Cvent Event Management Software


 

Cvent Event Management is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance of multiple events and capture relevant data.

Cvent Event Management enables event managers to create event calendars where attendees can view upcoming events as well as sync them with their calendars. The solution provides budget management capabilities that track funds across multiple events, calculate each meeting spend and overall variable costs.

Cvent Event Management has a reporting feature, which offers built-in reports and also allows users to create customized reports. The data from all reports can also be exported. Other features offered by the tool include custom event websites, contact management, mobile websites and social sharing. Cvent offers integration with other third-party applications, which include Salesforce, Concur, Marketo and Eloqua.

 

Cvent Event Management - Budget summary
 
  • Cvent Event Management - Budget summary
    Budget summary
Supported Operating System(s):
Web browser (OS agnostic)

155 Reviews of Cvent Event Management

Showing 1-20 of 155

 

Start your review of Cvent Event Management

Click to start
http://www.softwareadvice.com/event-management/cvent-review/

Lisa from Raymond James Financial
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

I am a meeting planner that manages events from end to end. I have been in CVENT since January 2017.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I manage 20 meetings a year and I find the software easy to use and my stakeholders are pleased with the websites.

Pros

We jumped right into CVENT without much training. I was able to build a site relatively fast and without much distress. When I did have problems, the customer service and website support is really fantastic.

Cons

No dynamic reports without having to add a user and have a password. I think setting up housing is a bit confusingz

Source: Capterra
 

Debra from AAMC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Cvent allows for less hands on interaction from attendees needing help with his/ her registration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can work at my own pace. I can run or set up multiple reports. Parked reports for others to see/run on their own.

Pros

It's easy to navigate and build events. I like that ig I need assistance with something, I can look it up in the Community or contact Cvent Support.

Cons

Not having full control over editing emails, i.e formatting columns or tables within emails. I would like to have a better understanding of this.

Source: Capterra
 

Danielle from Adventist Health

June 2017

June 2017

Very helpful in streamline attendee management!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to house attendee information in one location. Reporting functionality is amazing and helps relay data.

Cons

Soooo many options, at times can be overwhelming. As a new user it can be difficult to determine what is and isn't needed.

Source: Capterra
 

Gail from Westmont Hospitality Group
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Very ease to use, great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

informative

Pros

The ease of use of the system is wonderful. Very organized, sections are easy to find, use and understand.

Cons

From a supplier side, I wish there would be many areas when a planner submits an RFP that would be mandated. Some leads come through with so little information it's challenging.

Source: Capterra
 

Amy from Visit Lubbock

June 2017

June 2017

Cvent has made some great changes over the last couple of years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use has significantly increased, and they have recently integrated with our CRM. They offer webinars on a regular basis which helps with the on-boarding of new team members.

Cons

Up until the recent CRM integration it required a lot of duplication. I wish that on our city page we could link to our external website. At times it can be a bit hard to navigate the system.

Source: Capterra
 

Amber from PPI

June 2017

June 2017

The registration process for our events was very manual before CVENT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The registration process for our events was very manual before CVENT... Everything from event promotion, getting the information to all the attendees in an organized and timely manner, reporting, budgeting, badges, payments, and much more is all handled in one place. It allows me to focus more on the actual event!

Cons

When we first purchased CVENT, it took quite a bit for me to learn how to use the system... You need to be willing to invest the time into learning the system but it's well worth it.

Source: Capterra
 

Crystal from Fox World Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Solid product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer support team is great. I like that all of our information has been integrated into one technology platform.

Cons

Challenges with utilizing software a third party planner to integrate all clients; some challenges with revising hotel proposals after sent/best practices

Source: Capterra
 

Deanne from CA/NV Credit Union Leagues

May 2017

May 2017

Overall this is an excellent system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is robust and can connect with other systems almost seamlessly and it provides planners with the ability to to control their events and provide clear ROI reports.

Cons

You can only use one email per event. If I want to have a sponsor register their booth and register themselves separately, it requires a separate email. You cannot run reports by organization. I have organizations that want a report showing who has attended which event for the past 5 years. This is difficult to run.

Source: Capterra
 

Megan from Raymond james

May 2017

May 2017

There is a learning curve, but the support team and community is very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Capabilities to do so many things as far as attendee management and organization within the site itself.

Cons

Not really knowing the limitations of certain features until you get to it. Just not being able to see around certain corners.

Source: Capterra
 

Gabriela from Darden Restaurants
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

That it Is a easy tool to use for anything, everything and on the go as welel.

Pros

That it is user friendly, it looks more impressive than previous registration sites we used, and the customer support is awesome.

