Ventyx Service Suite is a mobile workforce management solution designed for companies with over 500 employees and over 100 users. Serving the communications, energy and utilities industries, Service Suite automates the service workflow from end to end, providing a platform for managing all kinds of work across the enterprise.
Modules offered include contact management, inventory management and work order management in suite. Ventyx also offers a standalone scheduling and dispatch module, as well as billing and invoicing through a partner.
This solution is available for both Web-based and on-premise deployment. Supported operating systems include Android, iOS and Windows.
Ventyx Outage Lifecycle Management (OLM)—an integrated solution of which Service Suite is an integral component—was named the “Overall Winner” in the Product Innovation Awards at the European Utility Week conference and exhibition in November 2014, where more than 350 solution providers from across the globe displayed their solutions.