InitLive Software


 

InitLive is a cloud-based volunteer and staff management solution designed for companies of all sizes. It offers event scheduling, communication and reporting functionalities within a suite. The software is well-suited for managing festivals, conferences, sporting and campus events.

InitLive allows users to track and manage event registration remotely through a mobile application. The software also allows users to track staffing levels during events, notifying users in the case of understaffing. Users can then quickly and remotely distribute the available resources to address issues.

InitLive features message broadcasting, which allows users to send messages to a particular set of people based on defined rules such as check-in and scheduling status.

With the help of a reporting dashboard module for tracking and monitoring event attendees, users gain a complete view of their events and are better equipped for making informed decisions regarding their event management practices.

 

InitLive - Schedule
 
  • InitLive - Schedule
    Schedule
  • InitLive - Home page
    Home page
  • InitLive - Event list
    Event list
  • InitLive - App manager
    App manager
  • InitLive - Staff list
    Staff list
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

55 Reviews of InitLive

Showing 1-20 of 55

 

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Allyson from Japan Association of Translators
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Great platform for managing volunteers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Support

I can't say enough about this app. It really made scheduling volunteers for our conference much easier. There are a ton of videos on how to use it, and the customer support cannot be beat. They are truly proactive in meeting you needs. They will sit down and explain the system to you and help with anything you need. The app is great, but the customer service is world class.

Pros

Easy to use, great tool for managing large groups of people with instant communication.

Cons

The addition of some simple features (like the ability to toggle between volunteer profiles and displaying shift names on schedules) would make it a lot better. I also wish there were a drag and drop feature (like, drag the person you want into a slot on a time view schedule.)

Source: Capterra
 

Maggie from CWU WindFest

January 2017

January 2017

Customer Service

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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I looked into using InitLive for a college concert band festival that I run. A smaller event, we manage about 150 volunteers and host around 3,000 high school musicians. InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore. The only deterring factors I experienced were in regards to being able to control certain features. The basics are set-up very well (volunteer sign-ups, scheduling, messaging, etc.), but there were minute details that I would have changed to better suit my festival's needs. As well, the price unfortunately was the end-all determining factor that obstructed our ability to use InitLive. Even after working personally with Avery to find a compromise price, we were still unable to justify the cost. Because the festival runs through a university, which also hosts seven other festivals, our goal was to find a great software that could be used for all festivals, providing a consistent volunteering experience for our students. The hope is that one day, the university will be able to afford a quality program like InitLive for all festivals and events. I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.

Source: Capterra
 

Robb from WickFest
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Managing our Event is SO MUCH EASIER NOW!

Ease-of-use

Functionality

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I don't even know where to start. Instead of writing a novel (because I could) I'll be brief and to-the-point. We've been running a large event with over 7,000 people and 150 volunteers for 7 years now. We've used other providers and no solution even comes close to comparing to InitLive. The interface, pre-event for setting-up is intuitive and easy to use and the app for event day is AMAZING. InitInitLive made it so easy for us to communicate with our volunteers and make changes and adjustments. I even had volunteers, not in the event industry, come and find me to tell me how much they liked it. Probably the most important point I want to mention is that their customer service is OUTSTANDING. They are very available and extremely responsive. Thank you InitLive for everything, we look forward to working with you year-after-year!

Source: Capterra
 

Tim from Aylen Regatta
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Returning Volunteer Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

Every year I needed a new volunteer manager because it was a lot of work for not a lot of reward. I used InitLive for my event this year and we could easily sign up volunteers, send them schedule reminders, and then check in volunteers as they showed up. I knew exactly who was on site, where they should be, and what staffing gaps I had. I also was able to save this data for next year. For the first time in a while, my volunteer manager said this was easy and they want to help out again!

Pros

- on-site check-in
- group messaging based on job title and/or location

Cons

Building the schedule took some time but the client success team was there to help.

Advice to Others

Training the volunteer was not hard but I am glad I did it before the event so the questions were out of the way.

Source: Capterra
 

Joshua from EyeCon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Very impressive!!

Ease-of-use

Functionality

Product Quality

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Value for Money

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We are a celebrity convention company that has about 25 staff and 50 volunteers at each event. Keeping up with everyone was always quite the task and with the InItLive app at our last convention, we all could communicate and know exactly where we needed people and who was where with ease. We loved the broadcast feature and super excited for all the new features that have been added for our next event this week!

Source: Capterra
 

Lely from Eyecon
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Love this app and this Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We run a convention company that has been in business for 10 years. We tried this app at our last show and it became a great help with our volunteers. Now with the updates this has gone to the next level. Our next show is in a week and our schedule is up and people picking shifts and getting excited. There are so many great things about this app. I can't wait till they add in the function of availability. That will elevate it more. Avery and her team has gone out of her way to help us and to show us how to utilize this app. At our last show she was always there to help us at anytime which took away a lot of the stress I had about using a new app. I know this show will be even better!

