SimpleTix Software


 

SimpleTix is a cloud-based event management and ticketing platform that helps in event listing, promotion and ticket sales for conferences, live performances and trade shows. The solution offers a mobile application for Android and iOS devices that enable event organizers to scan tickets and print attendee name tags or ID badges.

SimpleTix allows organizations to design a customized website for each event. These websites can include organizations' branding, graphics, images and colors. Users can also promote their event, manage ticket sales and analyze overall traffic. The solution also enables event managers to download sales reports into Excel, customer relationship management software or an email campaign tool.

SimpleTix is able to assign role-based access permissions to staff members and allows event organizers to add or remove the people at any point in time. The solution offers a reserved seating feature that allows users to sell tickets for parking spaces, tables and booths. Additional features offered by the tool include interactive seating charts, ticket kiosk, mobile ticketing and many more.

 

SimpleTix - Exhibitor reservation chart
 
  • SimpleTix - Exhibitor reservation chart
    Exhibitor reservation chart
  • SimpleTix - Mobile check in
    Mobile check in
Supported Operating System(s):
Web browser (OS agnostic)

36 Reviews of SimpleTix

Showing 1-20 of 36

 

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Pratibha from Preetesh Entertainment, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great ticketing software with reserved seating features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The overdue review - Simpletix was able to solve my organization's need of providing reserved seating. With some learning, I was able to create a seating chart, assign differing prices to seats (even within different rows and seating blocks), and integrate the software to payment gateways seamlessly. The customer support I received was excellent, and really helped me (not knowing any css programming) customize the software per my requirement. The turnaround time for my queries was quite fast, with support available on weekends. Despite a couple of concerns as I have mentioned in the "Cons" section, I will definitely use Simpletix again for all of my ticketing needs in the future and recommend it to others.

Cons

One major concern I faced was that I had to redo the entire seating chart (with the complicated layout and the differing prices) 1 day before our launch due to some software issue. I did receive support for this, but I would have liked to avoid the last minute scramble. Also, updates to the code in the background caused a few minor changes, but I did get good customer support in addressing them.
Finally, I found that the help and user guides were somewhat confusing in the way they have been organized, and can be arranged in a more intuitive fashion.

Source: Capterra
 

Deven from AMPS Ltd

April 2017

April 2017

Great Stuff from the team at simpletix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Like any software, there are always issues, but we have been really impressed by the support in resolving issues - really above and beyond

Source: Capterra
 

Samuel from Ignite 2016

December 2016

December 2016

Simpletix worked great for me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a first time user of Simpletix I found the event setup process very easy with a logical progression. Simpletix gave my non profit fundraising event a professional quality registration and ticketing system at the most cost effective price. Will be using this again and very happy to recommend!

Source: Capterra
 

Sally from Granite Springs Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Safe Harbor Recovery Center Fundraising Event

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a source to sell tickets for a fundraising event - had no prior experience with this and no idea how to proceed. SimpleTix was recommended to us, so got in touch with them and they walked us through the entire process from set-up to final close-out. We needed their help many times through the process - customer service was excellent and all of our needs/issues were taken care of in a timely manner. They also helped us with integration from the ticket sales to a merchant account so funds could go directly to our bank account. Very affordable - would highly recommend to anyone in need of ticket sales, donations, other sources of public funding.

Pros

After figuring out the set-up and working through several adjustments, found the software could do anything we needed done, including notifying participants, downloading customer lists, adding additional ticket pricing to accommodate donations, etc.

Cons

Took a little hunting to find exactly what was needed in a few instances, but watching the tutorials provided probably would have answered these questions and customer service was able to point us in the right direction and solve our issues.

Source: Capterra
 

Whit from World Compassion
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

Great software for free events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I found out about SimpleTix through a DonorPerfect conference. This is a great service for us because our events are free to attend. SimpleTix offers their service for free to people who are offering free events so this has been a wonderful help to us.

Pros

A lot of features are included in the free version. Automatically emailing tickets to our attendees makes our event feel more professional. It also integrates with our DonorPerfect system which is helpful.

Cons

We run events in three different countries, and we couldn't really manage all of our events from one account. I ended up having to setup a separate account for each country. That's not the end of the world, but it does make it more confusing for the users in our office.

Advice to Others

If you host free events, this is definitely a great service. The prices for paid events seem reasonable as well.

Source: Capterra
 

Robin from Blue Ridge Booster Club
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using this for High School athletic events. This is totally new to me and I am not a professional, just a volunteer at our local High School. We needed a way to sell season tickets to our members in advance and make sure each ticket is only used once per event. Aron was quick to set up a system for me and he has been quick to respond when I needed help. My customers were extremely happy with the speed of scanning tickets. I would highly recommend this even to small non profits.

Pros

Easy ordering and easy scanning.

Cons

Printing... I need to print QR codes on address labels. I have not figured that out yet but I think it can be done with mail merge in Excel.

Source: Capterra
 

Alison from Afterhours Entertainment
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Great Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Most amazing customer support ever. Super fast and awesome in every way. I would recommend to anyone based on this alone.

