Created in 2003, ServiceMonster is a Web-based business solution designed specifically for the cleaning services industry. ServiceMonster is differs from other offerings in the market due to its heavy focus on customer management, which includes client tracking and marketing tools, such as the ability to send reminders and thank-you cards.
This system features contact management, billing/invoicing, scheduling and dispatching and work order management applications. The software is supported on Android, BlackBerry, iOS, Mac OS and Windows.
Typical clients include small carpet cleaning services, maid services, window cleaning and pressure washing services. Prices vary between two monthly subscriptions. The first subscription includes one to three routes, unlimited support, unlimited training and unlimited upgrades. The second tier includes all of the above plus unlimited routes.