Pros

The volunteers being able to pick shifts, the ability to leave reviews on the volunteers that's hidden, and the different role levels that are based roles (shift supervisor, check in administrator)

Cons

I want to be able to put in their availability and it alert me if I schedule. But it sounds like it is a future possibility as the company grows

Advice to Others

I wished the look of the schedule was more seamless

Source: Capterra
 

Kellie from Toastmasters International

October 2016

October 2016

Customer Support Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I used InItLive for an event where we had over 200 volunteers and found that this system worked perfectly to keep our volunteers on task. The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome! They are always on standby to help and can answer all questions!

Source: Capterra
 

Michael from Festibière/Brewfest
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

The solution for all your volunteer coordination needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We started using InitLive in January and immediately fell in love with it. From the online scheduler to the mobile app check-ins, all the features combined allow us to have manage our 100+ volunteers much better.

Pros

Mobile app, online scheduler, roles, saved profiles.

Cons

Missing volunteer approval.

Source: Capterra
 

Andrea from The Massachusetts Association for the Blind and Visually Impaired
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

InitLive ROCKS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We at the Massachusetts Association for the Blind and Visually Impaired really valued our experience with InitLive because it made organizing our volunteers seamless and that as anyone knows who works with volunteers is the ultimate endgame. We had multiple events over multiple days which is no easy feat and then to add in over 60 volunteers offering over 200 hours of support could have easily gone down the rabbit hole of scheduling disaster but I didn't receive ONE CALL asking for help or where to be. I also heard wonderful feedback from our dedicated volunteers from how seamless the app was to their favorite of knowing exactly where they needed to be and when. THANK YOU for making our lives easier so that we could make our events top notch!!

Pros

The ease of use and the collection of contact info afterwards which oftentimes can be forgotten or hard to read if written down.

Cons

Not sure yet, haven't experienced anything worth mentioning!

Advice to Others

I just recommend it to everyone!

Source: Capterra
 

Sarah from AZMOM

October 2016

October 2016

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had a wonderful experience working with the InitLive team so far (Alyssa, Tim and Avery). Avery has been extremely responsive and helpful throughout the set up process! We have a very large scale event coming up in December, and I'm looking forward to seeing the benefits of using InitLive for the first time!

Source: Capterra
 

Lauren from Rose-Hulman Institute of Technology

October 2016

October 2016

A Great First Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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This was our first time using an app for any kind of volunteer management. We used it to help streamline communication with our volunteers for Homecoming. I found that it was advantageous to me as an admin in that it was quick and easy to contact individuals as needed. We got great feedback from our volunteers about how it was easy and convenient to reference their job descriptions. The shift reminders also came in handy. One thing that wasn't so important for us to have was the check-in and check-out features. On the day of the event, both the volunteers and the staff were just too busy to keep track of check-ins or outs. Our main concern was being able to quickly get a hold of someone if there was a major problem. If there had been any emergencies, we would have been able to do so. I believe we will use the app for future events.

Source: Capterra
 

Mackenzie from Rose-Hulman Institute of Technology

October 2016

October 2016

Rose-Hulman Homecoming

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was less involved on the back end/set-up than Lauren was, but I thought the features were great and heard good feedback from the volunteers (that fully utilized it) The only thing was in the moment (of the event) it seemed like it wasn't as helpful. I think that is because I wear too many hats during the events....

Source: Capterra
 

Jacquelyn from Saint Louis Art Fair

October 2016

October 2016

Looking forward to where InitLive is going

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

This was our organization's first experience with InitLive and I can say I am fairly pleased with how it went. Although we had some push back from some of our less tech-savvy volunteers and those using unsupported browsers, many of our volunteers rated it as an easy to use program. I am most particularly satisfied with the support I received from our contact Avery, as well as other members of the InitLive team. All of our questions/issues were addressed in a timely manner and our suggestions for improvements to the program were taken seriously and professionally. Overall satisfied and looking forward to seeing the updates to the program in action.

Source: Capterra
 

Lalit from Strategic Engagement & Events Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Awesome is the word!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Anyone running events knows this is THE area that is most neglected. A solution, that too a comprehensive one as InItLive addresses this and how! It is super easy to use and tackles all real concerns of any meeting planner. Awesome for events big and small.

Pros

It's flexible pricing and eases of use.

Cons

nothing really

Source: Capterra
 

David D. from House of Paint
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

House of Paint Experience with InItLive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Leading up to our festival , diving into the app was made easy to set up volunteer's profiles and adding staff. I enjoyed the broadcasting system which allowed to send messages to staff list with ease. I will say that the scheduling part could use a little bit of work as far as making the monotonous task a little more easier to set up , but overall minus a few glitches I feel the app is amazing and we look forward to implementing more next year with our staff.

Pros

smartphone app, functionality on the app

Cons

scheduling could be better, scheduling in bulk would be nice

Source: Capterra
 

Dan from Edison Solar/SPI 2016/S.E.T.S.

