Coresystems Software


 

Coresystems is a field service system that assists with the process of scheduling and assigning work orders. This cloud-based, mobile-ready solution connects the workforce to the back office as well as customers. It is used by service companies in several industries such as automotive, manufacturing, healthcare and electrical.

Coresystems enables field service technicians to access the data they need via a mobile app that updates in real time while they are in route throughout the day. At an application level, it offers contact management, billing/invoicing, inventory management, scheduling and dispatch, work order management and GPS tracking.

This system is available for both on-premise and Web-based deployment. It can run on Mac OS and Windows. It’s also supported on Web browsers (OS agnostic), and features mobile apps for Android and iOS.

Coresystems is offered to companies worldwide and has been developing field service solutions since 2002. They serve 7,500 customers with over 150,000 users.

 

Coresystems - Mapping
 
  • Coresystems - Mapping
    Mapping
  • Coresystems - Call log
    Call log
  • Coresystems - Inventory
    Inventory
  • Coresystems - Invoice
    Invoice
  • Coresystems - Tablet
    Tablet
  • Coresystems - Devices
    Devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

9 Reviews of Coresystems

Showing 1-9 of 9

 

Start your review of Coresystems

Click to start
http://www.softwareadvice.com/field-service/coresystems-review/

Dominik from Aida Café

December 2015

December 2015

coresystems connect

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

the new customer portal for self service is awesome!

Source: Capterra
 

Johann from Johann Schild GmbH

June 2015

June 2015

Easy to implement - working without problems

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are using the Coresystems Field Service for more than three years and we are very happy with that solution. The implemantion is really very easy and after that it was and is working without any failures. If there is some more need or if we need help or have questions (which happen not really often) they can help us in an wonderwul way and very fast!

Source: Capterra
 

Shadi from Tyconz

June 2015

June 2015

Flexible & easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Coresystems Field service solution is a perfect solution if you are looking to take your field services to the next level... full automation of the process with geo-location feature... it also runs on IOS & Android which will save you any additional investment in hardware...

Source: Capterra
 

Sherif from Keune Australia, New Zealand & Indonesia

May 2015

May 2015

Best business application that works everywhere.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Coresystems are really innovative and one of the best partners we've worked with, the software really works and there is no Cons about it.
the pros is the offline mode which help when no coverage is available for field staff.
the back-end and sync to local ERP work like a charm.

Source: Capterra
 

Bruce from LORENTZ Pump Mechanics (Beijing) Co., Ltd.

May 2015

May 2015

Make life easy, useful software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Connect backoffice and Technician
Resource planner improve resources` capacity and efficiency
Our tech can record customer site situation with checklist, and sync report to backoffice realtime.

Source: Capterra
 

Cheng from Beijing Sunshine Welcom Medical Appliance Co.,Ltd

May 2015

May 2015

Really good experience of mobile solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

very easy to use and convenience. the best is we could still use the app when we offline
know service management well, suitable to our service process.

Source: Capterra
 

Louwis from ASG

May 2015

May 2015

An easy to implement, robust solution that's quickly adopted by users

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Coresuite is a true mobile and cloud solution that has a seamless integration into SAP. It is both easy to implement and easy to use with the necessary features to aid field service technicians. It's low cost to entry provides customers with a rapid ROI whilst enriching their service capabilities.

Source: Capterra
 

Henry from Rofin-Baasel China

May 2015

May 2015

Wish to have better performance of Coresuite mobile client

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We currently have many service engineers using Coresuite mobile client to fill in service report, it is very good for us we can receive service report immediately after service and we can receive expense report from our FSE in time.
But we have below problems, and hope it can be resolved soon.
1. It takes a lot of time to sync service calls, sometimes even it is still not possible even try several hours and the internet connection is ok but maybe not good enough. Hope it can be fixed after the cloud server migrated to China.
2. The response from the software is slow, and usually takes about 10+ seconds to open and save a checklist.
3. It is not convenient and flexible to add complicated items into checklist.

Source: Capterra
 

M from service company

November 2014

November 2014

a better service with coresuite mobile

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great to have offline access to all important data from my ERP.
Additionally I can create service request, quotation, sales orders, activites with pictures etc.
Signature from the customer and a nice service report is all I need.

Source: Capterra