Source: Capterra
 

Ghatim from Tickets Caribbean Inc.

April 2016

April 2016

Super Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Simpletix and its founder Aron Kansal have made it easy to run my eticketing business in the Caribbean. The flexibility of the platform, easy of use and huge value for money makes Simpletix the best I have seen. Before selecting to work with Simpletix I reviewed over 15 different service providers. Simpletix came on top and I do not regret my decision.

Source: Capterra
 

Petter from YesMan AS

March 2016

March 2016

We have been using Simpletix for about 4 years now and we could not live without it.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are using Simpletix for selling tickets to our shows, concerts and events. With about 20 000 sold tickets a year we are very satisfied with the system. After some adjustments it also works great with Norwegian language and Norwegian currency.

Source: Capterra
 

Jona from Flexion

March 2016

March 2016

Continually evolving for the better

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've used SimpleTix for three years of Event Management, and each year has been better than the previous in terms of speed, options and functionality.

We've found Aron very responsive to feedback, continually pushing for better workflow and overall user experience, and that is very evident in the product. The system has improved and simplified ticketing and ticket validation so much that it's hard to even compare pre-SimpleTix to post.

Source: Capterra
 

Jackie from Everglades Holiday Park

March 2016

March 2016

Easy to navigate

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Don't really have pros and cons. Just like how easy it is to get
around the software. IF help is needed, they get to you right
away.

Source: Capterra
 

Fawnia from Pole Expo

March 2016

March 2016

#1

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

SimpleTix has been a godsend. I know that I am in the best hands possible when it comes to using a website that is great for both my costumer and me. Anytime I have questions, SimpleTix is just a phone or or email away with the best costumer service on planet earth. I couldn't be happier!

Source: Capterra
 

Kevin from Collingwood Collegiate

March 2016

March 2016

Great in a school based setting.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I spent a lot of time looking into various ticket vendors, and finally settled on SimpleTix. I'm very pleased we chose this route! There is a learning curve to the setup, but help was only an email away with a very fast response time. We're now up and selling tickets, and the feedback from our buying public has been VERY positive. As well, the real-time analytics provided are extremely helpful for managing inventory and having an accurate view of how sales are progressing. Personally, I can't imagine going back to selling tickets "the old-fashioned way!"

Source: Capterra
 

Luciano from LMB

March 2016

March 2016

Great system!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great system & really easy to use. We love the flat rate service fees compared to other solutions that charge an extra percentage fee.

Source: Capterra
 

Laura from Branson's Promised Land Zoo

March 2016

March 2016

Lifesaver!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were at our wits end before we found Simpletix! Aron is a great help and answered all our questions and addressed all of our online ticketing needs. Now we are able to sell thousands of tickets with ease!

Source: Capterra
 

Deshan from AdiYoga

March 2016

March 2016

Great features! Excellent service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I was pleasantly surprised when I came across SimpleTix early 2015 and my experience has only improved since then. Unique features like Survey Questions have saved me a ton of time and really streamlined my administration processes. The customer service is fast, friendly and very effective. The website is continually improving and I look forward to future updates and features.

Source: Capterra
 

Matthew from Deutsch and Thomas, Inc.

March 2016

March 2016

An Outstanding Experience!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were planning a large scale event for an industry conference, and after reviewing several vendors - we moved forward with SimpleTix. This business made ticket management and reservations as easy as possible. The customer service was outstanding, and I thank Aron and his staff again for giving us a substantial amount of support for our event. I will definitely use them in the future, and I would highly recommend them to anyone.

Source: Capterra
 

Larry from Red Dress PDX

February 2016

February 2016

No need to shop around!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have used other ticketing platforms for our events and have struggled to find one that would allow us to offer customization for our ticket holders with out destroying our bottom line. SimpleTix was the answer and the fee system is very fare, one of the best we could find. SimpleTix is very flexible and the support staff are very dialed into our success. They even gave us pointers on setting up a payment portal that would help our non-profit save even more money. Thank you Aron and SimpleTix!! We will recommend you guys for sure.

Source: Capterra
 

Jedidiah from The Seafood Shack

December 2015

December 2015

First Time Ticketing Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This was the first time that we have tried to hold something that required a ticketing component, so when researching we found a couple of different options but after speaking with customer service we decided to go with Simpletix and it has been one of the best choices we made. The ease of use and timely assistance from the support team has been exceptional. We are already working on ways to use this with other events that we have done in the past.

Source: Capterra
 

Nate from North Carolina Society of Cytology

December 2015

December 2015

Love SimpleTix!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This system has made planning and organizing our events so much easier, as well as making event registration way more convenient. The amount of time and energy I have to put into organizing events is significantly less because SimpleTix takes care of all the analytics and participant information automatically and keeps me updated anytime there is a sale. I haven't had many issues using it and most of the time it's easy enough to figure out quickly and without technical support; when I have needed technical support, though, it's pretty much immediate and accurate! Highly recommend it!

Source: Capterra