Field Force Tracker Software


 

Field Force Tracker is a cloud-based field service solution. Key features include automatic scheduling, a dashboard with automatic ­location tracking, the ability to create service histories and inventory management capabilities.

In Field Force Tracker’s job dashboard, users can choose to schedule jobs manually or automatically. Its automatic scheduling tool can take into account job type, technician skill level and technicians’ current location, among other things, when automatically scheduling jobs.

This software also includes integrated voice over IP (VoIP) technology that allows users to call technicians from within the system. Users have access to full employee and customer databases.

Field Force Tracker can generate both built-in and customizable reports. Its customizable reports include upsells by technician and revenue by type of service.

Field Force Tracker provides remote and on-site support for its clients as well as assisting with data migration. This software offers mobile apps for Android and iOs. Field Force Tracker is suitable for both small and large teams, and is available on a per user per month basis.

 

Field Force Tracker - Scheduling dashboard
 
  • Field Force Tracker - Scheduling dashboard
    Scheduling dashboard
  • Field Force Tracker - Clients
    Clients
  • Field Force Tracker - Employee reports list
    Employee reports list
  • Field Force Tracker - Invoicing
    Invoicing
  • Field Force Tracker - Parts details
    Parts details
  • Field Force Tracker - Login
    Login
Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of Field Force Tracker

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Mike from NewYorkBIO
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NewYork Bio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

Hi this side NewYorkBIO bioscience supports companies. Our field team used field force tracker mobile tracking software with mobile build apps. that is great or trusted software and used very essay all employee are qualified education or not qualified education. yes amazing.

Pros

job scheduling or mobile tracking

Cons

tracking employee

Source: Capterra
 

AK from A&A Informatics Info Pvt Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

FFT Performance Card

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Field Force Tracker SAAS model is very helpful software for services industry and makes optimum utilisation of field staff with low latency.

Pros

The ease of booking complaints and handling of the same to the field staff is very efficiently carried out without delays. System response is fast enough to handle even large number of queries.

Cons

Little options to modify functionalities as per your requirement if your user base is small but the company takes care of adding features in the next release.

Advice to Others

Overall good software at affordable costs which are paid back by getting hassle-free operation and added efficiency.

Source: Capterra
 

A.Mohan from Victory Falcon Electronics Trading, Dubai, UAE
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Field Force Tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Rapidsoft's Field Force Tracker has really helped our company serve our clients efficiently and responding to client calls quickly while optimizing our resource management resulting in huge cost savings.

Pros

Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.

Cons

As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.

Advice to Others

It would be make our operations much better if an interactive client interface could be provided.

Source: Capterra
 

Rajeev from Packers movers

May 2016

May 2016

Quick packers movers

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My packers movers all team used the service app to track very ease all qualified mambers over all used nice field tracker

Source: Capterra
 

Ana Maria from Printertechs

May 2016

May 2016

Easy and flexible tracking software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very nice! Great software tool for solution field management work order

Source: Capterra
 

Jonson from Beltwayos

May 2016

May 2016

Excellent tracking software tool

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software tool are excellent overall

Source: Capterra
 

vivek from ECR electronic

April 2016

April 2016

over all good track work order software i have use six month

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Yes very great tracking software for field management employee or work order

Source: Capterra