Field Force Tracker is a cloud-based field service solution. Key features include automatic scheduling, a dashboard with automatic location tracking, the ability to create service histories and inventory management capabilities.
In Field Force Tracker’s job dashboard, users can choose to schedule jobs manually or automatically. Its automatic scheduling tool can take into account job type, technician skill level and technicians’ current location, among other things, when automatically scheduling jobs.
This software also includes integrated voice over IP (VoIP) technology that allows users to call technicians from within the system. Users have access to full employee and customer databases.
Field Force Tracker can generate both built-in and customizable reports. Its customizable reports include upsells by technician and revenue by type of service.
Field Force Tracker provides remote and on-site support for its clients as well as assisting with data migration. This software offers mobile apps for Android and iOs. Field Force Tracker is suitable for both small and large teams, and is available on a per user per month basis.