Field Force Tracker
About Field Force Tracker
Field Force Tracker Pricing
For 1-25 users, prices start from $19.99/user/month. Multiple Advanced modules to add industry specific functionality and other features. Special pricing is available outside the US and Canada. Contact Field Force Tracker for full pricing information.
Starting price:
$19.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Field Force Tracker
1 - 5 of 25 Reviews
job
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
all in one fsoftware
Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
CONSwith such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Teresa
Business Supplies and Equipment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Impact Office Systems
Overall experience is good. When there is an issue, customer service is prompt. I like the ease of using it.
PROSProduct is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing
CONSWhen clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.
Vendor Response
Thank you - Teresa. We greatly appreciate your positive comment. It is great customer like you that help us in continuously improving software.
Replied May 2022
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2018
Equipment sales
We were looking to move from paper service calls to electronic format for ease of use and tractability. So far this meets our needs but would love it to be a bit more flexible.
PROSCost and simple app. The techs download the app on the phone and this makes it very easy to use for them.
CONSLooks very dated. Could use a fresher looking interface or GUI. Wish I could use the Admin features on the app with my phone. This would really make the app rock.
Vendor Response
Thank you for taking time to write a positive review. We always look for suggestions to improve and do our best to address them. An admin has access to all the functionality via a browser on any device - a mobile, a tablet or pc or a laptop. Unlike Field techs, Admins don't need to report GPS locations continuously, and hence, using the mobile app doesn't add any benefit for Admins. Regarding the interface, we have been developing FFT for nearly 15 years so a lot of our users are used to the current interface - which is very easy to use with almost no training needed. We are coming out with alternate themes in Q1 2019. We thank you once again for your feedback.
Replied December 2018
Derek
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Use of Field Force Tracker
Great experience.
PROSEase of use and scheduling feature. Also has good support contract module.
CONSDoes not text or email you when support contracts are due.
Reason for choosing Field Force Tracker
Ease of use and cost.
Vendor Response
Hi Derek, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. Thank you again for sharing such a positive experience. It means the world to us.
Replied May 2022
Todd
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Excellent app
Dispatching is easier. Customer history is a huge feature.
PROSIntegrating had some bugs. Makes tracking and getting info on jobs easy.
CONSDon’t have any complaints, except would be nice if I could check if I submitted a timesheet or not.
Vendor Response
Hi Todd, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. From all of us at Field Force Tracker, please accept our sincere thank you!
Replied May 2022
