ThermoGRID is a cloud-based, Field Service solution for small to mid-size residential contractor companies. It offers a fully integrated suite of applications to help automate the day-to-day operations of the business.
Before sending a service technician out into the field, ThermoGRID’s dispatching application takes into account the location of all available service techs at that time, their skill set, and performance ranking. Automatically generated invoices can be reviewed and signed by the client, at the time of job completion, on any mobile device. ThermoGRID’s engineering analysis tool calculates precise heating and cooling load volumes based on the size of the space, and the estimating tool allows for the auto-tagging of parts and equipment so the technician can quote the job without having to do external research; all parts and their respective prices are stored in the database. Other features include a Contact Management tool that allows users to upload photos of the jobsite, purchase orders, service technician’s task sheets, and daily management reports.
Vicki from South Air, Inc.
Employees number: 2-10 employees
Worked with other dispatching programs but this one is awesome. If you have any issues, concerns or need something customized they are always there willing to help no matter what the issues. Updates constantly to help improve your productivity. And the reports.... Wow! Who could ask for more.