RazorSync
About RazorSync
Awards and Recognition
RazorSync Pricing
Pricing Package Plans: • Solo, up to 2 users, $85/month (annual plan) • Team, up to 7 users, $175/month (annual plan) • Pro, up to 15 users, $360/month (annual plan) • Enterprise, unlimited users, reach out for pricing All plans start with a 14-day FREE trial with all the features of the Enterprise package. RazorSync recommends you sign up for a Live Demo before beginning your trial. RazorSync offers training and technical support via phone, email, and GoToMeeting to help support your business.
Starting price:
$85.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Field Service Software
Most Helpful Reviews for RazorSync
1 - 5 of 494 Reviews
Beth
Unspecified
Used less than 6 months
OVERALL RATING:
5
Reviewed June 2021
Great staffing gets users up and going....
Rod
Verified reviewer
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Very Good Solution for my Business
Generally a good tool that is central to my business operations. Lots of good features that cover the critical aspects of what I need to run my mobile window screen company and a support staff that is available and responsive.
PROSComprehensive CRM package at a reasonable price
CONSNot easy to customize, some aspects are stilted, different platform versions are inconsistent
Vendor Response
Thank you for the review and feedback Rod! Please reach out to us if you need anything.
Replied November 2019
marc
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
very good program, with a few minor changes can be great!
Time-efficient , least paperwork more profit!
PROSprice, support, offline capabilities, relatively easy to use.
CONSQB integration, communication with customers(ex. mail to only one person at a time), miss some intuitive options, no statement or finance charging option
Reason for choosing RazorSync
1.cost 2. looked simple but yet has expandable option 3. QB intergration
Reasons for switching to RazorSync
although their communication with the customer was better and easier, they lack offline capabilities ( causing us clock in and clock out issues and lost info on invoices.) was a deal-breaker and they were more $
Vendor Response
Thank you Marc for this review! I'm so glad we've been able to assist!! Please reach out if you have any questions, our team is always happy to help!!!
Replied November 2019
Luke
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great concept
We have reduced our paper usage since using razor as well as communication with our Tech's. It has also sped up our tech's in the field knowing their daily tasks in real time. The experience would be better if when sending invoices it would take reviews that I can move to social media!
PROSLove the concept, we use it daily here for disbatching, GPS and invoicing. I like the detailed hours so I can track time on the road vs time at the job!
CONSWe find the software to be very slow loading each different window. The system is confusing and not very easy to change a estimate to a work order, changing to a invoice is easy tho. I have had customers get upset with all the notifications they get from the software to the point I have had to shut off all contact between Razor and them. I would like to see estimates to be able to be invoiced in draws as the project moves forward.
Reason for choosing RazorSync
It did more of what we were looking for
Reasons for switching to RazorSync
We wanted one system that did everything we needed.
Vendor Response
Thank you for your review and feedback Luke! Happy to hear that you are saving paper! Please reach out to us if we can help you with anything. 877-675-4395 option 2 for support.
Replied November 2019
Gregory
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
RazorSync review
Greater control on the work order process and accounting process.
PROSEase of use and ability to create multiple work orders for the same customer.
CONSI wish you were able to flip easier through the program to access various work orders. When you enter in a work order, I wish this would automatically open up and allow me to see instead of having to flip through the customer. The work order should open up to the proper work order.
Reason for choosing RazorSync
RazorSync was the best option for our company.
Reasons for switching to RazorSync
We needed a more efficient program for all to use and greater control of the system
Vendor Response
Thank you for your feedback and review! If you ever need anything, please feel free to reach out to us.
Replied November 2019