Spin is a software platform designed for customizability in the fast-paced field service business. Spin features a horizontal approach to managing field services and operations. It provides a plug-in system that’s able to rapidly adapt to business needs.
Spin gives users real-time visibility over people, equipment and other assets on any device. Additionally, Spin automatically records KPIs and provides them to top management. This frees up valuable time that technicians typically have to spend filling out reports.
From a mobility perspective, Spin is supported on Android devices, which can connect everyone in the field. Spin’s hybrid architecture combines the Android native app with HTML5. The app also features offline support so operations can continue as needed, even without network coverage.
Spin is best suited for medium to large enterprises where field services and field operations are a fundamental part of the business. These companies want to compete in service quality and efficiency. Industries include logistics, supply chain, rail operators, cargo and container terminals, manufacturing, airlines and airport handling.
Spin offers both on-premise and Web-based options for the software. Both are based on a per user, per event per month basis. It’s offered worldwide and has been around since 2013.