ThermoGRID Software


 

ThermoGRID is a cloud-based, Field Service solution for small to mid-size residential contractor companies. It offers a fully integrated suite of applications to help automate the day-to-day operations of the business.

Before sending a service technician out into the field, ThermoGRID’s dispatching application takes into account the location of all available service techs at that time, their skill set, and performance ranking. Automatically generated invoices can be reviewed and signed by the client, at the time of job completion, on any mobile device. ThermoGRID’s engineering analysis tool calculates precise heating and cooling load volumes based on the size of the space, and the estimating tool allows for the auto-tagging of parts and equipment so the technician can quote the job without having to do external research; all parts and their respective prices are stored in the database. Other features include a Contact Management tool that allows users to upload photos of the jobsite, purchase orders, service technician’s task sheets, and daily management reports.

 

ThermoGRID - Job dispatching
 
  • ThermoGRID - Job dispatching
    Job dispatching
  • ThermoGRID - Invoice
    Invoice
  • ThermoGRID - Engineering analysis
    Engineering analysis
  • ThermoGRID - Locations
    Locations
  • ThermoGRID - Memberships
    Memberships
  • ThermoGRID - Manage stock levels
    Manage stock levels
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

5 Reviews of ThermoGRID

 

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Software Advice Reviews (3)
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Showing 1-3 of 3

Kathy from A&D Heating and Cooling
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program is awesome, the staff is awesome. Very simple and very easy for everyone to use.
I highly recommend this program.

 
 

Tyler from 825 Air Inc.
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Full of Potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is great once all of your company data is entered correctly and the user(s) become proficient with the processes. Mastering the service catalog is critical to the successful implementation of this software

Pros

User interface is very intuitive. Excellent support from staff. Works great, even for a single person operation

Cons

Occasionally misdirects to incorrect page. Speed is dependent upon internet service (like anything else online)

 
 

Vicki from South Air, Inc.
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Just try it...you will love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Worked with other dispatching programs but this one is awesome. If you have any issues, concerns or need something customized they are always there willing to help no matter what the issues. Updates constantly to help improve your productivity. And the reports.... Wow! Who could ask for more.

 
 
 
Showing 1-2 of 2

Steve from Moon Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great Product! Has added over ONE MILLION $'s to my bottom line

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were using Wintak trying to manage 5 service trucks, 2 Install trucks, and 2 salesmen.
It was a nightmare. Thermogrid manages all that plus has a sales side that boosted revenue like crazy.

Pros

The way you navigate is easy and has relieved stress from my whole team.
The support has been amazing! Unlike any other company, we have used.
They really try and help and I always speak to the same person right here in the States.

Cons

We had one small hick-up (mostly our fault) They could not move fast enough to Help us.
Truly a caring bunch of folks.
NO cons for me

Advice to Others

Try it you'll see what I mean.

Source: Capterra
 

Dan from Heatwave

December 2016

December 2016

Blows service titan away!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We were on the titan software for three years. Very sloppy. Let's too much slip through the cracks. One year on ThermoGRID and we grew 60% just by being able to track numbers that were key to our business.

Pros

All the kpi it measures and the fact you don't lose track of anything.

Advice to Others

This software is key to knowing your day to day kpi's and staying in track. Without this software, we would have to figure all our numbers manually.

Source: Capterra