommend KPI to other users. Keep track of the open issues that you may have - because you will loose sight of many things when you are starting to develop a system that is tailor fitted to your organization.

 
 

from JDriven
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

Good functionality for mid-sized consultancy company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.

Pros

Ease of use
Fair price

Cons

The fact that the invoice template can be altered but only thru help of the support group

 
 

from Floorworld LLC
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

Happy Customer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

Pros

We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more.
A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task.
We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

Cons

There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

Advice to Others

For an HR solution it works very well for us. With a monthly or yearly fee it is very well priced and always being upgraded and improved. There is also a huge benefit in having a smaller yearly fee as there is possibilities to suggest any of your own ideas that would help your business and can be customised by the KPI development team. This would not be the case for an off the shelf HR software.

 
 

from Guimond Lavallée inc.
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

Good price for a complete ERP solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.

Pros

Low price, features, technical service

Cons

Reliability, long loading time when using it, reports generation

 
 

from GTECH Information Technology
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

Great all in one solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.

 
 
 
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