Founded in 2001, GoService Pro provides web-based software for users in the Field Service industry. They have customers in healthcare services, oil & gas, property maintenance, and more. Field technicians have mobile access to the system through tablets and phones.
GoServicePro’s scheduling feature offers a drag and drop tool that can be used to place work orders onto the time they need to be done, and with the correct technician. These types of actions alert both the technician and service coordinators of changes in real-time. Using their Advanced Scheduling Engine enables users to put rules in place pertaining to location, availability, resources, and more.
The drag and drop tool is also used in GoServicePro’s reporting system. Varying reports can be viewed depending on a user's role in the company, and can then be shared. Reports are also customizable.