S2K Vision Software


 

S2K Vision is a field service solution by Davisware, Inc. It is offered in both cloud-based and on-premise deployments. This software features GPS tracking as well as scheduling and dispatch applications.

S2K Vision includes an electronic dispatching board. This software allows for PCI compliant credit card authorization. It also integrates with Davisware’s remote field service software, Global Field Solution.

This software offers its GPS tracking and scheduling and dispatch applications standalone or as part of an integrated suite. Contact management, billing and invoicing, inventory management and work order management are also offered with the suit.

S2K Vision can integrate with several common accounting systems, and Davisware offers standalone accounting software.

S2K Vision offers mobile apps for Android and Windows phones. It is offered only in the United States and Canada.

 

S2K Vision - Dashboard
 
  • S2K Vision - Dashboard
    Dashboard
  • S2K Vision - GOF dashboard
    GOF dashboard
  • S2K Vision - Map view
    Map view
  • S2K Vision - Customer page
    Customer page
  • S2K Vision - Web portal
    Web portal
  • S2K Vision - Remote field service application
    Remote field service application
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

25 Reviews of S2K Vision

Showing 1-20 of 25

 

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Chantell from IT Landes

July 2017

July 2017

Davisware is constantly developing the software to make it better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it continues to grow with the industry. They are constantly developing the software to ease use and be able to better report numbers and needed information. Also like that we can capture electronic files in file room

Cons

A lot of 'quirks' that we have to work around. There is not a preview in the file room - meaning you have to open actual document to view. FIle room does not allow to sort/separate into 'drawers' within customers/jobs

Source: Capterra
 

Melvin from PM Group
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Office Automation, Integrated process between Departments. End Customer process is great.

Pros

Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Cons

Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.

Source: Capterra
 

tom from Whaley

May 2017

May 2017

I always have a great experience with Davisware. People at Davisware are so pleasant.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to customize the system to fit your daily needs and Daviswares great support

Pros

The software has so many options the user can tailor it to their exact needs. Davisware is always working to improve and work in options users need and want for daily operations.

Cons

Truly this biggest Pro at times can be the biggest Con. Having so many options a user could get lost in the system.

Source: Capterra
 

Stephen from American Weathermakers

May 2017

May 2017

Davisware has helped our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fullness of the software in all facts of our business. We have been using this software for years.

Cons

I wish things could be delevoped more in some of the software, so we need less customization. I'm at the conference to learn how to improve my processes.

Source: Capterra
 

Micheal from United Fast Food & Beverage Service Company

May 2017

May 2017

Easy to learn and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The ability to search service and purchasing on a customer easily. .

Cons

The streamlining of parts orders to purchase orders. .

Source: Capterra
 

Chantell from IT Landes

May 2017

May 2017

I love Davisware and the support around it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it is a HUB for the entire company across all departments ts to access job and customer information

Cons

Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult

Source: Capterra
 

E.J. from Ovention Ovens

May 2017

May 2017

The conference has been amazing thus far! Look forward to spending some more time with Davisware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to have service agents create their own claims and have central location for this portion of our business to take place.

Cons

The inability to customize to our needs on the fly. In our ever changing industry we need the flexibility to add or delete certain fields and we'll as customize our layout. Wish we could see the status of information from Global Edge on the Global warranty platform.

Source: Capterra
 

Jason from Hatco

May 2017

May 2017

Very nice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to use. Global warranty works well for the service agents that use Global edge making it one stop shop.

Cons

Sometimes there ar intermittent issues. When these issues arise it is hard to find the root cause. This can be frustrating.

Source: Capterra
 

Bob from Mechanical Systems of Dayton
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great relationship building between software team members!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use. Great company support and training from PMs and support analyst. Access to Davisware resources.

Cons

Overall speed of ticket response. Overall testing done by Davisware personal before release of patches.

Source: Capterra
 

Jerry from Midwest Food Equip Svc, Inc

May 2017

May 2017

Exceptable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All the features offered from AP to AR, SVC Billing to SVC Dispatch, Purchasing to Inventory Control.

Cons

Hard to resolve issues in a timely fashion that may affect daily business. Like closing out the month or year end.

Source: Capterra
 

Sarah from Kellam Mechanical
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

Pros

The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Cons

The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

Source: Capterra
 

Mindy from Duffy's Equipment Services

April 2017

April 2017

Great time saving software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The integration between menus. The time is saves performing daily tasks, example, paying invoices, updating customer accounts

Cons

Reporting. Unless you have a report customized, it's hard to get the information you need from the limited reporting menus

Source: Capterra
 

Carrie from DiMarco & Associates

April 2017

April 2017

DiMarco & Associates Vision Conversion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Our rep made our experience converting over to S2K Vision as painless as possible. He provided us with a concise and thorough training program to fit our company's needs. The support staff has been wonderful as well.

Source: Capterra
 

Beth from Bromley Parts & Service
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

The latest and the greatest!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

Pros

A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

Cons

I get worried when I see an update in the morning and hope that we have no issues during the day.

Source: Capterra
 

Michael from Rosenberg Indoor Comfort

April 2017

April 2017

Reliable Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been with S2000 now since 1986. The software is easy to learn and gives us all the tools to run our HVAC business. We rarely have problems and when we do, the Davisware support is right on top of helping us. I highly recommend S2000.

Pros

Reliability

Cons

None

Advice to Others

None

Source: Capterra
 

Amy from Rykin Pump Company Inc

April 2017

April 2017

LOVE S2K Dispatch Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

Pros

The ease of looking up customers and their work orders for each location

Cons

Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

Advice to Others

S2K has been a Huge time saver for all of us along with RFS

Source: Capterra
 

Bianca from All Mechanical Industries

April 2017

April 2017

S2K and RFS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using S2K and RFS for close to a year now and enjoy it's multi-functional usage. I am in charge of the RFS software that we had deployed in the field. Although I always have questions about the software, the staff are very helpful and knowledgeable. Not to mention the software is always being improved for better functionality and per customer's input. I'm looking forward to going to the yearly user conference soon so I can learn even more!

Source: Capterra
 

Mindy from Duffy's Equipment Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Global Edge review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love this software. excellent at customer support. I can always count on her for solving problems.

Pros

Ease of use

Cons

reporting

Source: Capterra
 

David from Alliance Mechanical

April 2017

April 2017

Everything you need in one package for dispatching.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Davisware for 29 years. Davisware is the software that combines everything we need in one package to operate our HVAC / R company. This includes Dispatch, Billing, Inventory and Quotes. In addition to that we have added the RFS program which allows our techs to complete their work orders on tablets. It is a pleasure to receive work orders when the tech leaves a job freeing the techs from having to fax their forms into the office .

Source: Capterra
 

Kevin from General Parts LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Davisware Global Edge - Remote Field Service - E2 Web Site - Global Warranty

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been a customer since 1997 and grown 10 times or more using their software. Davisware has grown too, continuous adding features to meet our and current business/Industry needs.

Pros

Feature and Flexability

Advice to Others

Great software suppored by an even better company

Source: Capterra
 
 
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