Cons

There are still a few features I wish it can do such as 2nd and 3rd sub-question in a trail. As well a few of the reporting tools, you have to pull multiple reports instead of one giant one.

Source: Capterra
 

Bridgette from Land O'Lakes, Inc.

May 2017

May 2017

Cvent is a great tool! With little training, it is very easy to use and offers endless capabilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that there are always advancements in the tool and that there are several different modules that are available to use to benefit our organization.

Cons

General customer support is totally hit or miss. HTML support is awesome. Always willing to go above and beyond to help!

Source: Capterra
 

Laura from Service Benefit Plan Administrative Services Corporation

May 2017

May 2017

Working in Cvent has completely changed how we do business from registration to reporting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to learn and use.
I am easily able to create ad hoc reports.
I love the ability to create different participant types.

Cons

I wish it were easier to maintain the Word formatting when copying and pasting into the HTML editor.

Source: Capterra
 

Sarah from Land O'Lakes
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Two years ago we dove in and starting using Cvent for our 400+ meetings each year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to see and run reports on all events across the enterprise. Registration website templates were created to provide consistency in look and feel. Provide registration stats and final budget reports all in one place.

Pros

Everything from venue selection to final budget reconciliation is in one place.
So many integrations that can/have been added.

Cons

There are so many capabilities that it takes quite a while to get comfortable in the software and discover what works best for you.

Source: Capterra
 

Lily from World Vision
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

It is not the most user friendly platform.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy registration for our donors, reports, customizable registration websites.

Pros

Im in love with all the customer service associates. They are always willing to help you out. I'm not all that fond that now you charge for HTLM support!

Cons

Not an intuitive platform. Changes to one page can be done in multiple places or. Red to be done in multiple places!

Source: Capterra
 

Grace from Omega World Travel- Meetings & Incentives Division
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

EASY, CONTROLLED, ORGANIZED

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this software is the accessibility to make changes on my own. The ease of moving

Cons

The express site has limited rules, capabilities and reporting which does not make it very effective.

Source: Capterra
 

Angela from EY
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Overall, Cvent is an easy tool to use and is effective at capturing our registration requirements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cvent is very user friendly and intuitive. Even without much experience, a user can easily work their way around the system and figure things out with minimum effort.

Cons

There are some reporting issues that we find challenging and dealing with customer support can be difficult at times.

Source: Capterra
 

Sharon from Boston Biolife

April 2017

April 2017

I love using Cvent because I get all my reports and registration in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stopped using excel for registrations, stoped looking for venues on google. This is a one stop shop and I love it

Pros

Reports and supplier feature. Can find venues easily and information is very helpful in finding hotels and venues

Cons

Sometimes it is difficult to generate reports that more complex. Lucky your support team is great. I think that there are too many factors that make it confusing

Source: Capterra
 

David from SEIU-UHW
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

The functionality is great and tons of resources that are user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most is the ease of use. Compared to other softwares options this one is by far the best overall. In addition the customer service, continuous account management followup, and resources is beyond expectations.

Cons

The only downfall is the housing piece all dependent on how you use it and internal policies. There are some work arounds but do hope that in to the road map this will be one feature to be updated.

Source: Capterra
 

Lindsey from Faegre Baker Daniels
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Cvent Makes You and Your Company Look Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I first used Cvent in 2009 at a prior company and was always impressed with its capabilities. When I started working at my current company in 2012 they were using a different registration platform. I convinced them to make the move to Cvent, and we began transitioning all of our events to Cvent in 2016. Cvent is definitely the most robust event management tool I've used, and I love that it gives me the analytics I need to help my company make the most of our event marketing initiatives!

Pros

The email analytics that are available.

Cons

It can be a challenge to learn to navigate all the different pieces and figure out how they fit into the complete Cvent puzzle.

Source: Capterra
 

sebastien from Lombard International Assurance
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Cvent helps you to organise your event from A-Z

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My favorite part is the ability to create personalized website for your event where you can create a full branding indentity and give a maximum of information. Secondly the automation of communication allow me to create all my comms at once an programme the sending. I dislike the fact that there is no mobile app with a lighter version of Cvent to manage it on the go.

Pros

My favorite part is the ability to create personalized website for your event where you can create a full branding indentity and give a maximum of information. Secondly the automation of communication allow me to create all my comms at once an programme the sending

Cons

I dislike the fact that there is no mobile app with a lighter version of Cvent to manage it on the go

Advice to Others

Automation of registration process. i gained so much time by programming my communication plan

Source: Capterra
 
 
Write a Review