September 2016

September 2016

My Support Hero was good. The app needs better organization and clearer self-administration/installa

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

I do not know if it is me - "operator error" - or Google Chrome/Play Store - or the InIt app, but I have loaded this gunk 2 or 3 times and it will not load or run.

Pros

I don't know. It is non-functional.

Cons

That it is non-functional.

Advice to Others

Make it functional. Provide better, clearer, and more frequent "UNINSTALL" options.

Source: Capterra
 

Danielle from World Economic Forum
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2016

September 2016

Management of our Annual Meeting external staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When I had a new shift opening up on site, I specifically needed to identity which staff were available. Following discussion with InitLive, I learnt that they added an icon that will display next to the name of any staff who are already scheduled in another shift. This will save you time and allow you to see exactly who is available at a glance... a feature i look forward to testing at out next annual meeting.

Pros

The broadcast feature made it easy to communicate a message with exactly the right group of volunteers, this made connecting with my team much easier on event day

Cons

The accents in Swiss names did not appear correctly, this was a sensitive issue and required time consuming manual updates on the exports. Never the less this was corrected quite rapidly!

Advice to Others

It really helps when there are many work shifts to add (different locations and different times) to have a quick way round to upload them all together from an excel.

Source: Capterra
 

Patrick from House of PainT Festival

September 2016

September 2016

HoP init live review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I honestly did not have much hands on experience with the app. So I would suggest David can provide a more thorough bunch of feedback.

Source: Capterra
 

Al from Retired
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

InitLive Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Support

Used the software project at the Marshes last year during the World Girls Juniors. We used the software application to acquire, register, and track around 100 volunteers for a 3 day international golf tournament.

Pros

The application handled a lot of the volunteer registration and shift scheduling well. It gave us a good idea of where we required additional volunteers. It assisted us in tracking volunteers shifts and determine when volunteers were late or did not show.

Cons

I found that because a lot of the volunteers were seniors who did not use current computer applications regularly, many were confused with initial emails that were sent to them. Also, because of the lack of computer application knowledge of the users, many of the volunteers did not register on-line by themselves but were entered onto the system by Initlive staff or team leads. I do not believe many of the team leads utilized the mobile on-line during the event.

It was interesting to find out the many spouses had registered as volunteers but only used one email address. This became very confusing since the system was geared on the email address as and id and communication was through emails regarding shift assignments.

Advice to Others

Since for a lot of the golfing events seniors are being utilized, the application should be more suited for their use plus making it easier for team leads or others enter information of their behalf.

Source: Capterra
 

Wolfram from IEEE Ottawa Section
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2016

August 2016

InitLive at EMC 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Support

InitLive was used to manage 60 volunteers at a 5 day conference in the Ottawa Shaw Centre. Over 100 initially signed up but many did not remain to participate, a common problem.

In the past volunteer recruiting and management was performed with spreadsheets, email and telephone, an onerous process for more than 20 people. InitLive automated this process considerably making the size of the volunteer team almost irrelevant. It also shifted responsibility for shift and role selection entirely to the volunteers, previously it was with the event manager. This took a big load off.

Communication was also simplified with the integrated communication features, and I could instantly tell who was where with a simple touch on my tablet.

Compared to other volunteer management software I've seen, InitLive has the best interface by far.

Pros

The end to end management of people and the program within the Web interface.
You can see at a glance, in the web interface, where there are openings in the program staffing.
Signup to roles and shifts is easy, though some of the older volunteers found it challenging.
Visually it looks good, especially for the administrator. So I like the interface.
In the device app it is nice that it informs the administrator instantly of staffing problems in the current shift.
The various reports were useful, especially after the event when compiling the conference reports.
The volunteer app seemed almost trivial to operate. The young people, especially, took to it very well.
Volunteer communications pop up as notifications, so the admin can address them immediately.
It works well as a central communications hub for all volunteer communication before, during and after.

Cons

When constructing the schedule, the lack of cut and paste or duplication of program elements across multiple days made that process very laborious.
The volunteers see the shift selection schedule as one long list. It would be good to delineate it, perhaps with tabs, into days.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
In the mobile app, there wasn't a clear way to tell at a glance if there are upcoming staffing problems - not attendance, but staff bookings. This is possible in the web app.
For the administrator the mobile app filter features make it very powerful, but it also makes for a shallow learning curve. I.e., some features are not obvious to find.
The mobile app is optimized for smartphones but not tablets. It will work on tablets, my preferred device, but emulating a phone.
It notifies you when people cancel from the event, but not when they join. This should be selectable.
Many volunteers select multiple roles up front which can quickly saturate the overall maximum role signup setting. Beware of this. It can block additional signup for a role despite shifts still being available.
Email broadcasts from the web app don't have customizable subject wording. That risks them being ignored or channeled to spam.

Advice to Others

Watch the video tutorials. They are very good. Distribute them to the volunteer candidates.

Source: Capterra