Designed to provide service management to small and mid-size companies, ServiceOrderManager provides a medium for businesses to manage all kind of important service information, including quotes, projects, service level agreements, equipment history, rentals, and more. The system can provide a way to keep track of different job types, including current and recurring jobs, as well as jobs of varying sizes and priorities.
ServiceOrderManager features an employee tracking module, allowing companies to track commissions, work history, skills, work groups, and more. With this module, businesses can have a better idea of the strengths and skill set of their workforce. There is also a module for timesheet tracking, including a time recorder and a timesheet matrix option.
Companies can also use the system to help track and maintain their equipment, including maintenance history and information, schedules, meters, and more. Any warranty information can be monitored here, as well as serial numbers, and a full history of each equipment piece.